The backup camera works intermittently. When I put the vehicle in reverse, the rearview camera sometimes displays a blank image. There are several recalls pending for the same issue for later years. For example, Ford has a recall for 2018-2022 Ford Expeditions with Ford Reference Number 25S72 and another recall effecting 2021 - 2024 vehicles. [XXX] Help would be appreciated. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Ford Expedition electrical complaints
Page 2 of 4: complaints 11 to 40 of 93, newest first, as owners wrote them.
Back up computer screen not working every time vehicle is put in reverse. Talked with service manager -about 6months ago told if unit does not malfunction when being tested cannot check problem.but if I would leave car for a day they would try at verious times to see it not working.no warning only screen telling us back up screen not working or screen goes to blue screen with nothing on it.
The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of the federal safety agency Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The contact stated that medical attention was not needed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred to the federal safety agency Hotline for assistance. The approximate failure mileage was 91,500.
Backup Camera is intermitent, screen blanks or is distorted this happens randomly seems to happen more often in warm weather.
The rocker panels have rusted completely out. I've found information online where people have brought it to ford dealerships attention to be told ford knows water leaks into the rocker panels and sits and rots out. My kids have all caught their ankles and cut them horribly. Our back up camera only works once in a great while.
My 2017 Ford Expedition is experiencing the exact same rear backup camera problem as described in recall number 25V315000; however, the recall issued is not wide enough to cover all the affected cars. The recall should be expanded to cover 2017 Expeditions as well.
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the vehicle was making an extremely loud roaring sound. There were no warning lights illuminated. The contact stated that the engine failed to crank over the following day due to the battery being drained. The vehicle was jumpstarted and taken to the local dealer where it was diagnosed and determined that the blower motor had caused the failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under the federal safety agency Campaign Number: 22V648000 (Visibility, Electrical System). The manufacturer was contacted and confirmed that the repairs would be at the owner’s expense and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 121,000.
The contact owns a 2017 Ford Expedition. The contact received notification of the federal safety agency Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The contact stated that while driving at an undisclosed speed, the contact felt heat coming from the bottom of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor, and the contact was informed that a faulty blower motor had been installed. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to Jones Ford Casa Grande (2425 E Florence Boulevard Suite A, Casa Grande AZ 85194). The vehicle was diagnosed, and it was determined that the blower motor wiring harness was burned and needed to be replaced. The contact was informed that the damaged part was not included in the recall repair and refused to repair the vehicle. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure but provided no assistance and referred the contact to other Ford dealers. The failure mileage was approximately 90,000.
The contact owns a 2017 Ford Expedition. The contact stated that the instrument panel was either partially illuminated, or the extremely low-lit. The contact stated that occasionally the instrument panel was blank. Additionally, back over prevention camera was occasionally blinking or was inoperable, failing to provide an image as needed. The contact had to pull over and restart the vehicle for the vehicle to return to normal operation. There were no warning lights illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the local dealers, who were unable to determine the cause of the failure. The dealer stated that the failure might have been caused by the rain. The vehicle was taken to another local dealer, Peltier Ford (200 TX-63 Spur, Longview, TX 75601); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.
The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report was not filed. The contact also stated that the failure had occurred three years ago. The contact then received notification of the federal safety agency Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC) in 2025. The contact stated that on another occasion, the climate control front blower failed to function as intended. The contact stated the A/C was inoperable. The dealer picked up the vehicle, and the repairs were pending. The contact stated that recently, water had leaked into the front cabin of the vehicle from an unknown location and damaged the wires for the blower. The manufacturer was made aware of the failure but provided no assistance. The contact received notification of the federal safety agency Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The failure mileage was approximately 70,000.
Back up camera glitches and it keeps beeping
Ac blower stopped functioning
Rear camera blurry and unable to view. One has to get out and open and close the rear liftgate in order for the camera to work correctly. This may have to be done a number of times before camera is returned to normal operation. Dealer stated it may take $1000.00 dollars to repair.
Took vehicle in for recall work of replacing the HVAC Front Blower Motor Assembly. Vehicle was returned and blower motor stopped working 3 days later. Now being told that the fan blower motor controller and connector have to be replaced becasue they have gone bad and that it is not covered under the current recall. There should be no reason that those parts aren't covered under the recall. if the blower motor hadn't overheated, then the controller and conector should not have been damaged. A quick google search over complaints for this same issue lets me know that other people have had the exact same issue. Ford said to file the complaint with you.
The contact owns a 2017 Ford Expedition. The contact stated while attempting to start the vehicle, the vehicle failed to start. Roadside Assistance was contacted. The technician connected the battery cables and jumpstarted the vehicle. The vehicle was started, and the vehicle was driven to the residence. The contact later replaced the battery. The contact stated that the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with parasitic battery drain due to a failed gear shifter. The contact was informed that the gear shifter needed to be replaced. The vehicle was being repaired. The contact was informed that parts had been ordered for the repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,000.
