1.) we bought the vehicle early in 2009 but never had a reason to use the 4wd. The first time we remember using it, there was a loud clanking sound. 2.) the second time we remember using the 4wd on the vehicle, the driveshaft twisted into failure even though the vehicle was moving at a slow rate of speed. 3.) when we took it to the dealership, they indicated that we abused the vehicle and said they could not perform the warranty work (however, they didn't mind giving us a loaner car) even though we bought the vehicle from them and they know we don't abuse our vehicles. I then called ford customer service and they in turn called the dealership. The customer service spokesman came back and said they stand behind the dealerships service department and that they considered the manner closed.
2008 Ford Expedition transmission complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Tl* the contact owns a 2008 ford expedition. While parked for ten minutes, the vehicle rolled backwards and crashed into a brick wall. The failure caused $4500 worth of damages. The ford manufacturer was sent pictures, police reports and an eye witness testimony of what happened. She has not received a response. The technicians at the dealer could not identify the cause of the failure. The failure mileage 47,000.
My wife reached down to pick up a toy our granddaughter had dropped. Wind blew car door closed, and retractable running board retracted catching my wife's arm. She could not free herself. She sustained bruising to her arm.
Tl*the contact owns a 2008 ford expedition. Ever since the vehicle was purchased, the transmission has experienced difficulty shifting from gear to gear. The contact has taken the vehicle back to the dealer at least four times, but they cannot determine the cause of the failure. The failure mileage was 12,000. Updated 03-09-09 *bf the transmission shifted erratic at higher gears. Also the vehicle was sluggish on acceleration. The dealer reprogrammed the PCM and TCM. The consumer continued to experience problems. Updated 03/11/09.
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