I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
2020 Ford Escape steering complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the vehicle became difficult to control. The vehicle was towed to the dealer to be diagnosed and it was determined that the electronic power steering control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
The spot welds on the interior door assembly for the check arm broke off. Causing damage to my power window motor. And many other components. Car is at 50,000 miles. Not high wear. The welds are poorly done and ford is making me buy a new door as a result of their error.
I lost my ability to steer my vehicle. I attempted to step on the brakes and nothing happened. I hit a box truck in front of me going at least 30mph and only my shin airbag deployed.
pscm loss of power steering pulling into drive way minor damage to right fronty fender and bumper if this happened at highway speed on a curve it could been fatal took to dealer they replaced the steering column so far denied repair to bumper and fender there was no warring light came on after it happened
Car jerks off to the side of there is a turn lane, almost pulled steering wheel out of my hands. Does this every time I go by a turn lane at any speed
While driving on the freeway, vehicles lane keep assist detected that I was out of my lane and steered me onto the shoulder. I was cruising in the far right lane at about 75mph when the lane keep swerved me abruptly onto the shoulder and I had to recover against the system.
On the 1.5l engine when you are accelerating in the normal driving mode you experience a vibration in the steering wheel similar to a flat tire. The 2.0l engine with the same transmission does not experience the same problem.
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