The contact owns a 2024 Ford Expedition. The contact stated that while driving at various speeds, the message "Drive Assist Unavailable" was displayed. The contact stated that when the vehicle was turned off and restarted, the system was functional. The contact had taken the vehicle to a local dealer, who checked the 12-Volt battery and found that the battery was operational and there were no other electrical issues. The contact stated that later, while starting the vehicle, the message "Loss of Power Steering Assist" was displayed, and the steering wheel was difficult to turn to the left or the right. The vehicle was turned off and restarted, and regained power steering functionality; however, the failure reoccurred. The contact attempted to reset the electrical system by disconnecting the battery terminals. The contact stated that loss of power steering reoccurred with the loss of the Lane Keep Assist feature. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and checked the wiring harness and coated the terminal connectors with a gel for better connectivity. The vehicle was repaired; however, the failures reoccurred. Additionally, the contact stated that the “Driving Modes” light was illuminated. The contact stated that while attempting to switch modes to Snow or Sport, or another option, the light illuminated with the message that each selected mode was unavailable. The contact stated that the vehicle would be taken back to the dealer for the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 36,000.
2024 Ford Expedition driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Passenger sideview mirror does not open upon unlocking and starting the vehicle. I need to stop (if started driving) turn to park, turn off car, open driver's door to signal car that I have left, lock car using remote, wait few seconds and then unlock to reset car then it usually opens. Issues with mirror began happening a month after purchasing brand new car (5/24), first mirror was "popping or clicking" upon turning outright, mirror had been replaced once, over last year issue has been on going and brought to dealershop " deemed a technological glitch" - no warning lights or messages appear - sometimes my control panel screen will turn black upon starting the car which I now know means to look at my passenger mirror. This last occurred on Friday 7/25/25.
I actually have already sent in an assessment for airbag, but then read the recall on brakes, which at the time, because a new vehicle, I didn’t think possible. Even when pushing on my brakes, my vehicle was not slowing down like it should have, and I had a front end collision. It was hard for me to think this was because of brakes because new, but I do think they need to be examined.
I was in a car accident on June 12, 2025, and my steering wheel airbag did not deploy correctly or function correctly. It was a front in straightforward collision. I did not have warning signs so my brakes could have been an issue because I was paying attention and unable to avoid an accident going under the speed limit. The rear cross traffic. Warning stays on pretty consistently because we live down a dirt road, and every time it rains, it again comes back on. I do not believe I heard the forward collision detection go off either. When I hit the back of a work convoy truck straight on, My steering wheel airbag did not deploy correctly. It did come out it never inflated. It did not protect me. I do not have any broken bones, but I do have a hematoma right beside my under arm, and a great deal of bruising.
We are driving cross country. Three times the adaptive cruise control has accelerated and showed a new speed going as much as from 74 mph to 107 the third time. The second it went 75 to 88. I can’t remember the first but I know we had a sudden acceleration and quickly disengaged as we did all three sessions. Now we are finishing our trip to our summer home in Maryland without engaging because we don’t trust the system.
While using the adaptive cruise control, the speed of the vehicle rapids accelerates. If set to any speed less than 50, the vehicle speeds up to 56mph. If set to any speed greater than 56 but less than 86 mph, the speed of the vehicle accelerates to 86 mph. I have tested this issue over and over. I haven't talked to the dealership yet, but plan to today. Very scary to have the vehicle accelerate for no reason and for no driver input. The acceleration is fairly abrupt. The speed does not decline only speeds up.
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