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Ford Explorer Sport door locks problems

38 of the 733 owner complaints about the Ford Explorer Sport describe doors won't lock, open or latch, most of them for the 1998 model year.

owner complaints
38
worst model year
1998
typical mileage
86,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

Often reported together

Wipers 1

What owners say

Filed Jul 4, 2016 · 130,000 miles · NC

Passenger side door handle broke only opens from inside. Passenger rear door only opens from outside. Drivers side rear only opens from outside. 3 out of 4 doors do not work properly. This is a safety issue. I have small children who are in rear car seats and can't get them out if emergency!!! This should be recall with this many complaints on same model and because it poses safety issue

Filed Oct 15, 2014 · Body · CA

Doors will not open have to climb out of car window on growing problem first passenger side know driver side a lot of embarrassing moments trying to get out of car at work.

Filed Feb 2, 2013 · Electrical · 130,000 miles · KY

The ford explorer sport has serious electrical problems. *rear brake light would not turn off and caused my battery to drain. Took it to the shop and they stated this is a known problem with ford explorers, that the brake light switch that the car has is defective. The mechanic actually stated that they stopped making that kind of brake light switch, so they had to order a new kind of brake light switch. Because the mechanic's statement, this informed me that ford is aware of the brake light switch that came with the car is defective. *door ajar light sometimes comes on for no reason when all doors are fully closed, and then turns off on it's own after a couple days. I called ford and they stated this sometimes happens and I needed to grease the door latched and clean the rubber lining on the doors. I did all this and it still happens sometimes. I've seen complains about this online too. This is dangerous because now when the door ajar light comes on people may ignore thinking it's the regular glitch, when it could possibly be an open door one day. *power door and power window motor constantly goes out each year. I have had this repaired three times now. This is also dangerous because in an emergency passengers can't exit a window if needed.

Filed Sep 25, 2012 · Body, Locks · WA

2001 ford explorer sport - overall good condition - complaint involves failure of both door power locks/handle mechanisms. Drivers door totally failed and repairs made at auto shop, but mechanism quickly failed again. Expensive repair. - passenger door lock also malfunctioning mildly but still operable for the time being. Appears ready to fail however since this was same prior symptom of the opposite door. No information located on recall from ford previously for this problem.

Filed Mar 1, 2012 · Electrical, Locks · GA

Drivers side door lock wont unlock with key or with handle, cant unlock door with pull knob either,it's a death trap if u need to escape in the event of fire or accident, this needs to be addressed by ford asap!!!

Filed Jun 5, 2009 · Locks · SC

The locks and door latch on my 2001 ford explorer sport obviously do not work! The first problem is that while I'm driving, the driver's side door will fly open if I hit a bump, drive over railroad tracks or turn too hard. My door has opened on the interstate, in on-coming traffic, and has almost hit other cars or objects. Any time I close the passenger or rear doors, the driver door will pop open. The second problem is that the locks don't keep the doors secured. My door will still fly open even if the lock is down. This past monday, I left my car locked (or atleast it appeared to be locked) in front of my house and within 30 minutes someone had broken in and stolen everything. He apparently just lifted the door handle because there was no sign of forced entry. He stole my cd player, checkbooks, insurance & registration cards, cash, and everything else he could carry. The locks and doors on my car have been an incredible inconvenience and safety problem for me for almost 3 years. The estimates that have been offered are too expensive for me to afford as I am a recent college graduate.

Filed Jan 27, 2009 · Locks · 122,700 miles · TN

In 2007, my 1998 ford explorer driver door lock stopped working. It really didn't bother me all that much until one day by accident the door locked and would not come open. I had to push with all my force and pull up on the interior door handle at the same time. Finally it came open but the door handle broke. Now it was to the point of disgust. Didn't have the money to fix it so we waited until we did. In 2008, I took my explorer to the local dealership. I was quoted $197 for everything, installation, parts, and labor. But when I came to pay the bill I was informed it was going to be about $100 if not more when completed. So my aunts boyfriend, who does auto body work, fixed it. It was working fine, we still had to jiggle to lock from the outside to get the locks to unlock. And then about a week ago, I was getting out and the door handle broke again. This time the handle is stuck. I now have to roll down the window and open the door from the outside or crawl across the passenger side. Which we have had to do that in the past and it is embarrassing. So now I've e-mailed ford about my complaint and that is where I was informed you done the recalls. I really learned that there is alot of people with this same complaint, www.carcomplaint.com. I really hope you can help resolve this matter. What should I do next? I guess just be out $200 more when I have to go back to the dealership....hope you can help. Thank you for your time.

Filed Jan 15, 2009 · Locks · AL

1998 ford explorer driver side door lock won't open. It won't open if you use the key, remote, or manually try to pull up on it while inside. However, the other doors and tailgate unlock ok. I am forced to enter the car on the passenger side and climb over a console in the middle to get into driver seat. I believe this is a serious safety issue as there is no way to get in or out of the car on the driver side. I am 76 years old and this is extremely difficult to get in over the console on passenger side. There are numerous complaints on internet for this exact problem.

Filed Jul 6, 2008 · Locks · 101,000 miles · MA

There were no events leading up to this failure I was driving to go see a movie. The door lock on the drivers side stopped working (even with a key it will not unlock). No parts have been replaced on this door except for the door itself over 7 years ago.

Filed May 20, 2008 · Locks · 70,300 miles · GA

Tl*the contact owns a 1998 ford explorer sport. The driver side door locks malfunctioned. As a result, the contact cannot open the driver side door. The fuse relay of the vehicle is located in the driver side door, which prevents the contact from changing any of the fuses. Prior to the failure, he experienced issues with manually unlocking the doors with the vehicle key. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 70,300.

Related recalls

No recalls on record for this model year.

Questions about the Ford Explorer Sport door locks

Which Ford Explorer Sport years have doors won't lock, open or latch problems?

The model years with the most reports are 1998 (26 complaints), 1999 (5 complaints) and 2001 (4 complaints).

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