2024 Front A/C blower cutting in and out without warning. Called Dealership and had Fords recall #22S56, item affected: electrical system, wiring, interior/ under dash. This involved the front A/C blower failing. Only thing replaced during Mobile visit then was the blower motor. Now March 2025 had the same issue again with front A/C blower cutting off/on without warning. Called same Dealership again and was told I had to bring the vehicle in to have diagnostic check to further check the Recall issue. After diagnostic completed, was informed that the blower motor resistor and the connector were melted. Had the repairs completed same day at $802.74.
While reversing the camera went black. And since then the back up camera does not come back on. It says “camera not available”
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, there was an abnormal sparking sound coming from the engine compartment, after which there was an abnormal burning odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 22V648000 (Visibility, Electrical System); and the VIN was included, parts were available; however, the contact was informed that the wiring harness was not included in the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 97,000.
I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Electrical wiring for the blower motor replaced as a result of Safety Recall 22S56.
The contact owns a 2017 Ford Expedition. The contact stated that while driving on several occasions at various speeds, there was a burning odor inside the cabin of the vehicle, and the air condition failed to operate as intended. The vehicle was taken to a dealer where it was diagnosed that the wiring harness to the blower motor had melted and the pigtail on the wiring harness needed to be replaced. The vehicle was repaired but the failure recurred. The contact believed that the failure was associated with Manufacturer Recall: 22SF6. The manufacturer was notified of the failure. The failure mileage was 83,000.
Blower motor shorted out and melted the wiring harness going to the blower motor and started smoking and almost caught on fire. Took the vehicle in for repair and there is a recall to replace the blower motor. The dealership stated they will replace the blower motor per the recall but I am responsible for the melted wiring.
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Tailgate opens and closes at random times while stationary or in motion. When the tailgate opens and closes, anything behind the back seat could fall out onto any vehicle. Has been reported to the dealer and repaired but has relapsed to previous condition. Serra Hyundai Birmingham, Alabama has been aware of this condition as recent as May 10, 2024. Problem surfaced mid September, 2023.
6 months ago FORD replaced my blower motor (ONLY) per the recall, it still only worked intermittently so on a return visit they diagnosed a need to replace their (Motorcraft) YH-1829 A/C Blower Motor Switch / RESISTOR AND the pigtail connector SINCE THE CONNECTION PINS HAD FUSED FROM OVERHEATING. THOSE were NOT covered by the recall notwithstanding 100's or more complaints to FORD. However, The Blower ONLY worked on high. ALWAYS on high. If the key was on, the HVAC ON/OFF was useless (It's LED would go off and on but not the blower.) Likewise speed (+) and (-) did nothing. EVERY OTHER FUNCTION/Button worked fine. Temperature could be regulated and Rear A/C could be activated just fine. Yesterday, $595 later, FORD has diagnosed the Climate Control Board (FL1Z-19980-K) in the dash. IT'S RELAY HAD OVERHEATING ISSUES. They did not replace the malfumnctioning Control Board because Part FL1Z-19980-K is on a nationwide backorder with no ETA. Oh, and when/if it does become available, FORD wants $758 to install (part, tax and labor). So, I have a irrepressible suspicion that the Control Board overheat failure is linked to the overheating/fused resistor, all stemming from the original Blower Motor overheat failure that FORD did agree to recall. But, NOW, the culprit is inside the dash and the circuit cannot be turned off. IF THE KEY IS ON SO IS THE CLIMATE CONTROL CIRCUIT WITH THE BLOWER ON HIGH 100% of my driving time. More fusing? More fire risk?
My vehicle is a 2017 Expedition that had the blower motor recall performed in October 2023. Prior to the recall being performed, we would often have burning smells coming from the blower, so it made sense that the recall was to fix a fire hazard with the blower motor. I observed burned terminals in the electrical connector and assumed they would be replaced as part of the recall. Any reasonable person would assume that burned electrical wires pose a fire hazard and a recall that is supposed to fix a fire hazard issue would replace the electrical connector. A few months after the recall was performed, we started having the exact same symptoms coming from the blower motor as we did before the recall, namely a burning smell and the blower motor operating intermittently. I contacted Ford about a problem with the recall repair and they stated they would have to diagnose it. Ford identified burned electrical terminals at the blower motor and a faulty motor controller. Ford then communicated to me that those items were not covered under the blower motor recall. I only then learned that the recall replaced only the blower motor and not the electrical connectors or controller. I was charged a $220 diagnostic fee, had I known those items were not part of the recall I would not have brought my vehicle in for diagnosis. I have three major concerns: 1. If the purpose of the blower motor recall was to prevent a fire hazard from the blower motor and related components, the recall has failed. 2. The original faulty blower motor caused damage to the blower controller and electrical connector. These components should have been replaced with the blower motor as part of the recall. It is absurd to think that Ford would install a new blower motor connected to damaged and burned wires. 3. The electrical connector and motor controller were not replaced during the recall service, but still pose a fire hazard as stated in the recall, those components should be replaced at no cost.
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the air condition stalled. The vehicle was taken to a dealer where it was diagnosed and determined that the blower motor had melted the resister plug. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
The back camera goes out or turns blue
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