The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was stopped, the contact attempted to use the GPS system via he infotainment screen; however, while depressing the source button, the screen failed to respond as intended. The contact was only able to turn the screen on and off. The contact added that the screen was jittery and changed inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,190.
2022 Ford Escape electrical complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
All vehicles screens including the speedometer turned off multiple times while driving. When screen came back online a large number of warning lights popped up including that there was a shift system fault. The light showing that the vehicle was in drive was no longer lit up. Immediately stopped vehicle. The electrical system on the vehicle has failed at least 5 times previously with several documented instances of going to the dealer for repairs with no solutions.
The entire panel and screen goes off and on countless times when driving. Cannot see speed or anything when panel shuts off. Makes it even more dangerous at night. It is also very distracting. The problem has been confirmed by FORD and dealer. They still can’t fix it. They have had our car for almost 2 months with no resolution. It started first with screen powering off and on countless times and then the entire panel. I have been told so many different times things. I have requested documentation and they will not provide me with anything other than vague emails with no answers. I was told several things: wrong part installed by Ford, severe wiring issue, wrong program possibly installed when trying to resolve the issue. The car was even pulling to the right and left but they said that had nothing to do with panel but just a dirty sensor, which I don’t know if I believe or not. They also stated the first issue had nothing to do with the recall even though it sounds and appears very similar. Me not being a mechanic, they can tell me anything. What I have not been told is what the problem is and we do not feel safe taking the car back but Ford is offering us nothing other than empty, vague answers. Any help you can provide would be so helpful and appreciated! Text from phone so please forgive any errors. Thank you!
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the federal safety agency Hotline for assistance. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.
Timeline of Events: •~March 2024 – Ongoing: Intermittent system alerts begin appearing at random. Includes: •AWD Temporarily Disabled •Auto Hold System Fault •Park Aid Fault •Drive Mode Not Available •Hill Start AssistNot Available •Service AdvanceTrac •Pre-Collision Assist Not Available •Power Steering Loss •Cruise Control not working •BLIS acting erratic •Squeaky brakes and “locked up” feel when glitch occurs •4/11/24: First major cluster of alerts appears. All systems shut off at once. Power steering was lost, difficult to turn. •4/17/24: Vehicle brought in for oil change. Brakes, tires, battery all checked and are in good condition. •4/21/24: Alerts occur again while driving. Same issues appear and disappear at random. •4/22/24: Vehicle returned to dealership. Intermittent issues discussed. No clear resolution found. •4/25/24: Alerts triggered again. Becoming more frequent. Safety systems failing during normal driving.
Powertrain malfunction/ reduce power. My safety was fine, it just gave me really bad anxiety when the the gears shift shifted on its own. The problem was finally fixed it started literally less than five days after I bought my car and I bought my car brand new it took the dealership almost 2 years to believe me on what was wrong with it then of course I try to get blamed when I showed them proof on my phone that it was popping up a different times in the last two years. Yes Yes it started 3/27/22 - 2/01/24 Now I feel like I’m having problems with my brakes sometimes I feel like I gotta press on my heart to get them to stop and then it’s like my car is delaying when it’s stopping. Yet I checked to see if my car had any new recalls and nothing’s coming up. The powertrain malfunction didn’t even come up as a recall yet I had Ford fix it.
My incident report is a non accident report, I am trying to be proactive and report problems I’ve experienced with this vehicle since I purchased this vehicle 2 years ago. The vehicle has been problematic since I purchased brand new in 2022. I’ve been reporting this issue for two years and the mechanic has not been able to resolve the issues.
During vehicle operation, on occasion, entire vehicle instrument panel goes dark and shuts off, which includes speedometer and warning lights. Cruise control deactivates and all displays and warning indicators de-luminate. System will turn back on and flash multiple error codes before returning to normal. Sync/navigation system will also go out.
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