Consumer stated the rear window shattered.
2000 Ford Excursion visibility complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Vehicle has three back doors. Top one made of glass, and two bottom ones. Bottom one has to be closed first, then topped with the glass. But, situation was different because glass one was closed first, then bottom shattered glass into pieces, injuring consumer at the time of picking it up. *ak consumer has since found that if the top door is down, the bottom door strikes the edge of he glass so quickly and so far over, it is not something one can prevent once the door starts to close, consumer feels this is a design flaw.
Windshield cracked when sprayed with cold water while washing vehicle, when new windshield was installed installer said he had seen other s.d. Ford trucks with same problem seems lack of silicone adhesive allows glass to come in contact with frame and can allow glass to be "etched" by frame and weakens area.all trucks are manufactured at same plant.
I contacted the ford hot line, they said this is a normal condition. The blurred vision in thier side view mirrors does not present a safety isue at "this time". I feel not being able to adequately judge the distance of other vehicles on the sides of such a large vehicle, at night, does present a major safety issue. This could result in a serious accident given the size of this vehicle.
This vehicle shakes, rattles and rolls constantly , alignment 3 seperate times, extremely hard too stop, nothing but problems with frame and chassis. I am currently waiting for a dsb hearing in regards to ford repurchasing vehicle as previously they denied repurcahe of vehicle. I have also submitted all of my repair orders to ford for review and I am told I will have to testify at the dsb hearing and havent received a date for same. This vehicle is the worst too try and control, stop or drive due to steering whhel shakes, frame stability and lack there of.
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