Since about 2002 the reflective material on both rear view mirrors has alot of cracking. Unable to view clearly. This to me is a big safety issue. Cost from for ford to replace was $500.00 each side.
1999 Ford Expedition visibility complaints
Page 2 of 5: complaints 11 to 40 of 123, newest first, as owners wrote them.
Events leading up to failure: (1) started with fog light switch not working. (3) took it in for service and was told the windshield was leaking and shorted the switch. Service attempted to correct leak by leaving windshield in place and providing more sealant. (1) leak in windshield discovered to persist after battery drained due to radio and various electrical functions would continue even without the key in the ignition. Most recently, the starter would repeatedly attempt to start the engine randomly after the engine was started and even while the key was out of the ignition! (2) with this uncontrolled electrical activity battery drain was causing stranding and the most recent occurrence the smell of an electrical fire was noted. (3) the car was taken immediately to a ford dealership for service, where currently the gem module and fuse box are getting replaced as well as the windshield to fix the leak - I was told that the original windshield cannot be re-sealed as it will break when removed. I don't have VIN with me at this very moment, but can submit it later. What does oem mean next to the defective elements I've listed?
Dt*: the contact stated the silver was coming off of the exterior mirrors. The dealership determined the mirrors needed to be replaced.
My ford expedition stopped being able to control the temperature. I am now going into winter, and I cannot guarantee that I will be able to defrost the windows which could cause a very significant safety issue. The "blend door" is plastic in my year, and ford changed it to nylon during the production run. I am left with a defective blend door, and vehicle and ford has informed me that the fix ($1,700) is my responsibility not theirs. My research on the web shows that this issue is a common issue with fords, and expeditions and I believe that ford has not resolved this issue because of the cost, not caring about the safety issues.
Dt*: the contact stated the passenger side mirror no longer has a reflective coat. The vehicle has not been seen by the dealership.
Consumer had 1999 ford expedition side mirrors replaced due to bubbles in mirror. *ts as a result the consumer visibility was reduced, especially at night. The consumer contacted the dealer and was told that the mirror was not covered under warranty. The consumer replaced it at his expense.
Major electrical problems: air suspension stop working; interior and exterior lamps continually click on and off; rear windshield wipers stop working. Abs warning clicks on an off, when off brakes tend to lock during braking.
Dt: 1999 ford expedition. The consumer stated the windshield wipers will not turn off until the vehicle was completely turned off. If they were turned all the way on the rear wipers would not work. The rear window broken at one time, and the dealership stated there was a short in the switch that operated the wipers. This has been happening since september 15, 2004. Nothing has been done to fix the problems.
In june of 2004, the sunroof of our 1999 ford expedition stopped working. We had to replace the entire track and motor. Now, just over a year later, the sunroof has stopped working. We are going to have to replace the entire track again. Of course, the warranty is no longer good.
1999 ford expedition eddie bauer 4x4 the emergency brake was removed by the dealer when they sold it to me and never put one on it, also the /c blows out hot air up front and cold in the back, and the odomitter does not work, it goes in and out and the dealer refuses to fix it. Several of my friends have the same truck and they have the same problem
Dt: the consumer states whenever it rains or snows, the windshield leaks causing the windshield wipers to stop working, the lights flashed, the radio did not working, and then at times the vehicle will not start. The module has been replaced three times and the windshield has been repaired twice, now it is being replaced again
Dt: the vehicle does not start when there it rains, snows or any water relating issues. Also, causes other electrical problems. Dealer keeps replacing the computer, which never last. Dealership replaced the windshield, and that did not fix the problem. Ford has been contacted by the owner. Ford recommended that the owner try another dealership. The owner has been to more than one dealership to try to fix the problem, and they could not figure out the problem either. The vehicle has been in the shop over these issues between 6-12 times, and now the dealership will not even give the owner an invoice. Owner has spent about $4,000.00 over 8 months on trying to fix this problem. This owner is not satisfied with the dealership or ford. The water problems have been going on for two years. The wheel came off last year in july. The wheel started vibrating and the wheel just came off while driving. The wheel lugs: nuts and bolts brokenoff. 4 out of 5 lugs and nuts were missing. The odometer does not work. It blinks off and on. The odometer will stay off for months, when it comes back on the mileage may go forward or it may go backwards. The owner took the vehicle in and had the lug sand nuts a long with the rim and wheel repalced.
The right outside mirror material is flaking off making it nearly impossible to see down this side of the vehicle. After doing some research, I have found out that hundreds of people have complained to ford about the defective mirror and ford refuses to fix the quality problem. Additionally, the wipers, come on an off for no apparent reason. In speaking with the dealer about both of these problems, they indicate ford will not remedy this situation even though many have complained
The side view mirrors lose their mirror coating. The mirror image is therefore dim and a potential safety hazard. A good mirror can't be found in a salvage yard because "that happens to all ford expeditions".
Vehicle: 1999 ford expedition. Roblem nearly caused serious accident: loss of reflective surface (silver) on both exterior rear-view mirrors.*ak this vehicle purchased in aug 1999 has defective safety equipment. The rear view mirrors are losing the reflective surfaces, developing cracjs in the silver backing and are becoming unsafe. The vehicle has not experienced any unusal environmental exposure, in fact unlike my other cars (all older than 1999) the ford expedition has been garage-kept. While the local ford dealer indicated my experience was unique, I would be quite surprised if this condition is not affecting other vehicles of this type and wished to file a formal submission on the problem with you. Thank you. Charles mcbrearty
Both exterior mirrors had hair line cracks. This caused poor visibility. The dealer was notified. *ak the cracks were also black in color.
