2019 Ford Expedition airbags problems

Filed Oct 13, 2026 · Airbags, Seat belts · FL

Driving to pick up my son from school (in a school zone under 20 mph) while my daughter was in the back seat, we hear a loud noise sounded like a gun shot, I immediately pull over somewhere safe got out and checked the outside of my car, didnt notice anything so i opened the passenger side front door to find the plastic covering piece near the seat belt had broke off, finding the airbag had exploded, the seat belt is no longer usable, This is my only vehicle as a family of 4 with two children. I also reached out to several local dealerships neither are able to help with a loaner for the time being. in fact I was instructed by ford headquarters to keep driving the vehicle even though it does not have operating seatbelt and throwing codes on my dash.

Filed Sep 21, 2026 · Airbags, Seat belts · CA

My vehicles warning lamp came on 9/10/2026 and I'm honestly nervous to drive with that recall because it affects my driver seatbelt and airbags. At first, it was just a known recall but when it personally affected my vehicle being that my warning lamp came on, I called a ford dealership near me and they all stated that I had to wait because the inspection can't be completed yet until they get the parts from ford which won't be for a couple weeks to a month. I am wondering if I can get a loaner vehicle until this is fixed because this is a very serious issue if I were to get in a car accident and not be protected. That is a huge lawsuit waiting to happen. I just don't feel safe driving it with that issue because those are my main sources of protection when a car accident occurs.

Filed Sep 19, 2026 · Airbags, Body · TX · 1 injury

On XXX, I experienced a serious safety incident involving my 2019 Ford Expedition, VIN [XXX]. My family and I were parked at a Lowe’s with the vehicle running but completely stationary. I was in the driver’s seat wearing my seat belt. Without any collision or impact, there was a sudden loud pop and the driver’s seat belt forcefully tightened around my chest. It was violent enough that I initially thought another vehicle had struck us from behind. Immediately afterward, smoke/haze appeared inside the cabin and moved toward the windows, accompanied by a strong chemical/burnt odor. My family and I immediately exited the vehicle and remained outside for approximately 30–40 minutes before entering again. Lowe’s may have surveillance footage confirming that the vehicle was stationary, no collision occurred, and we exited immediately afterward. The driver’s seat belt has not functioned normally since the incident. The vehicle had also displayed an airbag/SRS warning light prior to this event. I have photographs documenting the condition of the seat belt immediately afterward. I contacted Ford Customer Relations. The first representative requested my Social Security number, which I declined to provide, and then requested an account number I did not have. The interaction became hostile, and he told me I was “terrible.” When I asked to speak with a supervisor because of his behavior, the call was disconnected. I called again and spoke with a more courteous representative. She initially stated that she could not find a recall associated with my VIN. I asked her to review the federal safety agency information regarding the Expedition seat-belt pretensioner issue, after which she located the recall information I was referring to. When I requested escalation, she said a supervisor would contact me Monday but also stated that the supervisor would give me the same answer. Ford has not provided a repair, rental/loaner, towing assistance, or another transportation solution INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

Filed Sep 18, 2026 · Airbags, Seat belts · NC

While driving my 2019 Ford Expedition the passenger airbag deployed unexpectedly. This resulted in the seat belt not retracting or extending. There were no warnings, messages or problems prior to this occurring. Yes, safety was put at risk by the airbag deploying unexpectedly and the seat belt quickly retracting , it was very startling. This also caused damage to my passenger seat

Filed Sep 3, 2026 · Airbags, Seat belts · TX · 1 injury

I started by 2019 Ford Expedition and was driving through a parking lot at a low speed when there was an explosion sound (comparable to a gun shot over my left shoulder as the driver). My seatbelt pulled in and locked down. My car smelled like a firework had been set off and there was a white-grey powder across my lefts. I immediately stopped and parked my vehicle. I had my passenger move to the back of the car as a safety precaution. It took effort to get the belt to unlatch and off. We moved the vehicle to a safer parking spot and had it towed to David McDavid - FtW. I have a seatbelt burn on my neck. My left shoulder, across my chest, and right hip are very sore today. We received the recall notice the day prior. However, the letter states that: Ford has not issued instructions to stop driving your vehicle…. Had this happened while driving at a faster speed, the incident could have very easily been catastrophic. My concern now is that the dealership is trying to say this is an interior trim concern, and Ford’s customer service could do nothing other than repeat their script that there is no remedy at this time. Their advice lent the consumer to saving receipts for rental and/or repair with faulty parts until the advanced notice becomes an active one. I have no vehicle to drive, I have mild injuries, and we have zero support from Ford. Making matters worse, our dealership is wanting to charge us for inspecting the vehicle and calling it an “interior trim concern”, while listing the seatbelt retractor inspection right after it for free. THESE ARE THE SAME ISSUE.

