Dt: the drivers side tie rod has broken twice. Both times was without warning. The dealer has fixed it once and now it is back to the dealer for the second time for same problem. The manufacturer took information from the consumer, but she has not heard back from them. *jb passenger side rear window does not go down from master switch. Door ajar light does not go off. Left front ball joint separated, then vehicle hit sign. Lower control arm broken, upper ball joint bad, spindle broken sway bar link broken, cv boot torn and axle pulled out of front differential. Tie rod end on left side broken and vacuum hub cracked on spindle and tire and rim damaged. Also fender liner ripped out. Spindle, upper control arm, lower control arm, cv boot replaced. Clip for axle vacuum hub and wheel and tire, removed front differential to reinstall, axle and clip replaced wheel and tire and performed alignment. Damage to hood when knuckle split. *tt
2003 Ford Expedition visibility complaints
Page 2 of 2: complaints 11 to 38 of 38, newest first, as owners wrote them.
Since we have owned this 2003 expedition we have had the windshield replaced due to noise and loose stripping, then, the contracting person put in the wrong years windshield. The emissions canister was cracked and was replaced. The muffler would pop after turning off the engine, but couldn't be fixed until verified by ford. I waited for 3-4 hours one day with 3 children while they let my car run and shut off. We finally called ahead, and had them wait outside on us until we killed the engine to hear it pop. It was a poor muffler weld and was repaired. The side molding rattled badly, and was terribly faded, and that was replaced. The door gets a lot of wind noise , and a whistle in the window. They said window passed the dollar bill test and was fine but it still whistles. They, put a clear strip along inside of door to help noise. It doesn't. Then ,the rear continental tire had such horrible, uneven wear, it was extremely dangerous. Bought new tires for $600. Then rear differential malfunctioned, and would make a grinding on turning left or right. They fixed that in march 2005, and it just started doing it again. Now, there is a strange noise when revving the engine to drive coming from under the hood. It is going in tomorrow for the noise and the rear differential. On top of all the repairs, we have had a squeaky brake issue. Also, they have said they were good. They just get a lot of brake dust, just sand them. Our side windows shimmies all the time. ! I did invest in an extended warranty!.
My expedition is a 1yr and 5 months. With less than 500 miles paid for a front end alignment and tire rotation, because of bad vibration at speeds of 60-70 miles an hour. Still had vibration, took it back to dealer, they said the truck came with tires out of balance. Still had vibration, took it back to dealership, a box dealing with the steering wheel had to be replaced. Since then I have paid for another front end alignment and tire balance, now tires have worn so bad dealership will probably blame worn tires for the vibration. There is more!!! The seal on the front windshield came loose and started leaking, and had to be replaced. In the front defrost vent some foam stuff had come loose and would flap around when the vent was on, the dealership called it ( packing) it was replaced or glued back down. The side trim on both sides from the two front doors, to the two rear doors faded badly, and had to be replaced. The dome light had a pinched wire and would flicker when turned on or hit a bump, it was repaired. The power window swith light, driver side went out, and the unit had to be replaced, and now the cruise control will not stay engaged when I hit a bump most of this happened in under a year.
When shifting vehicle from reverse to drive both outside mirrors would rotate outward or point toward the ground. Manufacturer is aware of this problem, but cannot resolve it.
A recurrent and unsolvable problem with the power exterior mirrors on a 2003 ford expedition. The passenger mirror is incapable of returning to its pre-set position. This occurs whether or not the "reverse aid" feature is on or off and also occurs whether or not the "memory" feature for driver 1 or driver 2 is activated. It occurs roughly one-half of the time the vehicle is unlocked even by the same driver (driver 1) in succession. Due to the ford installed alarm feature, the unlocking fob (or the door mounted keypad) must be used. Each triggers the mirror failure. Two dealers have been unable to resolve the problem, even after multiple visits, having the vehicle for several days in succession, and having the available ford technical service bulletin brought to their attention. Ford motor company (on letterhead correspondence) now denies that any problem exist with my vehicle (after detailed telephone and written correspondence). Two neighboring acquaintences with the same year and model vehicle have experienced the same failure without resolution as well. Multiple postings on the ntsha website make reference to this same problem and speak of ford's "promise" to resolve. This is a serious safety defect. Either a solution to remedy the problem should be provided by ford or the vehicles shoudl be recalled and a mirror system that has been proven to function properly should be installed.
