Failure of bridgestone/firestone tire. Replacement of tire at owner expenses.. *bf the consumer replaced the tire due to a blow out. Bridgestone/firestone denied the claim stating a tire blow out was not a tire industry description of a tire failure.
2001 Ford Excursion tires complaints
Page 2 of 3: complaints 11 to 40 of 57, newest first, as owners wrote them.
After making contact with the tire manufacturer, sending in the receipts, along with there forms, the consumer has not been reimbursed. All tires but one were replaced. *nm.
Consumer noticed on many occasions that both driver's side and passenger's side tires were leaking air. Consumer drove the vehicle to the dealer for inspection. Firestone, wilderness lt steeltex, p265/75r16.
Sidewall failure of 4 firestone steeltex r4s 265/75/16 tires that were oem on ford excursion.
Consumer received a recall letter for firestone tires one year ago. The tires had already been replaced with bridgestone. Consumer was told that he would be reimbursed. After sending the receipt to dealer it was returned. Since he did not replace the tires with firestone tires the claim was denied.
While driving there was a blow out of the front passenger's tire. After contacting the tire company the tires were replaced. Two months later the left driver's tire melted from the inside. Manufacturer stated that tire was too large, and he needed to discuss it with the dealer.
I received a notice from firestone tires corporate office regarding a safety recall on 2001 ford excursion steeltex radial a/t tires lt265/75r16 lr d [xxx] and promptly submitted the required information via mail on jun3 4, 2004. I have tried repeatedly to contact firestone via mail, telephone, and e-mail since that time with no response.*ak updated 07/25/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The sidewall on the right front tire on my 2001 ford excursion seperated from the ply exposing the cord. This happened during highway use, with the tire properly inflated to vehicle specs. The vehicle has never been off road.
Problems with tire failure on 2001 ford excursion. *mr the consumer experienced 2 catastrophic tire failures while driving. During the first failure there was no indication of a road hazard and the tire was properly inflated prior to failure. The consumer simply accepted the tire failure as a fluke. The second tire failure occurred while driving 55 MPH. The tire separated from the plies across the tread face and a very noticeable thump was heard and felt. No solution was offered or alternate bridgestone/firestone product with higher load range was available. The consumer was forced to replace all 5 tires.
Problems with firestone equipment on 2001 ford excursion. *mr the consumer discovered the tires on the vehicle were not the proper tires. The tires should have been range e and range d. The consumer replaced all 4 tires which range e. The ford dealership replaced the spare tire for free, however the consumer is requesting reimbursement for the remaining tires.
Dealer called the consumer for a possible recall on firestone tires. A date was set. But when the consumer arrived for the appointment he was told that the recall was not for the tires on his vehicle. However, consumer did find splits in three of the four tires, splits extended from the rim to the tread.
Request reimbursement for recalled tires the consumer replaced. *ph consumer request reimbursement for replacing tire equipment on her 2001 ford excursion. The tires failed prior to the consumer receiving the recall notice. *mr
Tire failure of bridgestone/firestone steeltex radial, lt265/75rx16d owl all terrain tires. First failure first week of april, second was during second week. Irst was total failure at expressway speed. Second showed tread separation across face of tire.
Consumer had an issue to the terms of agreement for reimbursement from bridgestone/firestone. (nar) *ph the consumer was denied reimbursement because of when he purchased the tires. *jb the problem was due to sudden deflation. The steeltex tires were replaced with equivalent yokohama tires. This all occurred before the vehicle had 100 miles.
While driving on the highway at 70 MPH rear driver side tire blew out and the front driver side tire tread separated. When the second failure occurred driver lost control of the vehicle and collided with another vehicle. Three weeks prior to the accident vehicle was taken into the dealership for a routine warranty service, and dealership never informed the consumer of the tire recall 04t003000.
The consumer states that,' the firestone manufacturer will not honor the recall dealing with the reimbursement for the replacement of the firestone steel tex radial tire a/t.' the owner of the vehicle has made contact with the manufacture. Please provide any further details.
