When oil in the transmission is still cold, even when engine has wormed up to operation temperature, the transmission is shifting hard, specifically it shifts the hardest from 4th gear into 5th. For a moment car has no acceleration, and then it slams into a 5th gear. I also noticed that the transmission shifts from 4th into 1st, then into 5th. It lasts about 30 seconds. It casing a safety issue when I merge onto a busy road, and try to get up to speed, car would not respond for those 30 seconds causing traffic to catch up and slam on their brakes to avoid rear ending my vehicle.
2018 Ford Expedition transmission complaints
Page 4 of 6: complaints 71 to 100 of 150, newest first, as owners wrote them.
Transmission Issue: We have experienced clicking with our transmission for years and have expressed our concerns to our Ford service department. Their response has always been that it was normal. Now our vehicle has started to lose power when shifting between 2 and 4 gear. The vehicle will lose all power, for anywhere between 3 and 7 seconds, and then violently shift into gear and launch forward. The RPM's will stay around 3-4 thousand for 2 to 3 seconds and then the transmission will operate normally. It is very infrequent, but it has happened on very dangerous roads such as [XXX] and [XXX] in California. It is very scary when it happens, and I fear that I will be rear ended because of it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Since purchasing the vehicle we have had extensive issues with the driveability of the car. Leading up to the eventual full transmission replacement, we surfaced the issues below repeatedly for over a year and a half. Yet, we were always told "everything is fine" "we couldn't duplicate what you are describing" or "the vehicle has to learn how you drive". Biggest Issues: - Poor shifting of gears with sudden jerking and/or random accelerations - Vehicle not accelerating - acts stuck - Loss of 'power' vehicle does nothing - Eventually complete transmission failure in the middle of an intersection The transmission was completely replaced in Fall of 2023. Mind you this was only after I elevated my concerns to Ford Corporate who sent a specialist to investigate. Only then did Koons Ford acknowledge that yes there is a "big problem". Yet, since the repair the jerking and power issues have continued. When we followed up immediately after the repair we were told again "vehicle has to learn how you drive". So I waited 3000 miles and reached out again and was told I needed to go to the dealership and drive it with a technician in the car (yet again, not taking my word seriously). Then this summer the issues intensified and eventually the power boosters failed and needed to be replaced. This vehicle is NOT safe and Ford has misled me along the way. It has been a constant fight to get them to help us. Bottom line, this is our primary family vehicle as we have five children, four of whom I drive around daily. It is not safe or reliable. The vehicle has almost led to three major accidents, where I was stuck with cars honking at me. It's pretty pathetic when friends and coworkers frequently say "you don't have your car again?!? What's wrong with it now?" Please I kindly ask that you hold Ford fully accountable. I am now aware that when I inquired about a buy back in 2022, I should have not been told "no you are not eligible".
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was shaking and jerking. In addition, the contact stated that the vehicle misfired. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and advised the contact that the repair was not covered under any unknown recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,836.
When we drive long distance or up in altitude a coolant temperature indicator comes up and says it is high, it hits about 132 degrees going up any sort of hill and then goes down after a few seconds, this doesn't seem to be normal. We took to a Ford dealership and tried to have them replicate the issue but they could not, we have replaced the coolant hose and it is still happening, there is no leak ANYWHERE. If Ford can't figure out this problem then who can? We have also had the transmission replaced around 120K miles which I feel is ridiculous, it was putting my family in danger when we were driving, we had NO CHOICE. My Ford app is also giving me a service engine soon warning, saying that my emissions and exhaust system are failing, why would all of this happen after shy of 6 years? This warning started happening 06/11/23. We feel like we received a lemon vehicle, we also cannot use the sunroof, my stepping boards do not want to work, my mirrors when locking and unlocking my vehicle just click I have to manually adjust them...I take very good care of my vehicle (regular oil changes/premium gas) and to receive ALL of these issues if highly disappointing....I can't trade it in with all the issues and I can't even get HALF of what we owe...
When driving, the transmission feels like it is slipping and doesn't transfer power to the wheels. The effect is that you have a loss of power, especially when accelerating to enter the highway or to pass someone. The power train on this vehicle has a 5 year warranty, and our vehicle is 6 years old. This vehicle has the 10 speed transmission (10R80) that shows many issues online both before and after this 5 year warranty period. This isn't just a warranty issue, as the loss of power when entering a highway or executing a pass is dangerous. I will indicate an issue date, but this has been a multiple recurring issue for many months.
The vehicle on multiple occasions has failed to shift up through the various 10 gears and in other occasions failed to properly accelerate as needed resulting in a muted and unsafe merge onto highway traffic. This has also led to the vehicle speed on highways to be limited to 40 MPH forcing us to pull over on a busy high speed highway and stop and restart the vehicle to have the transmission and power train respond properly. The 10 transmission appears to be the reason for the dangerous situation.