Purchased 2003 expedition xlt in 9/03 and had the following problems within one week of purchase: A/C noise & decreased volume when max A/C is on; rattling noise from side panels (which also showed fading within 3 months and were replaced); washer fluid light showed low when full; foam loose around defroster. By 12/03, stereo system replaced due to loud whining noise; has been replaced 3 times (problem still recurring); 2/04 sun roof leaking profusely into 2nd row seat area (same problem occurred a month later though repaired). When dealer's subcontractor repaired moonroof the second time, the technican neglected to screw rear seatbelt bolt tightly back to side panel. Seatbelt bolt broke away from side panel while child was sitting in seat! Dealer repaired and checked all seat belt attachments at my request but did not offer to determine source of problem until I insisted. Service mgr initially reported he thought it was a factory defect, until they researched the problem in detail. I strongly recommend that ford have a policy that any safety devices removed or tampered with during any repair should be double checked for proper operation prior to returning vehicle to owner.
According to dealership and manufacturer reps, the problem with the side mirrors and their propensity to move without warning or "pop" when using the vehicles' reverse mirror function, is due to poor design from ford motor company. I have been told that I am just too tall (6'3"), and that the location that I have the mirrors adjusted in, causes the housing to make contact with the tilting assembly! I find it hard to believe that ford would produce a vehicle that will not allow you to adjust the mirros properly so that you can see traffic behind you, and still be able to use a function that was designed into the vehicle! The mirros modules have been replaced twice on both sides as well as the motors. I have filed a complaint with ford and have been told that due to the design flaw, the vehicle is as it was designed and they have no intent to repair. Good luck seeing traffic on either side.
I turned the corner and the whole back window shattered. I stopped right away and looked around. Most of the glass had shattered outside the expedition. There was no rock or anything else that hit it. As a matter of fact, the corner I turned at, there was a metro police officer there because there was an accident in the middle there. My children where scared and crying but there was no glass on them. The next morning I took the 2003 ford expedition down to friendly ford and they said it is not covered.
My 2003 ford expedition xlt was parked in my garage. I opened the driver's side door and got in. I started the car and then tried to roll down the elctric widow on the driver's side. As soon as the button was pushed, the window exploded, covering me with glass pieces.
While driving at any speed consumer heard a flapping sound coming from the windshield. Consumer discovered that the weather stripping around the windshield was coming apart. Dealer tried to glue the strip down on four occasions, but to no avail.
2003 ford expedition eddie bauer edition. Side rear view mirrors with backup assist will malfunction at anytime causing you to constantly be aware that the mirrors are never going to be reset to the drivers desired setting. This is a road hazard that needs to be recalled. If the drivers of these particular vehicles have to check there side view mirrors to change lanes etc. They run the risk of side impacting someone or causing an accident .
I have a 2003 ford expedition which won't retain the correct setting in the passenger's side rear view mirror. I had the driver's side mirror fixed already, but the dealer refuses to fix the passenger's side due to inability to verify the complaint. It seems to be an intermittent problem, but often when I go to change lanes the mirror is not set to the correct position, presenting a definite safety hazard. I feel they should go ahead and replace the mirror since I'm having the problem, whether they can diagnose the problem or not.
When moving in reverse the side mirrors flip down or up. No one has identified the cause of the problem.
When ever I unlock my 2003 ford expedition with the key ring clicker, the exterior side mirror erratically adjust itself to an unknown position. This occurs frequently and is a huge inconvenience for me because I have to always readjust the mirrors.
Attempted to buy wiper blades from ford dealer for my expedition. The blades they gave me fit but would not lock in place. Was told by the service personnel that ford had changed the arms on all 2003 models built before june of 2003 and the remedy was to replace the arms on both wipers. The price of each arm is $178. They told me to contact ford about paying for the replacement. Have done so and awaiting decision.
Consumer was having problems with side view mirror, and horn. Side view mirror moved at will. When he set it, side view mirror did not stay, but wondered all over. Vehicle had a couple of near misses because of not being able to see from the side view mirror. Also, horn did not operate. This was a safety issue because driver needed a way to announce that he was near another vehicle to avoid any accident.
The side mirrors erratically repositioned themselves each time the doors were unlocked or if the vehicle was put into reverse. Also, the reverse sensor did not work properly.
2003 ford expedition eddie bauer edition. Side rear view mirrors with backup assist will malfunction at anytime causing you to constantly be aware that the mirrors are never going to be reset to the drivers desired setting. This is a road hazard that needs to be recalled. If the drivers of these particular vehicles have to check there side view mirrors to change lanes etc. They run the risk of side impacting someone or causing an accident .
