The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
2022 Ford Escape driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Timeline of Events: •~March 2024 – Ongoing: Intermittent system alerts begin appearing at random. Includes: •AWD Temporarily Disabled •Auto Hold System Fault •Park Aid Fault •Drive Mode Not Available •Hill Start AssistNot Available •Service AdvanceTrac •Pre-Collision Assist Not Available •Power Steering Loss •Cruise Control not working •BLIS acting erratic •Squeaky brakes and “locked up” feel when glitch occurs •4/11/24: First major cluster of alerts appears. All systems shut off at once. Power steering was lost, difficult to turn. •4/17/24: Vehicle brought in for oil change. Brakes, tires, battery all checked and are in good condition. •4/21/24: Alerts occur again while driving. Same issues appear and disappear at random. •4/22/24: Vehicle returned to dealership. Intermittent issues discussed. No clear resolution found. •4/25/24: Alerts triggered again. Becoming more frequent. Safety systems failing during normal driving.
My incident report is a non accident report, I am trying to be proactive and report problems I’ve experienced with this vehicle since I purchased this vehicle 2 years ago. The vehicle has been problematic since I purchased brand new in 2022. I’ve been reporting this issue for two years and the mechanic has not been able to resolve the issues.
I was driving down the interstate and came up on a wreck. When traffic started to move again my transmission wouldnt engage. The active cruise had quit working about 10 minutes prior.
Rear brakes squeak/moan when in reverse. The recent TSB from Ford states this is a recurring issue with Escape owners. My vehicle underwent the fix (which should have only taken 0.70 hours, but took 3 hours on a scheduled appointment), only to get the vehicle back and the sound is even louder than it was before. Vehicle went back in for said concern. They installed a brake muffler piece to help muffle the noise. However, whatever was done has now made the brakes loose and the peddle needs to be pushed almost to the ground. So again, the fix isn't the actual fix. Lane Departure and Crossing almost caused an accident. It had rained and there were mud/gravel dust tracks on the road. The cameras thought it was the road line and swerved me multiple times into the oncoming lane. Needless to say, I stopped this feature on my vehicle for safety reasons.
I used to drive my Ford Escape just perfectly and I was happy. I liked it. One day in December 2022, I drove my car normally and perfectly during the day. Then, after work, I went to do my shopping. After I finished shopping, I drove my car again. I changed the cruise control settings. After less than a mile, I was tuning left at low and normal speed less than 10MPH. Suddenly, I found the car accelerated on its own and I lost the control of the wheel. I did not feel the pedals under my feet, no resistance. Every thing was out of my control. Then, the car hit a tree. Fortunately, no injury, I had a pain lasted for weeks, but no injury. There are huge smokes, but no fire. The car was declared as a total loss, and I lost a lot of money. After that I was curious what happened to me. I found complaints about Ford Escape, in which the drivers stating the same experience as mine. The accelerated on its own after adjusting the cruise control. That’s inspired me to complain and warn other driver about the safety of this car. I don’t know the main reason the car accelerated, but I hope it will be investigated. However, I found that Ford has a recall in the last week of November (a week before my accident) related to fuel injection. I searched again and I found that the problems on car’s computer, fuel injector or ECU could lead to uncontrolled amount of fuel passing to the engine and may cause acceleration or burn. I am very lucky that the acceleration didn’t hit people or the car burnt from speed and heat. Again, I don’t know what happened, but I hope it will be investigated to safe lives of others. Photos can be supported upon request. The car is now with the insurance company.
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