The contact owns a 2022 Ford Expedition. The contact received notification of the federal safety agency Campaign Number: 25V455000 (Fuel System, Gasoline); however, the parts for the recall repair were not yet available. The contact called the local dealer and was informed that the manufacturer would mail another notice when parts were available. The contact stated that a year ago, while driving approximately 30 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated during the failure. The contact was able to restart the vehicle. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 59,844.
2022 Ford Expedition fuel system complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
The vehicle stopped running while driving, my wife stopped at a stop sign after vehicle had run ~ 10 minutes. Upon entering the inter-section the vehicle started to run rough, and ultimately stalled and would not restart. She was able to coast into a parking lot entrance within On Top of World subdivision where we live and get off of main road. After multiple AAA attempts to jump start, AAA confirmed the vehicle was unable to be jump started, therefore vehicle was towed to local ford dealership for diagnostics. They tried to jump start multiple times and after 2 days, pushed it into garage. They confirmed fuel pump failure and replaced with current design. We were charged for towing, new battery, and fuel pump system replacement with current design and advised we would have to bring it back in when Ford identified remedy for current recall. No loaner vehicle provided. We are very concerned as if this event had occurred on an interstate, there is a high risk of accident/injury. After repair with existing part designs we are worried about another failure on busy road/interstate.
The contact owns a 2022 Ford Expedition. The contact received notifications of the federal safety agency Campaign Numbers: 25V455000 (FUEL SYSTEM, GASOLINE) and 25V314000 (SERVICE BRAKES, HYDRAULIC); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The contact had not experienced a failure. VIN tool confirms parts not available for the federal safety agency Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE). Parts distribution disconnect for 25V314000 (SERVICE BRAKES, HYDRAULIC).
The contact owns a 2022 Ford Expedition. The contact stated that while her husband was driving at an undisclosed speed and trying to activate the cruise control, the vehicle inadvertently lost motive power. The driver was able to pull over the side of the road, but the vehicle failed to restart. There was no warning light illuminated. The contact stated that roadside assistance arrived, and it was difficult getting the vehicle onto the tow truck. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump module and determined that the battery needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 7,250.
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