I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.
The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.
Transmission will up shift when accelerating then all of a sudden go to first gear at highway speeds.
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
When accelerating to pass on four lane highway at approximately 65 mph, transmission went into neutral as I pressed on the accelerator and had no power. This occurred twice where we almost got hit from behind. Almost got rear ended as the car would no go back into gear without shifting into neutral. There were no warnings or lamps. Took to dealer and they said it was normal but could rebuild it for 5,000 dollars. It’s not normal. My family’s life shouldn’t be in danger because of this defect. This happened dangerously twice at 62,000 miles and at 84,000 miles. Now transmissions is missing gears all the time at 95,000 miles. A transmission should not be sold that can’t last more than 64,000 miles and has these types of issues. There are hundreds of people online all reporting the same problems and lawsuits. Please recall these defective transmissions.
This car is a 2018 Ford Expedition with the 3.5L eco-boost and 10 speed transmission with 95,000mi. So it started as just some rough shifting from time to time but got worse after driving through some mountains, after about a week the transmission went from rough shifting to actually feeling like going into neutral and then jerk into gear. Our two week trip went from nothing to acting like it can't find the gear to go into. I've only noticed it going from second to third to fourth and I've taken it to two shops and they can't get it to act up but it still remains after fluid change and reprogram from the dealer.
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated the vehicle stalled and was jerking with the transmission warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 154,000.
On [XXX] my wife was driving with my three children from Virginia to Michigan after my step-fathers sudden passing. While driving on the interstate in Ohio, the vehicle began shifting abruptly and violently. The wrench light also came on the dash along with a message recorded in the Ford App stating "Powertrain Malfunction." My wife pulled into a rest stop and called me hysterical, stating that the vehicle was jerking so bad upon acceleration that she was afraid to cause an accident. Since we purchased an extended warranty (third-party CarMax), we found a nearby auto shop in network and I drove down from Michigan to meet my wife and get the vehicle to the shop (Tuffy). After inspection, Tuffy stated that the entire transmission would need to be replaced, but that they were on back-order through the local Ford Dealership and could take up to 12 weeks. I also contacted Ford to see if there was any remaining manufacture warranty, but was told the the 3 year/ 36k mile warranty was expired. So I continued and had the vehicle repaired through Tuffy. After several weeks, the transmission was replaced, I flew up to Ohio and drove the vehicle back to Virginia. However, a couple of months later, I discovered that the vehicle, in fact, had a 7 year/ 100k extended powertrain warranty that Ford omitted when I originally contacted them. Ford was reluctant, but ultimately reimbursed me for the out-of-pocket expenses for the repair due to their mistake many months later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On July 6th, I was driving our vehicle with my wife and 3 children when it began jerking and shifting abruptly and the dash produced a wrench and check engine light. I reduced speed and exited the highway drove under 25 mph the remaining 10 minutes back to our home. The erratic jolting/ jerking of the vehicle could have caused a serious accident had we been in any traffic or higher rates of speed. Unfortunately, I reported a similar issue on August 19, 2023 (the federal safety agency ID Number 11539517). At that time, the vehicle was serviced at a local Ford Dealership and we were told that the auto shop that replaced the transmission did not clear out old computer codes which caused the jerking/ jolting shifting. Ford cleared the codes and stated that the vehicle was repaired. The vehicle operated safely again until this recent incident. The vehicle was towed and is currently at the Ford Dealership.
The contact owns a 2018 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission slipped and became stuck in gear. The contact stated that the accelerator pedal was released and depressed, and the transmission shifted to the next gear very rough. The power train warning light was illuminated. The contact stated that while driving approximately 20 MPH, the vehicle started shaking and lost motive power. The contact stated that the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal was pumped for the vehicle to accelerate as needed. The vehicle was steered to the side of the road and restarted. The vehicle was taken to an independent mechanic however, the mechanic was unable to replicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 41,000.
My 2018 expedition has been repaired by Ford dealership three times. The vehicle started with a hesitancy to shift into reverse then eventually a hard jerk into gear. following that, it began to hesitate to accelerate and rattle and shake hard enough to shake the steering wheel. The powertrain loss warning came on ford pass. Ford dealership said it was transmission and rebuilt it. Three weeks following the repair the very same shaking, rattling and crunching sound started again with power loss. It was intermittent and dealership said with no codes they couldn’t recreate the issue and so no help. The following day on the highway, it started again. I was attempting to stop at a red light and with my foot on the brake, the vehicle attempted to lurch forward and try to go despite the brake. Thankfully, the light turned green and the car in front of me moved. As I continued to drive, I was left stranded with the codes showing actuator failure and cam shaft failure. The dealership then said it was the cam shaft and all actuators that needed to be replaced this time. The SAME rattling and shaking and power loss they said was caused by the transmission they rebuilt 3 weeks earlier but now it is caused by the cam shaft. So 2 repairs later and 4 weeks, it did it again and this time it caught on fire and burned a hole in my hood. The dealership called me the day after I had it towed into the dealership smoking staying it was the heater hoses that caused the shaking, rattling and power loss. Said they could have it fixed the next day. It is a disaster. It is a major safety issue and I am still paying payments on this car that ford cannot fix. This car needs to be recalled and they need to refund for cost of vehicle. This car is going to kill someone!