While traveling on the highway at approximately 50 MPH right passenger tire blew out. Two weeks later, the passenger tire blew out. Bridgestone, size 285/75r16, dot k99001d693a7. Manufacturer notified.
Email sent to firestone today. I was disappointed to learn that the seriously flawed sidewalls on my steeltex lt265 r75 r4s tires on my 2001 excursion would not lead to a replacement. I reported a problem on these tires to the briarwood firestone store in 2002 and again today. This is especially troubling since I was advised to replace a tire in 2002 at my cost and have had absolutely no problems with the side walls of the replacement even though I continued to use the same car wash I have used since purchasing the car new in august 2001. Also, I ran firestone firehawk 31-10.5-15 atxs on my sema show jeep in 1995 and 1996 only to be forced to request replacements from nashville after serious sidewall damage in completing the rubicon. The damage was due to major sidewall weakness leading to large areas of the sidewall pealing away to reveal the white sub layer. John taylor of firestone graciously replaced the atxs with bridgestone mts that performed flawlessly in all trail tests (including a run through the rubicon in 1997) and never experienced the type of sidewall destruction seen on the atxs. The type of damage to the sidewalls on my excursion is similar to that of the atx's, but much deeper and more pronounced. It could not have been caused by the car wash as the splits run both directions (forward and back). Also, I take my other vehicle through the same car wash and have not experienced any damage on michelin or b. F. Goodrich tires on that vehicle. The fact that I have experience with trail testing firestone tires, that I am an engineer, and that I reported problems with the atx's in 1996 should show a level of knowledge not characteristic of the normal user. This did not matter to the store manager. Furthermore, one of the store personnel made a silly remark that the damage was ford's fault because they advised users to run the tire pressure too low.
Both front tires leaked air. Vehicle was taken to the dealer, and dealer was unable to locate the cause for air escaping from the tires. Firestone steeltex, p265/75r16.
Firestone steeltex, 265x75x16 front left tire nearly seperated on freeway.
Vehicle tire tread peeled off while driving at 65 MPH.
While driving at 65 MPH on the highway right rear tire blew out, causing the driver to pull off the highway. The driver changed the tire, and contacted the firestone manufacturer about this issue.
Vehicle tire blew out and tread wrapped around right the vehicle was in motion when he noticed a bumpy feeling/vibration. The consumer immediately slowed down and the tire burst and wrapped around the right side of the vehicle and caused an extreme amount of damage. The consumer saw that the tire completely separated. (the tread disintergrated) *scc
Consumer stated while driving at 60 MPH the left rear tire tread separated then the tire blewout without warning. The consumer had to pull over. The dealer was been notified (firestone, steel tex at, size p265/75r16). *ak *scc
At 62 MPH, my left rear tire developed a large bulge (approximately 12" in diameter) on the tread area which extended into the sidewall approximately 4". The truck shook violently and I pulled off the road. The tread never separated from the tire carcass. I believe it would have separated if I had not stopped immediately. My vehicle is a 2001 ford excursion with a diesel engine. The tires- firestone steeltex lt265/75r16- are original with 35,850 miles on them. I check tire pressure weekly and keep it at 60psi for these tires. They have never lost air in the 12 months I have owned the vehicle.
Tire blowout on arizona sr 69 new dewey, az. Tire type: firestone steeltex r4s size 265/75r16 with 25,000 miles as an oem tire from ford motor company on a 2001 ford excursion.
Firestone steeltex r4s tires on 2001 ford excursion. After several trips to garage the conclusion is that two of the four tires are no longer stable. The tires are making the vehicle handle in an unstable manner.
While driving at 65 MPH and with no warning driver's side tire blewout. Consumer contacted the dealer.
While traveling about 65mph on the highway and without prior warning left rear tire tread separated from the wheel. The tire was a firestone, steet tex, at#p265 75r16.
Firestone, steeltex a/t tires on ford excursion. Lateral wall slits in two tires that have just occurred with only 34,000 miles. Only one person has driven the car recently and I know nothing was hit or caused this no damage to car ,etc, and yet - dealer & firestone keep blaming it as road hazard as cause! Please help!!!!
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