On december, 17th, in the evening, my husband was on route 20, in marlborough, ma. He had made a wrong turn and was going 2 MPH, doing a k-turn, when both the airbags in his 1998 ford escort inflated. He has a standard shift car. At the time of the faulty inflation, as he was struck by the airbag in the head, his feet came off the pedals and the car stalled, rolling to the side of the road and hitting a curb. We are very lucky that he was not on the highway when these airbags deployed. Had he not made the wrong turn, he would have been on the highway. At a speed of 65 MPH on route 495, I don't believe his outcome would have been so good, after the airbag deployment. He suffers still from neck and back pain from the incident. The important point to note here is that he did not hit anything. The airbags just deployed on their own, while he was driving. We called ford the next day to report this. They said that someone would contact us within 7-10 days. Two and a half weeks went by, and no one called. My husband called ford again. They said there was nothing they could do. My husband then called our local ford dealer. A regional rep. Was going to be at that location the following day. He called us, stating that within a few days ford would be in contact with us. A few days went by, and he told us that there was nothing he could do, we had to file certain paperwork first before ford would talk to us. The paperwork arrived the next day. It requests such things as "complete history of oil changes and any work performed on the car". It is a generic form, not applicable to faulty airbag deployment. I am writing to you because I have a problem with their lack of caring about consumer protection. What ford should have done, was to immediately take possession of the car for as long as they needed to find out why the airbags deployed. Ford apparently has no interest in assessing the reason for the faulty airbag deployment.
1998 Ford Escort airbags complaints
Page 2 of 4: complaints 11 to 40 of 75, newest first, as owners wrote them.
While swerving to avoid hitting an animal rear end failed. As a result, vehicle collided into a tree, then flipped, and landed on all four tires. Upon impact, dual airbags did not deploy.
While driving 30 MPH the vehicle was involved in a frontal collision yet none of the air bags deploy.
While driving at 25 MPH in a frontal collison the driver side air bag didn't deploy on impact, causing injuries to the driver upon vehicle impact. Please provide more details. Ts
Consumer states while she was sitting at a stop light, another auto hit her from behind, causing the back end of the auto to come in the front seat. She states her air bags did not deploy. She was told that by an investigator that an impact of that magnitude the air bags should have deployed. She and her passenger were injuried. Ts
Consumer's daughter rear ended another vehicle and the air bags failed to deploy.
Consumer states involved in a frontal collision at 50 MPH. The other vehicle was traveling 70 MPH. The driver's air bag deployed, but passenger air bag did not deploy. Mr
Vehicle hit a tree at 45 MPH and neither airbag deployed. Driver hit head on windshield and broke arm. Damage to vehicle unknown.
This vehicle was involved in a 35 MPH collision with another vehicle of similar size and sustained massive front end damage however neither airbag in this vehicle deployed.
Vehicle was involved in a collision, hitting a pole at 45 MPH, upon impact driver and passenger air bags did not deploy. *ak there was one injury.
Was traveling 35-40mph another vehicle turned in front of consumer's vehicle and was hit head-on. Upon impact, neither air bag deployed. No injuries or emergency room treatment. Went to dealer later.
Consumer was rear ended by another vehicle at approximately 40 MPH, and was forced into a vehicle ahead of her. Airbags failed to deploy. Please provide any additional information.
Vehicle hit pole head-on at 30 MPH, and neither airbag deployed, $ amount of damage unknown.
While traveling on highway a chain reaction multiple vehicle accident occurred, and airbags did not deploy. Driver was only occupant, and she sustained moderate/severe injuries.
Consumer was traveling approximately 45mph on dry roads another vehicle cut in front trying not to hit vehicle. Consumer hit two parked cars instead. Airbags in front didn't deploy. Manufacturer referred consuemr to a ford dealer. Vehicle has a fuel injection switch that cut vehicle off. Vehicle started back up.
Consumer was on a side street turning into a parking lane. And another vehicle hit her from behind, and passenger's side airbag went off all the way. Driver's side airbad didn't deploy all the way.
While waiting to make a turn another car hit consumer's vehicle on right side. Dashboard cracked, but none of frontal airbags deployed. Also, seat belt came loose. The driver was injured during the accident.
While driving horn kept going off which might startle occupant and cause a crash. Dealer said it was due to airbag system which needed to be replaced at 59,000 miles. Airbag light did not come on. Common problem.
Consumer got into a accident at 25mph and rear ended another vehicle. Upon impact, air bags did not deploy. No prior warnings. Has not conducted dealer.
Vehicle involved in a frontal collision of 40-45 MPH with another vehicle. Upon impact, both air bags did not deploy. Dealer/manufacturer were not notified at this time. Please feel free to provide any further details on this matter.
While driving at about 30mph driver lost control and hit a light pole head-on, and neither driver's side nor passenger's side airbag deployed. Ford has not seen vehicle.
While driving at 35 MPH hit another vehicle tha tpulled out in front of consumer. Consumer hit the back of the other vehicle. Upon impact, none of the airbags deployed.
Consumers vehicle was struck from behind & knocked into vehicle in front. Hood & headlights had to be replaced. 29-aug-2000, another vehicle struck consumer's vehicle from the side, and airbags didn't deploy. Consumer spoke with different dealers & got the run around. Consumers was very concerned if it was defective.
The air bags did not deploy at the point of impact. Front end collision
While traveling at 50 to 55 MPH vehicle hit a tree head-on, and neither air bag deployed. Ford has not been contacted.
While driving at approximately 45 MPH in wet conditions driver lost control of vehicle and ran into a tree head on ,did not have enough time to apply brakes , dual airbags did not deploy, causing head injuries.
Vehicle was involved in a frontal collision. Upon impact, airbags did not deploy, resulting in minor injuries. Manufacturer has been notified.
Consumer has car to dealer 6 times for a loose airbag, consumer says it jiggles a lot when driving down the street because the panel that airbag is in is very loose. Consumer feels this is very unsafe for passengers.
Consumer was driving about 55 MPH and another vehicle backed out of driveway, causing consumer to hit the other vehicle in the rear. Upon impact, air bags did not deploy. Consumer was injured.
While driving 40-45mph had frontal impact, and driver's/ passenger's airbags did not deploy, which did not protect the occupants in this crash. No prior problem with the airbag system. *ak
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