My 2018 Ford Expedition started having transmission issues around 49600+ miles. The warranty was 5 years or 60,000 miles. I was out of the 5 years and they will not fix it. I have researched the issue and it seems Ford knew the transmission used in the 2018 models was defective but never notified me. There are class action lawsuits in California on the same issue as well as many disgruntled consumers on the internet. My truck doesn't shift properly and I have almost been in accidents because it stalls and doesn't shift into gear. I have tried everything with Ford to help cover the replacement cost which is $8,000 but they only offered me $4,000. This is a verified issue that they know about in several of their vehicles but they have not notified their customers or did anything with a recall. I am asking for a complete investigation and recall on this issue and hope that you can assist me and all the other consumers who are driving unsafe Ford vehicles.
Transmission on this vehicle is at failure, it revs to about 3 with no go. I will be driving an all of a sudden it revs and does not go, on a side street, on a highway, in the morning and at night. I am terrified to drive my vehicle, especially with my children.
Vehicle has loud clacking sound at startup (cold startup). Repair shop diagnosed as Faulty Camshaft Phasers. Repair shop also noted there was a notice that covered assistance that ended 1/1/23 at some point.
My transmission started slipping in and out of gear or getting stuck in a gear. I was driving down the highway and my car got stuck in 4th gear after I had to slow down for a car in front of me. I was almost rear ended due to this. Not to mention many other times when trying to speed up, it slipped and wouldn't allow me to increase speed correctly. Took it to Ford and apparently it was a known issue with the 10 Speed Transmission and had to replace the CDF drum. I'm also having issues with my Cam phasers apparently even after being told by the dealer in 2021 that the noise was nothing to worry about after they did the reset.
Transmission has failed twice on the highway with no warning, leading to abrupt slow down and could have caused an accident
“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.
The transmission stopped working after hit 80k mileage
The transmission will shudder while accelerating, vehicle will shift gears up and down randomly, not allowing me to accelerate while on a road with traffic. The transmission will slam/clunk into gear while driving. When that happens, there is not power and your bot accelerating anymore and it's really unsafe in traffic. While coasting to a stop the transmission will hard shift/clunk and the gears go down whilst coming to a stop.
Transmission would fail in 1st and 4th gear and stall entire vehicle at any speed. Vehicle would lose all power on highway or coasting down roads. Nearly caused us to be rear ended many times. Entire transmission needed to be rebuilt. Parts were backordered for months. Car was in and out of the shop for months at a time. Ford did not provide a loaner vehicle. Transmission still shifts hard and stalls occasionally
At around 55,700 miles the transmission started slipping. Within a few days (less than 100 miles), the transmission would thud and lurch as well. On 2 occasions, one while accelerating at a traffic light and one while making a left hand turn), the vehicle lost power and would not continue celebrating from 3/4 gear. During both instances, my children were also in the car. The second occurrence almost resulted in us being t-boned by oncoming traffic. We took the vehicle to ford and they acknowledged the problem and stayed there was a tech bulletin about it. However we were 2.5 months (but not miles) outside of warranty and the repair was several steps and would result in costs up to $15k! We attempted to call ford as during the time of we were outside the warranty, I had a baby (high risk pregnancy) and then had to wait several weeks for an appointment as well. Corporate ford flat out ignored us as well as the dealer who tried to advocate on our behalf as this was such a severe and dangerous issue.
About two weeks ago my 2018 Ford Expediton Max Platinum 4x4 started exhibiting harsh shifting from 3 to 4 gear. Since then it has gotten worse. Harsh shifting, delayed shifting, harsh engagement of gear, or sometimes not engaging at all leaving me in a a very unsafe position on the road. It appears Ford is very aware of the danger and issued MULTIPLE TSB's about this issue. Vehicle has not been inspected by Ford as the service time is over 6 WEEKS LONG due to the very same issues are widespread. There were no warning lamps or messages before the failure began happening.
The contact owns a 2018 Ford Expedition. The contact stated that while driving 45 MPH, the vehicle lost motive power inadvertently. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after several attempts; however, the vehicle sputtered while restarting. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact related the failure to the federal safety agency Campaign Number: 18V392000 (Fuel System, Gasoline); however, the VIN was not included. Additionally, the dealer informed the contact that oil was leaking from the timing valve cover and the front struts. The dealer also informed the contact that the transmission lines were leaking. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 64,500.
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