While driving, the vehicle jerked and the ABS light illuminated. Also when braking, the vehicle went to the right. *ak
2002 Ford Excursion brakes complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
On 8-25-03 , I took my 2002 ford excursion in to berryville ford in berryville arkansas because the vehicle would not stop in a reasonable distance. If you are going downhill and you have to brake suddenly and hard the brakes get hot and you lose them alltogether.this vehicle has only 27,774 miles. It has been in the shop three different times and thet r&r the brake booster they r&r the hydraulic control unit . The brake shoes have been replaced twice the rotors have been resurfaced and this vehicle will not stop . If you brake more than three tiomes the brakes will overheat and then you cannot stop at all. I feel this vehicle is unsafe to drive. It is currently sitting in the yard at the berryville dealership. The dealership cannot get authorization from ford to change the rotors . This vehicle was purchased at berryville ford and I was told by the service manager and the dealership manager off the record to take it somewhere else. They don"t know what is wrong. The engine is a v-10 at 20mph you may get it stopped but if you have a panic stop it will not stop.
Front rotors rusted in center area between rotor brake surface. At 30,000 miles my 2002 ford excursion started to shake violently when braking at speeds above 40 MPH. Luck for us we were driving in lower speed conditions in residential traffic. I inspected the brake pads and rotors for problems and found large amounts of rust decay in the rotors causing the warping to the rotors. I have serviced the brake system and replaced the front rotors and pads with excellent results. I have kept these rotors if any one should like to further look into this situation. We live in the desert with very low rain or snow. Now salts are used in my home area. I have never seen such corrosion to and important safety system. If this is a problem that could cause harm to others I would like to get the word out. I regularly respond to accidents and vehicle equipment failures as firefighter/medic. Regardless of fault it is a professional duty to at least make this notification.
2002 ford excursion. Two instance of the vehicle not responding to pressure applied to the brake pedal at low speed. Vehicle continues to roll with very little stopping action. Taken to dealership where nothing was found.
The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the differential goes in and out of alignment on is own, the A/C was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, A/C and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 MPH, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. Nlm
While applying brakes vehicle will not stop. Consumer will shift vehicle in park to come to a complete stop. Dealership ship is aware of problem.
Vehicle was backed into driveway, parked with engine off. Driver intended to relocate vehicle about 6 feet forward, never enter street. Driver started engine, and with right foot on brake pedal placed transmission in drive. Driver released brake pedal and allowed vehicle to move forward to intended parking spot where he applied the brakes with the right foot. The vehicle did not stop, driver placed both feet on the brake pedal but vehicle still would not stop, rolled into the street and struck a passing vehicle. Vehicle was towed to dealer, but dealer could not find anything wrong. Ford consumer appeals board was contacted, but agreed with the dealer. Vehicle owner contacted a private mechanic and was told that the most likely failure that could cause the symptoms experienced was the power booster unit. Vehicle was towed to insurance company lot where it will be examined for possible subrogation with the manufacturer. Owner has pictures of the driveway and sidewalk showing tire marks leading right to the crash site.
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