2/13/19- Ford Issued Recall on 2013 Ford Expedition for OSS failure and downshift 2/20/19- I go to the Preston Ford Mazda dealership, Maryland. I view and test drive a 2013 Ford Expedition, during the test drive the RPMs ran high on the Expedition and it felt sluggish and “off” crossing a road, and at one point it jumped, and the wrench symbol came on as we were returning. My concern was shrugged off by my salesman, as he said ‘maybe Fords are just like that’. As we returned, and had the issue with the wrench symbol, salesman advised me “ well when you came and interrupted as they were just getting this thing checked out and tested.” 2/19/19 When I returned following days to purchase, the vehicle was not ready. It turned out the battery had died and they had some other issue with a “computer code”. They put in another battery on hand, and told me I should now be “good to go”, knowing that I was in desperate need of a vehicle, and would likely be trusting if they told me it was now repaired. At this point we were within manufacturer’s warranty, and under 60k miles. -was never informed that there was a recall issued by Ford that EXACTLY applied to our vehicle, and to the issue I Reported during my test drive, under warranty, and Preston Ford Mazda never correctly repaired the issue as they stated, which was reported within all Ford and recall time and mileage requirements. [XXX]-while driving suddenly speedometer went out, the gas gauge stopped working, and then, a moment later while trying to figure that out, the vehicle jumped and shuddered/stopped and the RPMS went wild, revving. Almost hit cars, but was able to pull to the side of highway. Upon turning the vehicle off and restarting, normal operation resumed, but issue with the wrench symbol, gauges, RPMs revving and vehicle jump/stop has now happened repeatedly, leaving me with no safe transportation for my large family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2013 Ford Expedition: wrong fuel gauge reading
5 of the 92 complaints about the 2013 Ford Expedition describe wrong fuel gauge reading.
- owner complaints
- 5
- of this car's complaints
- 5%
- recalls
- 0
Wrong fuel gauge reading by model year
- 20241
- 20201
- 20151
- 20135
- 20122
- 20041
- 20024
- 20013
- 20001
- 19992
- 19984
- 19971
What owners say
We are experiencing the issues in ford's tsb 13-6-8 the vehicle will suddenly have the speedometer drop to 0, fuel gauge shows empty, wrench or check engine light comes on, and the rpms go extremely high. It is extremely dangerous as it has happened on the freeway at high speeds and also when starting up from a stop light. Ford is only paying for the parts if it's 10 years or 150,000 miles whichever comes first. The vehicle is 7 years old but has 155,000 miles. The repair is $1,100.
I was driving on the highway at stepping on gas pedal to go to 65mph and the transmission downshifted to the first gear and went limp on the highway. I attempted to go to desire highway speed and it would not move and I was lucky to get off the highway and not get killed. No light turned on except the fuel gauge moved like crazy. On a different occasion my husband drove it on the highway again and it did it again, downshift to first hear in the middle of highway when he was going at 65 MPH. It was very scary because there was a lot of traffic and he nearly had an accident. Took to my mechanic and he did not find any codes or anything to figure out what happened. After discussing with my brother's mechanic, he said that the problem is the transmission and a sensor that is known to be faulty in ford expedition.
Tl* the contact owns a 2013 ford expedition. The vehicle experienced independent braking while being operated at 70 MPH. The failure occurred without warning. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. In addition, the fuel gauge and speedometer failed to display correct information. The dealer (friendly ford of crosby, 2425 us-90 bus, crosby, tx) diagnosed that the transmission module failed and recommended it be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided case number: 15410976. The failure mileage was 86,000.
The truck slows down and the wrench comes on the dashboard and after that 3 dashes come up along with the statement "miles to e fuel level low" and the fuel is not low at all. In the book it states power train. This has been happening for about 3 months now.
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Expedition fuel gauge
Is wrong fuel gauge reading a common problem on the 2013 Ford Expedition?
5 of 92 owner complaints about the 2013 Ford Expedition (5%) mention wrong fuel gauge reading. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Ford Expedition?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2013 Ford Expedition
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