2002 Ford Explorer Sport body problems

Filed Mar 31, 2017 · Body · 142,000 miles · CA

Rear window exploded overnight while parked in driveway. We live in southern ca and it was a rare cold night with lows in the 30's. Security camera's verified no one or no object damaged the window. It just exploded while parked the glass was strewn across a 3 car driveway.

Filed Mar 7, 2017 · Body · FL

Body mounts have deteriorated , mechanics I have had look at this said , should never happen , is unsafe and they see it all the time on this year and model also have learned that this problem cause windshield to crack when I applied hard breaking.

Filed Feb 8, 2017 · Body · 89,000 miles · CA

Ford explorer cracked read panel

Filed Nov 19, 2016 · Body · 77,816 miles · CA

I noticed the rear window lift gate was slightly ajar, so I closed it, and suddenly the hinge bracket on the right side, connecting the window at the roof, popped loose, extending the window lift support, making it now impossible to close the back lift gate glass. I checked into the issue, and found a recall, campaign # 04v442000. This hinge has never been replaced. I want to have this fixed under recall.

Filed Feb 1, 2015 · Body, Visibility · 116,677 miles · NY

This is the second time this has happened. My rear tailgate window exploded. The car had been on for about ten minutes, warming up. I loaded my items into the car through the tailgate window. When I was done, I closed the window. Before it was even closed, the window exploded into thousands of pieces. There was glass all over. The window was recently replaced at the ford dealership.

Filed Nov 4, 2014 · Body · 215,260 miles · NC

Tl* the contact owns a 2002 ford explorer sport. The contact stated that the rear glass hinges were not attached to the tailgate properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 215,260.

Filed Jul 27, 2014 · Body, Locks · 69,464 miles · GA

Rear door glass hatch hinges came off.this was my wifes vehicle driven very little until she passed away 2009.then it was driven even less. Back hatch glass was never used as far as I know. She always used the metal door. I drove it to grocery store,put groceries in back using large door. When I got home I just grabbed glass hatch handle by mistake,it came off in my hand.both hinges were broken. I don't know for how long,the latch was all that kept it in place.when the latch opened it exploded outward ,resulting in badly damaged paint and both rear defroster wires to be torn off glass.luckily it was me and not my wife,could have been a lot worse.lift cylinders were so strong I could not put it back in place,had to yell for neighbors for help!had it repaired local ford dealer.told me about recall for models except sport.no recall for it.$150.50(not including paint) for repairs & 10 days @ dealer.it now has 71,800 miles glass hatch never used,it has broken drivers side hinge again.07/28/2014.have not contacted dealer again as of this time. But I plan to express my concerns for such inadequate replacement parts. Any help would be appreciated.this vehicle was purchased new, never abused and well maintained.

Filed Jul 23, 2014 · Body · 77,000 miles · IL

While opening my rear hatch window to load groceries I noticed the top right hinge had detached from the car, leaving the glass hatch hanging by a single hinge. When I got home I googled the problem and discovered recall #04s20 and mentioned it to my dealer when I took my car in for servicing. They said my car was not included, so I called ford and they agreed. Even though the recall specifies "all ford explorer models" they say mine is the 2-door "sport" edition and so isn't included even though the hatch is identical (I've owned both). This is an expensive repair and this is the 2nd time I've had this problem (the other hinge broke 2 years ago). I'd appreciate it if you could determine if the 2-door models are sufficiently different that they can be exempted from this recall, and if they should be included tell me how to proceed. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 2, 2013 · Body, Visibility · 120,000 miles · LA · 1 injury

The ford explorer sport has a rear hatch that includes a glass section that has the ability to be opened to load items into the trunk area of the vehicle. Three separate times the rear windshield has blown out as it has been opened / closed. The rear windshield is made of tempered glass and when it breaks it explodes into the person operating the window. There has not been any injuries besides a few small cuts, but having glass explode into a person is dangerous. After the first failure the glass was simply replaced. The first failure occurred as the rear glass was opened. After the second failure, the car was brought to a ford dealership to fix the issue. The second failure occurred as the glass was closed. The third failure occurred 12/1/2013, it has yet to be fixed. This most recent failure occurred as the glass was closed.

Filed Nov 6, 2013 · Body, Visibility · 89,100 miles · NC

When I open the back glass window, one hinge broke off. I try to set the window, the other hinge broke. I have to tie a rope to keep the glass from falling off. *tr I find on line there is a recall for 2002 - 2003 ford explorer liftgate glass hinge and strut brackets, the federal safety agency campaign id number: 04v442000. When I contacted ford dealer and ford company, they say my vehicle VIN is not covered by the recall. If other ford expolorers are covered, why my VIN is not covered? Is it because there are fewer ford explorer sport built, and less people complain about the problem? I think the recall should expand to cover all explorer build in 2002 - 2003.