Filed Sep 3, 2026 · Airbags · AR · crash

I was in a collision and the whole front end was crushed but the airbags did not deploy

Filed Aug 28, 2026 · Airbags, Seat belts · OK

The passenger-side seat-belt retractor pretensioner, which is part of the supplemental restraint/airbag system, malfunctioned. The pretensioner apparently deployed without a collision, and the passenger seat belt became permanently locked and unable to retract or extend. The vehicle and failed component remain available for inspection upon request. My safety and the safety of my passengers were put at risk because the pretensioner activated unexpectedly with a loud explosion-like bang, a burning or chemical smell, and movement of the passenger-side interior panel. The passenger seat belt is now unusable, leaving that seating position without a functional restraint. The unexpected deployment could also have startled the driver and caused a crash, and I am concerned that other restraint components may deploy unexpectedly or fail during an actual collision. The problem was confirmed by an authorized Ford dealership. Before the failure, the airbag warning light illuminated. I took the vehicle to the Ford dealership, where personnel looked it over and scheduled an appointment for August 28, 2026. At that appointment, the dealership performed diagnostic testing and documented code B007F for an open passenger-seat-belt pretensioner circuit. The dealership also confirmed that an open Ford Field Service Action appears in OASIS for this concern but stated that the campaign is currently on hold until Ford releases the repair. The vehicle has been inspected by the Ford dealership but, to my knowledge, has not been inspected by Ford corporate representatives, police, insurance representatives, or another independent service center. The airbag warning light was the warning symptom that appeared before the unintended deployment. After the failure, the passenger seat belt was locked, the airbag light remained illuminated, and the dealership’s diagnostic test confirmed the pretensioner-circuit fault.

Filed Jul 20, 2026 · Airbags, Seat belts · 81,000 miles · TN

The contact owns a 2019 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V099000 (Seat Belts). While driving approximately 45 MPH and approaching an intersection, the air bag warning light illuminated. There was an abnormally loud sound like a gunshot coming from the vehicle, and smoke was inside the vehicle. The front passenger’s seat belt unexpectedly deployed and retracted on the side of the vehicle. The seat belt failed to move and became inoperable. Prior to the failure, the owner's daughter was seated in the front passenger’s seat. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 81,000.

Filed Jul 2, 2026 · Airbags, Seat belts · TX

The airbag warning light illuminated on my 2019 Ford Expedition. My Ford dealer diagnosed the vehicle and confirmed that the condition is related to an active Ford safety recall. The dealer also confirmed that the defect disables the entire Supplemental Restraint System (SRS), meaning the airbags will not deploy in the event of a collision. I was informed that the recall replacement part will not be available until approximately December 2026 and that Ford will not authorize an interim repair or replacement using available parts. As a result, I am expected to continue driving a vehicle with a disabled airbag system for several months despite the known safety defect. The dealer advised that if I choose to have the vehicle diagnosed or repaired before the recall remedy becomes available, I must pay the costs myself and may only be eligible for reimbursement if Ford later authorizes it. This defect significantly increases the risk of serious injury or death because the airbags will not deploy in a crash. I am filing this complaint because a manufacturer should not leave owners without a functioning airbag system for months while waiting for recall parts.

Filed Jun 30, 2026 · Airbags, Seat belts · TX

On XXX, while driving my 2019 Ford Expedition (VIN: [XXX]) on the highway, the front passenger seatbelt retractor pretensioner spontaneously deployed with a loud explosion and smoke. There was no accident, no impact, and no erratic driving. The seatbelt is now completely locked and unusable, and the entire SRS/Airbag system is disabled with a hard fault light on the dash. My vehicle is covered under the newly expanded Safety Recall 26S34 / the federal safety agency Campaign 26V344. I immediately visited an authorized Ford dealership (Covert Ford) seeking an interim repair or a safe loaner vehicle. The dealer refused to help, stated that the parts are unavailable, and handed me an internal printout stating that the FSA program is paused (Recall 24S06 Supplement #1). Ford and the dealership are forcing me to drive an unsafe vehicle with a compromised restraint system and disabled airbags, putting my family at extreme risk because they do not have a remedy or interim solution available. I am requesting immediate federal intervention to hold Ford accountable and compel them to provide a safe rental/loaner vehicle until the final recall remedy parts are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)