I have a 2003 ford expedition with a leaking windshield/moon roof. I have taken it to maroone ford in delray beach florida 3 times and each time they kept it for 2 days and performed water sprinkler tests. Then claimed to have repaired it. I just got it back again on aug. 7, 2003 and am waiting for the next big rain. The dealer does not seem to know why this is happening. I also have the possessed side mirror problem. They just do their own thing when I reverse then drive. This is another issue the dealer has yet to figure out. Fortunately, florida has a lemon law and I plan to exercise it as soon as the next leak appears. You would think that a person would not have to worry about such significant problems when paying a high price for a vehicle or at least be able to get the problem fixed the first time.
The vehicle in question has been in the shop twice for misfire in the engine. The motor started running rough right after a startup one morning with a substantial amount of smoke coming out of the exhaust and about a week later another enormous amount of smoke on startup in the morning. The chain of events also caused other intermitten problems with the performance of the vehicle such as a sense of slack between the engine and rear differential when up shifting and down shifting. The vehicle also has intermitten problems starting , for example, you have to crank the engine three to four seconds longer than normal and at times I have had to stop the ignition and try again. There have been other problems with the vehicle that have been resolved and a continued problem with the mirrors moving when they are not supposed to, although I have not seen them move while driving as of thus far. Please note the incident date shown below is approximate and is when the problems started. I have filed complaints with ford motor company,department of consumer affairs and mailed an application to the dispute settlement board offered through ford motor company.
Exterior mirrors shake while driving. One mirror has already been replaced by the dealer, but it still shakes. It is virtually impossible to get a clear view of traffic behind you. This poses a very dangerous situation. Dealer said "they are all like that, even on the brand new vehicles". Sounds like ford needs to find a supplier with a better quality product before these mirrors cause an accident - whether with my vehicle or someone else's.
The side mirrors moved at their own free will while driving . The reverse sensor did not work properly. The mirrors moved in reverse not up and down. Which made it difficult to see when driving. *jb *cb
Side mirrors do not return to original position after backing up. Too much brake dust and wear. Tires had to be replaced at 20,000 miles for sidewall degradation.
Sideview mirrors fail to return to their 'upright' position after reversing.
Rear quarter panel (drive side)glass window was blown out. No apparent vandalism was detected. 90% of glass was discovered outside of the vehicle indicating that the window "exploded" outward from inside the vehicle.
I purchased my 2003 ford expedition back in september 2002. In less than a month the automatic adjusting side view mirrors on the driver and passenger started malfunctioning. I took it to the dealer for repair but to no avail. I was informed that it would be march 2003 before a replacement part or fix could be made. I have been driving around with this potentially dangerous hazard, not knowing if my mirrors will take it upon itself to start adjusting without warning because of a defect that the dealers repair shop or ford can not explain. I was promised that this problem would be fixed in march 2003. I was called by palmetto ford here in charleston sc. On february 28, 2003 and informed that there was parts in to fix my mirrors. Upon dropping my vehicle off for repair I was called about mid-day and advised that the whole drivers side mirrors needed replacing and that it would be best to leave the car over night so that they could expedite the process when the mirror came in. After picking my vehicle up after the repairs were made I had to take it back to the repair facility with the same problem of the mirrors going hay wire. I really feel that this needs to be addressed at a higher level. At this point I believe that I am getting the run around. Too many months have gone by without a solution to this accident waiting to happen. I am real concerned about the overall safety of my family while driving a vehicle that could leave you in a dangerous situation when you think your side view mirrors are in one position while driving and then when you go to look to change lanes abruptly etc. They are totally out of alignment pointing up to the sky. Please contact me on this matter.
When driving, the vehicle's side mirror would readjust itself upward.*jb
We purchased a 2003 ford eddie bauer october 3rd 2002 and was told by the salesman that we would have no problem with the moon roof as far as leaks or wind noise. Not only does the moon roof leak the front windshield has had a rattle in it ever since we got it. We have taken the vehicle back to the dealership 3 times to get the problems fixed and each time it comes back the moon roof seems to leak even worse. The rattle is still in the windshield also. We have been told now that we should expect the moon roof to leak going through a high pressure car washes. This is what the dealership has told us since they can't seem to fix the problems. This is not what we expected when we purchaced this vehicle. The problems are still being addressed and the dealership is still trying to fix the problems.
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