Over a course of one year of purchasing vehicle, it has been in the shop 7 times for an engine/transmission issue, unsure as ford has not been able to identify the problem. When I contacted ford, they denied to buy the vehicle back due to the mileage on the vehicle. As of today, the vehicle has not been fixed although drivable, for how long until it gives out?
2002 Ford Expedition transmission complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
Problem: after only 54943 miles on my 2002 ford expedition, I could not moved my automatic transmission gear position indicator lever, after inspection, I found out that the shifting cable for transmission was broken into two pieces inside the protective assembly: this problem prevent me from shifting from any gear position. It so happen it broke in ''park'' position. Identical problem as the federal safety agency recall no. 97v147000 and 97v171000. Result: this condition would not allow a disengagement of the transmission from the park position or any other gear position when the cable break on certain position. Unintended vehicle movement could occur. Corrective action: ford co. Or ford dealer should make necessary and proper operation inspection of the transmission shift control lever for proper normal operation and its supports. Replaced components if abnormality is found in component operational test. Symptoms encounter or abnormalities: hardship on changing gear position from park position to any other gear position. Really had to apply force to move lever. After ford dealer replaced the broken shifting cable assembly, I noticed that changing gear position would only require very light effort, relatively easy and smooth movement of the lever. I could change the gear position with only finger movement compare with really very hard hand movement before. Suggestions: I believe this problem issues was related to previous the federal safety agency recall 97v147000 and 97v17100 and ford co and its dealership should provide customer assistance of checking this cable assembly intended operation: replaced/repair assembly if found any abnormality. Reimbursed customer when they pay for this kind of avoidable repair. In my case, I have to pay $368 for repair/replacement and another$108 for towing. Total of my out pocket cost $476, which is preventable if only ford manufacturer and its dealership inspect for proper operation of this component which is easily detectable.
My transmission shift lever would not move. I called for an assistance, I was told my shifting cable would not moved and probably the cable was broke. I'd asked the towing person to bring my ford expedition ford dealer in bellflower. I search the internet for relative issues regarding my problem was identical to nhsta recall id # 97v17100 and 97v14700. I believe that this is still on going problem with ford expedition since 1997 as indicated to the recall number date. I asked for the old part (shifting cable assembly so I could evaluate what when wrong. I've noticed that steel braided cable was used and it was enclosed in a very strong plastic protection. But the cable break inside the casing. I only have 55,000 miles. I'd also noticed that I could now easily changed or shift the shifting lever with very light movement of my hand unlike when I'd first got my expedition back in april 2002. I'd remember that most of the time I have to really pulled it hard just to shift the lever, back then I thought that was normal but after the shifting cable was replaced I could changed the gear position with just my finger and really very light pressure. So. My conclusive to the issue was 1) ford personnel does not pay attention on proper installation of this shifting cable 2) ford use inferior or substandard part. The movement of the sleeve and the location of the bracket that holds the assembly close to the shifting level will contribute to the problem. I believed ford should look further on this problem because they have this since 1997 I still have the old part and it will be available for further investigation. The newly installed cable seems to be doing its purpose because with just a light pressure I could change the gear position unlike the original cable assembly that I really have to pull hard and push hard to change gear position.
May 04, my vehicle transmission was serviced (filter changed and fluid replaced) by the local ford dealer. In june 04, under 1,000 miles since the service, my vehicle began to vibrate in the rear end when it would shift around 45 m.p.h.and was returned to the ford dealer who diagnosed the problem as water in the trasmission. The filter was replaced at my expense and the problem has progressed over the last two months. The dealership stated that they could not replace the transmission because there were no other mechanical problems associated with the problem.
2002 ford expedition purchased from crossroads ford september 2001. First in for hesitation when pressing gas and idling in reverse. Replace cylinder #6 and two spark plugs. Second time in for same reason. Replaced cylinder #6 again. Third time in for same reason. Replaced nothing--they said they could find nothing wrong. Fourth time in same reason. Kept car for nine days, dumbfounded-as they could find nothing wrong -replaced cylinder #6 and the fuel injector after speaking with ford on a conference call--- tenth day picked up car--- eleventh day car is not fixed--still has the same problem.
Ford expedition failed suspension system repair request under warranty.*mr the consumer's believed the suspension system is faulty. The consumer contacted the manufacturer but they refused any assistance. *nm the transmission started with an occasional chunk and or ratcheting sound, rough, did not move and would bang when moved, the driver window occasionally rolled up out of the top rack and there was air leakage, the vehicle was extremely bouncy and was so severe that the consumers head would bounce against the roof top of the vehicle and the vehicle swayed severely when the vehicle made a turn around curves. *sc
Vehicle was bought used @ 27000 and brought back the day following purchase with the transmission troubles. This vehicle is and was under manufacturers warranty. Ford should have some liability regardless if this was purchased used or not since it is so low mileage and the year make of it and it is under the manufacturers warranty. Transmission slipping and not staying in gear. Returned to dealer and they replaced a sensor saying there was 'no response' from the sensor and it was ruled as 'bad'. Again in july the vehicle was returned because it was still slipping, smelled of burning rubber...transmission was then rebuilt by the dealer as it had a lot of issues once they opened up the trans. Now here less than 4 weeks after that last repair which was the second in less than two months. Transmission is slipping and not changing gears properly. Took this vehicle on a longer duration trip than usual along with high freeway speeds. Once the vehicle gets near 70 MPH the trans sticks and the vehicle loses acceleration. The trans trouble I am having with this expedition is ridiculous.
While driving at approximately 15 MPH at a parking lot, the 4x4 light in the dashboard became on and all four wheels in the vehicle locked up. The vehicle would not move back or forward. No one was injured as no cars were behind me. After about 15 minutes of trying to move the vehicle back or forward and moving the 4x4 knob in the dashboard, I was able to unlock the wheels and drive homew with the vehicle. I have not driven the vehicle since then until I can get more information on whether there is a safety problem. I intend to call the dealership tomorrow to report the problem. I am concerned about driving the vehicle at a higher rate of speed because if the wheels locked up at a higher rate of speed it can cause an accident if someone happens to be driving behind.
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