The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated, and the contact received an unknown notification through the Ford Mobile App. Upon inspecting the vehicle, the contact discovered that the high-pressure fuel pump was damaged. The contact replaced the high-pressure fuel pump and the cam shaft follower. The contact stated that two months after the repair, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injectors and the high-pressure fuel pump had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty, and the contact was provided a diagnostic test fee. The vehicle was not repaired. The contact related the failure to an unknown recall however, the year of the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 63,000.
2019 Ford Escape fuel system complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 145,000.
Can inside motor caused damage to high pressure fuel pump on top of the motor. This caused metal to get into my motor and now requires a motor replacment
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Vehicle is my wife’s car. Vehicle lost acceleration during rapid acceleration attempts (freeway on-ramps, etc.). Threw engine light with P0087 code (Low fuel rail pressure). Brought to local dealer to diagnose and was told the diverter valve failed, which caused the water pump to leak and then caused transmission to overheat. The total quote for repairs was over $8,900. None of this made sense. Did a static pressure test for over 45 minutes on coolant system and never lost pressure. That told me the water pump wasn’t leaking. Decided to replace high pressure fuel pump and upon replacing found that the spring on the pump had wore down and punched a hole in the tappet that goes to the camshaft. Replaced high pressure pump, tappet, and fuel manifold from the pump. Pump ($245), fuel manifold ($20), tappet ($10). When purchasing the tappet from the local ford dealer parts store, the employee stated that “they have people come in all the time for these tappets”. After replacing the components, the car runs fine with no issues. I returned to dealer with components and they failed to acknowledge the mid diagnoses of the vehicle and asked that I bring it back in to verify the problem was fixed before refunding the diagnostic fee ($195). Initially I agreed, but after careful consideration I decided not to due to concerns from the initial diagnoses. See attached pictures. Pictures are of new components and old components.
The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the rear driver's side and there was a burning odor. The vehicle was parked and the contact noticed smoke coming from the driver's rear side of the vehicle. No warning lights were illuminated. The fire was extinguished by the Fire department but the cause of the fire was undetermined. There was damage to the contacts home as a result of the fire. A fire report was filed. The contact's son required oxygen as a result of the fire but it was unknown if medical attention was required. A police report was not filed. The vehicle was towed by the insurance agency to investigate the failure. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
A car cut me off and I rear ended them going under 20 miles per hour. And my air bags went off and they exploded and I recieved chemical burns
When getting gas..afterwards went to start and it would act like it wasn't getting gas..within hours after the check engine light came on..took to dealer to read trouble code..came up as a p0496..evap purge valve sticking open..also have noticed the built in remote start function is not working and will sound horn briefly instead..also looked up code my self and understand that it is a emissions safety issue being that it is evap purge valve..and have scheduled a appointment with dealer to have it fixed..due to the fact I have a extended service warranty on it..
The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the federal safety agency Hotline to file a complaint. The failure mileage was approximately 45,000.
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to the federal safety agency Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
In February 2020 after only having the car about an year and half (I bought it brand new from a ford dealership) my vehicle occurred a EVAP leak. This was confirmed by a ford Dealership but Ford own warranty does not cover emissions issues.
My vehicle is 2 yrs old and began having purge valve issues. Upon trying to fix the problem, I found that the part is on back order with no parts available anywhere in my region. Also while trying to locate the purge valve, part number: Gv6z9d289e, I found that several other people were also trying to locate the part indicating this is an issue in several vehicles. The vehicle vapor locks upon fueling possibly resulting in future engine damage.
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. The contact drove to the gas station and while refueling, there was an abnormal fuel odor coming from the vehicle. After restarting and driving the vehicle back to the residence, the fuel odor inside the cabin of the vehicle was extremely strong, causing the contact to have a headache. The contact took the vehicle to a local dealer who inspected and diagnosed the failure as the emission evap valve was not properly separating the fuel inside the fuel tank. The vehicle was not repaired because the local dealer did not have the parts needed to perform the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
2019 ford escape. Consumer writes in regards to issue with gas tank. *ld the consumer stated the dealer advised there was no fix for the issue.
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