On several occasions my lights and/or radio and or wipers would give out during a rain storm. On the last occasion my car's electrical system failed and my car turned off. I could not re-start until next day. I took it to the dealer and they told me that water had seeped in between the windshield and into the electrical control box. They would have to remove the windshield, re-caulk it, replace the gem and fuse boxes and that would take care of the problem. This was not under warranty because the caulking had deteriorated with time as it normally would. I've had cars for 10 to 15 years and the caulking on the windshield has never deteriorated like this. The SUV is only 4 yrs old anyway. My problem was compounded by the fact that they broke the windshield during this process and I was stuck for that cost also. Total of $1,223.67.
2000 Ford Expedition visibility complaints
Page 3 of 4: complaints 41 to 70 of 72, newest first, as owners wrote them.
I received info from the federal safety agency that there are performance issues regarding my ford expedition. These include the failure of rear windshield wiper to work and failure of radio lights.
I first noticed a problem with my windshield wipers, they would not come on or just stop running then they started not turning off I had to pull the fuse to turn the wipers on and off. I made an appointment with ford to have the problem looked at and was advised that the control switch was bad and would have to be replaced also during the same time period and same appointment I had to have a brake sensor replaced. I started noticing electrical problems like the radio would turn off when the vehicle was taken out of park and some times it would turn off when you were driving down the road and turn back on by its self. There have been times when I would be leaving work and try to use the remote to unlock the doors and it would not work and when I use the key to open the door the radio would be on and the AC would be blowing air. I have since discovered that the windshield is leaking and after a rain was when the problem would occur mostly. I made another appointment and advised ford what was happening and I was advised that this is a common problem in the ford expedition and ford f150. I was advised that the seal on the windshield over time separates from the frame and causes the leak. I said then this is a defect and was advised no its not its just something that happens. My expedition is only 5 years old its a 2000 in great condition and had been garage kept for the past 4 years. Now I am out $1043.69 just to have the windshield replaced and the gm module and fuse box replaced as well.
(1) during normal operation of the vehicle, the interior power failed. I had no windshield wipers, no radio, no AC, and no control over power windows. (2) it happened to be raining and I had to pull the vehicle over into a parking lot since the wipers would not work. I checked the fuses and all were in working order. After turning the car off and then on again, I regained electrical power. (3) auto mechanic looked at vehicle and only determined that battery could be replaced. (4) problem has returned and continues to occur at different times. I turn car off and then back on to regain electrical power
I noticed when ever I drove my car in the rain water would leak on my right leg and foot, my wipers, radio and clock would stop working and I heard a sizzling noise in the left dash area. I also was unable to use my keyless remote, the alarm would go off every time. I brought my 2000 expedition to hayward ford to have them check and repair the problem in march of this year. They could not find anything leaking, or the sizzling noise I heard in the dash, however they did tell me there was a damaged junction box and kept my car for 5 days (they were waiting for the parts to come), well after 5 days of having a rental that also cost me money, I went and picked up my expedition. It made no sense to me to have the junction box replaced since they could not find where the leaking problem was. On june 8, 2005 I brought my expedition into another ford dealer (the ford store san leandro) hoping they could find the problem. Well they found the problem, they said the windshield was leaking and had caused damage to the central junction box and gem module. This was also why I was unable to use my keyless remote. I was also informed that these repairs were not covered by esp warranty. I was told that this was a circumstantial issue. They also had to replace the windshield because when they removed it, it broke. So $1,327.78 and eight days later my expedition was repaired. But when they replaced the windshield, they scratched my dash board in two places. Having read an article on cnn.com, "feds probe ford SUV water-leak reports", I would like to have my costs re-imbursed,as this should be a recall item.
Dt: contact states whenever it was raining the windshield wipers would not work, only after the vehicle was stopped. Also, there were electrical issues; the doors would unlock while driving, and radio went on and off. While driving the contact noticed while it was raining the windshield would leak. The windshield and part of the electrical system were replaced.
6-12 months ago, 2000 ford expedition started having erratic electrical behavior. Windshield wipers quit working during rainstorm while away on vacation. Was very hazardous to have happen while driving down highway during a downpour! Radio would go on and off while shifting the automatic transmission. Took to dealer (still under warranty at this time), they "tightened up some things", problem went away, until next rain storm! Due to needing the vehicle, I could not get it back to dealer before factory warranty expired. I thought it would be ok though, because I had purchased a "premium" extended warranty. Took to dealer a second time, now truck tries to start itself with no key in ignition, wipers again fail while driving during rainstorm, heater blower motor remains running after exiting vehicle. This drains the battery if left overnight, and results in an inoperable vehicle. Truck four wheel drive indicators flash on and off at times while driving. Not a good feeling when traveling 70 MPH on the freeway. After inspection, dealer informs me that water has intruded into the dash components due to a leaking windshield. They state the extended warranty wont cover it because they dont cover "water intrusions". Gem module, fusebox need replaced, windshield resealed to fix problem. Quote of about $1000.00 I declined repairs at the time. Went home and researched the problem. Seems many, many people have had the same problem. I called ford and after many phone calls, they declined to do anything about it. I am very disappointed with ford. Have always bought their products because I believed they stood behind their reliability and workmanship. Here is a factory installed windshield that started leaking before their 3/36 warranty expired, their dealer "band-aided" the problem instead of fixing the cause of the problem while still under warranty. Now I have an inoperable vehicle in my driveway that frankly, seems to be a major safety risk to put my family of six in.
The windshield wipers worked intermittently, causing the interior lights, instrument cluster, and windows not to function. Manufacturer was contacted by consumer.