The silver backing was peel off the mirrors. The consumer was told that the mirrors were not covered under the vehicle's warranty
Moisture got behind the glass of the exterior 'rear view mirrors'; rear view mirrors and delaminated the glass. This reduced visibility, especially when driving at night. The dealership was contacted. *ak
Over the past year or so, both my mirrors have been turning black and cracking on the inside, mwhere I cannot see out them, they are almost black without any viewing area.
I recently purchased a used 1999 ford expedition and have found that the signal mirrors are defective. The adhesive that ford used on the back side of the mirror glass is eating away the silver reflective surface. I first noticed this problem on our test drive and can tell you that with the right angle of the sun hitting those mirrors ,you cannot see out of them. Ford offered to replace them for about $180.00ea. Plus $30.00 to install. I feel that ford should be forced to correct this defect and not the consumer before someone is injured or killed in an accident. Thanks for listening,rick.
Driver side signal mirror's reflective surface has deteriorated - developing dark spots due to chrome plating delamination. Ford doesn't want to fix it - however, this presents a significant safety issue. *ak mirrors are not wearable items like brake pads. Having a mirrors surface deteriorate on it's own is a manufacturing/design failure. Ford has noted this problem in their technical service bulletin list (noted below) so they are aware of the problem, yet refuse to replace the mirror - instead wanting to charge $310 for the part + installation. Mirrors are a safety device, especially in a large vehicle like the the ford expedition - using defective parts - acknowledging said parts and than refusing to replace them is inexcusable. This exact problem is noted by ford via a tsb - text of tsb below: ----------------------------------------------------------------------------------- make : ford model : expedition year : 1999 service bulletin num : 00189 date of bulletin: sep 04, 2000 the federal safety agency item number: 618602 component: visibility:rearview mirrors/devices summary: concerns with the signal mirror reflective surface deteriorating over time, developing dark spots due to chrome plating delamination.
The reflective material on the side view mirrors faded and caused poor visibility. Dealer was notified, but did not resolve the problem. *ak five months after the vehicle was purchased (7-99)the mirror was replaced. In 2003 the mirrors were replaced again. This time the vehicle was out of warranty therefore the consumer had to pay to have them replaced.
The side view mirror has deteriorated to the point there is no reflective material left. I am unable to use the mirror, causing a safety issue. Ford dealer will not replace/repair as car is out of warranty. Technical service bulletin issued. Will cost $300 to $400 to have fixed.
While driving driver was unable to see from the driver side and passenger side mirrors. This caused poor visibility to the driver. Vehicle was taken to the dealer for inspection, and mechanic determined that both mirrors needed to be replaced.
1999 ford expedition. Both exterior mirrors (with integrated red turn signal chevron) delaminated lost reflective coating on back of mirror. Have contacted ford dealer on two occasions, and contacted ford consumer services. Ford acknowledges several service bulletins on the issue but would not tell me what it contained. The vehicle had 55,000 miles and now has 65,000 miles. Quoted $169 per mirror to replace mirror glass or $400 per mirror for complete replacement. The mirror was manufactured by muth and I contacted them. They acknowledged a manufacturing defect and had a upgrade kit to provide new mirrors glass for $216 delivered to my door. I paid a body shop $65 for repairs. I am happy with the results. This is a safety issue like seat belts, air bags, etc. I will ship the old mirrors to you at my expense for your investigation.
Both exterior mirrors are discolored and deteriorating, images are badly distorded. Poor visibility. I have the extended warranty, which they say does not cover it. Owners respondsibility.
This vehicle has been repaired and new heater core 2 times within 2 months. This was a problem that has occurred again within one month of last repair(3rd). The flooring is ruined due to excessive anti freeze leaks inside vehicle.
The outside mirrors on my 1999 ford expedition are turning black from the inside. The right mirror is almost totally unusable due to the discoloration. The left mirror is almost to that point and is becoming worse each day. I have been to two separate dealerships and while they agree that they have seen other expeditions with the same problem, ford does not have a recall for this. I contacted ford and they said they will not replace them since there is no current recall. The cost for replacing both mirrors is in excess of $600. Even though the vehicle is no longer in warranty, mirrors are something that should last longer than 4-5 years. This is definitely a safety hazard and should be addressed by ford. The condition started occurring in the fall of 2002 when the vehicle had approximately 75,000 miles on the odometer. Since that time, the mirrors have gotten progressively worse.
While washing the vehicle the back window blew out for no apparent reason.
I would like to file a complaint about the rearview mirrors on my 1999 eddie bauer expedition. I noticed before my warranty ran out that they began to show black spots. The maintance department at my local ford dealership brushed it off as no big deal. After my warranty ran out, I again told the maintance department that the mirrors were worsening. Now after a few years have passed, and speaking to other owners of that specific model, the mirrors are unuseable. I feel that the mirrors are a defect of the manufactorers and think they should be the one to replace them. I have been quoted a price of $400. / mirror for replacement on my part. Please investigate this matter and respond to me.
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