Towing boat with the expedition. Back left rear wheel ran off. Contacted the dealership where I purchase expedition. Wanted no part of what I had to say. They were contacted three times. Next called ford @ 1‑800‑392‑3673. Told them I had been made aware of the recall on the wheels/lugs/nuts/bolts. But I was informed my truck was not included in this recall. I asked why did my truck have all the systoms of the recall. 1) wheel ran off 2) none of the remaining 3 wheels will not torque down tight. My truck is also still under warranty but I was told ford would not take care of the problem without a fee. I feel ford is at fault, but they do not want to help.
1999 Ford Expedition wheels complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
1000 miles after a tire rotation, right rear wheel fell off while vehicle was in motion, causing damage to back quarter panel and brake rotor, dealership stated wheel nuts were probably over tightened and caused wheel bolts to break, the other three wheels were checked and found to be tightened similarly, consumer states there gives no mention of recommended torque on the wheel nuts when rotating tires.
Wheel of vehicle disconnected due to lugs:nuts: bolts shearing off. I was informed (by my brother who is a ford technician) that night that there is a recall on ford expedition for that problem.
Dealer said that cotter pin on right front wheel was missing, an accident did occur.
Recall (99v‑009) should also include the 17" aluminum wheels as well as the 17" chrome wheels. Consumer's 17" aluminum wheels cracked and caused vibration as stated in recall.
This vehicle has been back to dealership seven times since purchase for warranty service problems and recalls. In may of 99 there was a recall on the wheel lugs: nuts. In september 99, november 99, and march 2000 it was in for windshield wiper problems; moulding replacement; twice for front end alignments (steers to right); and trailer hitch recall. The constant smelll of burning oil has just been diagnosed on latest visit to dealership 5/15/00 as needing a new cylinder head. Vehicle has been in on three other occasions for this same problem, but they could never find it. Now parts are on order---will take 3-4 days to obtain parts before they can repair it. Regarding the "windnoise" dealer says its "normal" yet service bulletins have been issued on this problem (996780 & tsb 99-6-5). In november of 1999, the left "tie rod" broke off while we were in phoenix. A phoenix dealership did a same day repair for us.
While traveling at 25mph lugs: nuts and bolts began loosening. This was noticed as the wheel began to wobble and shake very hard. The consumer pulled over only to notice that the lugs were coming off. The dealer has been contacted.
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