Button which turns on headlights broke off of switch. I found that there was a recall for 2000 excursions for this particular defect but when I went to the dealership and later called ford they claimed that my vehicle was not included in the recall. They insist that I have to buy the $85 headlight assembly just to get the $5 knob. I am currently using a pair of needlenose pliers to turn headlights on and off which is unsafe when driving.
2000 Ford Excursion lights complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
I went to turn on my headlights and the knob broke. I am unable to turn on my headlights without using a pair of plyers. I have been trying to find a replacement knob and one is not available without buying from ford the whole headlamp switch for 85.00. All I need is a 5.00 knob. I saw on your website that certain 2000 ford excursions with this same problem were recalled to fix this problem. Ford is saying mine in not included in the recall. I don't understand that if this was a problem, how they can only recall certain ones.
While driving, the consumer was informed by a police officer that the tail lights and brake lights were inoperative. The consumer also stated the windshield wiper motor was inoperative and there was a recall on both problems.
While turning on headlamp switch it came off in my hand. Took vehicle to dealer regarding recall #01s09 was told only vehicles built at kentucky plant 10/8 - 10/30/99 were covered. My vehicle was built 11/6/99. Dealer refused to replace part free.
The head lights failed.
The experienced the same problem as stated in recall#01v075000, however the vehicle identification number was included. *jb scc
Nob used to turn on and off headlights broke off in consumer's hand. Consumer can't grip nob to turn lights on and off. A tool has to be used to pull whats left out or in. Please provide any further information.
While turning on headlights switch broke off. Contacted dealer, and dealer stated vehicle was not on recall.
Consumer is having electrical problems. There are a few items that don't even work at times, like dome light and instrument panel. Consumer has not contacted dealer. Please provide further details.
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