Upon parking the vehicle, it will automatically start itself on its own with no key. Also, the windshield wipers were inoperable. Please provide any further information. Please provide correct vehicle identification number.
I own 2000 ford expedition. Just found out the windshield is leaking, causing water to get into fuse box and gem module under dash causing major electrical problems. The 4-way flashers came on while driving; the blower stayed on even after removing the key from the ignition, etc. Had windshield replaced today and it only took 1 minute to break the seal. The repair guy said it should take at least 20 minutes and that if we would have had a wreck the windshield would have fallen out. I've done extensive research on internet and found this is a very common problem in 1997-2001 f150's, expeditions and navigators, but especially the 2000 expedition. The seal used by ford around the windshield dry rots causing the leak. Service man at ford acknowledged the problem but says no recall has been issued.
Vehicle was parked approximately 5 hours before the fire started. Consumer smelled smoke, walked out of house, and saw black smoke coming from under driver's side wheel well, and from along the hood. Consumer popped the hood, and saw flames right at the master cylinder. She grabbed a fire extinguisher and put out the fire. Consumer stated that cruise control stopped working one month before the fire, and that the rear door wiper motor also stopped working. Consumer noticed that brake fluid keaked before the fire.
Vehicle caught on fire after being parked 5 to 10 minutes. Fire centered on driver's side near the firewall. The cruise control and rear windshield wiper failed within 2 months of the fire.
When I turned on ignition wipers started to operate without being turned on. Smoke began blowing from vent area. I turned off ignition and all electrical. Wipers and washer failed to operate. Wiper motor connector caught fire and burnt out wiper motor. Repaired at "ron bortnick ford" upper marlboro md. 20772.
Back window shattered while the vehicle was parked. *ak
Problems unlocking vehicle's rear driver side door, rear wiper mechanism, hood latch.*mr rear driver side can only be opened from the outside. Hood latch under the steering wheel is difficult to release without great difficulty. Rear wiper on tail-gate door malfunctioned. Dealer wouldn't repair vehicle because warranty expired.
Consumer states that windshield wipers come on at random. Cause unknown.
Rear window wiper/washer fails to work.
Water leaked into the vehicle through the windshield seam, and shorted out the electrical system. Wipers were inoperative. The vehicle would not start. The fuse box and the windshield had to be replaced.
Consumer states that while driving and no warning there is water leaking from the windshield into the instrument panel causing a distraction to the consumer. Dealer notified ts
While driving sun roof shattered. Also, on another occasion side window shattered. Dealer has been notified. Please provide further information. [xxx]. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Consumer states that when starting up the vehicle the vehicle tends to jump forward and/or jump into neutral when comping to a stop. On seperate occasions the vehicle has hit other vehicles and also has hit people walking in front of the vehicle. Nlm dealer replaced transmission but problem still exists. On a separate occasion, the vehicle was involved in an accident, causing the air bag light to come on. Consumer states there is a bad odor coming from the A/C unit. Dealer drained A/C unit, but problem still exist. Consumer states that rear window is leaking.
While driving windshield wipers and radio stopped working. When shutting off engine, heater blower blewout cold air full blast, and starter kept clicking. Vehicle taken to dealer twice, could not remedy problem. Please add further details.
Rear windshield wiper inoperable after only 3 uses.
While pulling out of a parking space at low speed consumer heard a popping noise coming from front end of vehicle. * ak consumer states transmission makes a clunking noise when downshifting, dealer replaced the main control valve body, transmission pan gasket, and accumulator pistons. Dealer installed bearing strips in the adjusters for the suspension noise, however later found the noise was coming from the left front floor body mount. Outside door handle was loose, dealer installed a nut and panel. Tires made vibration noises at 65 MPH and up, dealer replaced two tires due to excessive run out. Head liner was sagging down. Left rear trim was loose at back edge, dealer replaced. A connection was loose at mirror, dealer secured.
Consumer received notification of recall 01v258000 concerning windshield wiper motor failure, and was refused service by dealership. Dealership ran vehicle id number and showed that consumer's vehicle was not included in recall even though he received notification through mail. Please provide any additional information / attachments.
Gasket failed causing oil to leak from the vehicle. Nlm
Had vehicle parked when rear window exploded for no reason. Had no warning of problems.
Front tires are cupping, uneven tire wear, vehicle inspected and aligned,possible tire related defect (no make/model of tires provided).
Engine accelerates when first started and when placed in park. Heat/ air system and radio shuts off at the same time. Problem reported to dealer and ford motor company. Dealer kept vehicle for eight days and did not fix problem.
Sunroof assembly broke in the open position. Dealer received vehicle for repair on 8/21/00. On 8/24/00, replacement part arrived at dealer in a damaged condition. Service techinician stated it was common for ford to knowingly ship defective parts when inventory of 1st quality parts is depleted. This practice would demonstrate timely delivery of replacement parts to those who review shipping response time. Second replacement sunroof assembly arrives at dealer approximately 8/28. It is also defective. Third replacement sunroof assembly unavailable at this time. Ford national relationship center advises me that part is on "national backorder" and can give no promise date for availability. Also advised that ford engineering has been notified of this parts shortage. Spoke to dealer this afternoon (9/6/00) and they have no information as to when part might become available. The 2000 model year was the first year that factory installed sunroofs were available on expedition equipped with rear A/C vents. One could conclude from the "national backorder" situation that there is an engineering defect with the sunroof assembly that I would like the federal safety agency to investigate and/or publicize. I'd like to know how many other expedition owners have been unable to use their vehicles while waiting for parts for over 19 days. Thank you. Rex dyer
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