The consumer requested reimbursement for the two sway bars that were replaced prior to recall notice 00v‑402. Nlm
1995 Ford Explorer transmission complaints
Page 3 of 5: complaints 41 to 70 of 119, newest first, as owners wrote them.
Had to totally rebuild the transmission, something that should have to be done on such a low mileage car.
Transmission problems since vehcile was purchased. This was second transmission, and it was a rebuilt transmission. Contacted dealer.
No summary listed for above vehicle.
On tuesday january 16, 2001, the o/d off light started flashing while my wife was driving to work. I checked the owners manual for this status and it stated to have the vehicle serviced. I scheduled an appointment with columbiana ford for thursday january 18, 2001. I test drove the vehicle to see if anything felt wrong and all I could determine was the automatic shifting into overdrive was not working. On thursday january 18, 2001, I was shocked by the phone call from the ford dealer. They informed me that while the vehicle was in overdrive a part had broken. During this breakage, they stated that 3rd gear was damaged. The final shock occurred when they stated the repair estimate was $2313.00 for a new transmission. The final bill was for $2484.00. When I inquired about repairing or rebuilding the transmission they stated that it would cost the same as the new one. I called other transmission service companies and they verified the same conclusion as the ford dealer. This vehicle only has 67,000 miles on it and the transmission needed replaced.
It should be noted that freedom ford is the dealership that provided a $2,772.85 estimate to rebuild the transmission again. We purchased the vehicle from colorado springs jeep/eagle inc. The transmission has failed twice. The first time at 55706 miles, rebuilt at a cost of $2,628.92. Now it has failed a second time with an additional 51644 miles on the odometer. This vehicle has been used mostly for highway driving, as I commute a 101 miles each day. It has not been used to tow and has only been used in 4-wheel drive during snow storms. The upkeep and maintenance on the vehicle has never been neglected and there is no reason that the transmission should have failed unless there is a manufacturer defect. I have contacted ford and was told there was nothing they could do to compensate me for the repair costs. I did brief research on the internet and found that this is a problem experienced by many ford explorer owners. There is information that indicates that ford is aware that the transmissions used in these vehicles have design defects, are poor quality and that they have a high failure rate. However, ford has done nothing to compensate their customers. I intend to pursue this situation and I would appreciate any information, assistance or investigative research your organization can provide. Thank you for protecting us.
Replaced 2nd transmission in october 1998, and 3rd in february 2001. Consumer felt transmissions were defective.
Ford supposely replaced our transmission in jan. 1999 due to a defect they could not explain, I paid $550.00, the dealer supposely paid $550.00 and ford was warrantying the remainder. The check engine light came on the vehicle 18 dec, 2000 . I told them that the vehicle was not shifting out correctly. So not to damage the vehicle I had it towed to our ford service department. Ford installed an ait sensor at a cost of $293.78. The vehicle was ready to pick up on the 19 dec, 2000. Due to the weather we did not drive the vehicle for several days, then after about 15 miles the o/d off indicator started flashing. I again called ford. I was told that we could drive the vehicle to the dealership. I talked with fred sizemore, service manager several times about the status of the vehicle. He told me that ford was bringing in a special computer to see if they could find the problem. Finally on dec. 29 fred told me that the transmission again was out and that he was talking with ford about the problem. On tuesday, 2 january fred called to tell me that ford would not stand behind the new transmission. The person that fred spoke with said "there comes a time when the consumer has to take responsibility for the vehicle". I spoke with lovia at ford costomer assistance this morning. She advised me that ford had a 1 year/12,000 mile warranty on parts and we had exceeded that. I told her that this was "supposely" a new transmission and that it should have the same warranty as a new transmission. All service on this vehicle has been done at the dealer and we had the records to show that we had paid for the servicing. We can show the amount of money we have spent on this vehicle in maintenance. Ford knew when they supposely put in this new transmission that we would again have problems and will not stand behind defective equipment.
O/d off light flashed on and off for months. Ford would not admit a problem till it was out of warranty. Rpm's would go up dramatically for a few seconds while going down the road. Abs sensor went bad causing unexpected and longer stopping distances at less than 20 MPH. Thje ABS brakes would kick inon dry pavement at slow speeds when turning and braking at the same time. Almost caused a couple crashes.
O/d light flashing / transmission shifts hard into first gear when slowing down to a stop. Transmission always serviced according to owners manual.
As a past and present owner of ford vehicles, I wish to express my sincere dissatisfaction with the recent lack of support the ford motor company and its dealerships provide to insure the integrity of ford vehicle safety systems. I am writing with respect to a recent repair that was performed on the airbag system of my 1995 ford explorer. When the odometer read approximately 56,000 miles, the dashboard airbag indicator lamp began to illuminate. After taking it to dick ruhl ford at 7250 sawmill road in columbus, ohio for repair, I was informed that the cost of the repair ($425.45) would not be covered due to excessive mileage. In addition, two separate visits to the dealership were required to complete the repair since the source of the problem was not properly diagnosed initially.
Check engine light comes on intermittently since approximately 30,000 miles. No cause could be determined by several ford dealerships. At 109,000 miles o/d light began flashing. Dealer diagnosed transmission failure and recommended replacement ($2558). 5,000 miles later same symptoms appeared (o/d light flashing). Dealer diagnosed transmission and PCM failure - replaced transmission under warranty and replaced PCM ($264). 5,000 miles after that same symptoms presented themselves (o/d light flashing). Dealer diagnosed transmission failure and PCM failure - both replaced under warranty. Check engine light continues to present itself intermittently (typically on long drives). Summary: 3 transmissions and 2 pcms failed within 12,000 miles.
The five lug bolts holding the rotor to the axle broke off detaching the whole right rear wheel from the vehicle.
Overdrive light will start to blink, and almost immediately vehicle will not shift properly, it will keep slipping out of gear, eventually resulting in failure of transmission. Transmission has been replaced twice with the same light duty design transmission, but defect keeps occurring. *ak
Transmission gets stuck between first and second gear after driving for a distance. Dealer has been contacted.
Consumer had a rebuilt transmission installed . But encountered the same problem as existed before. There was a humming noise, overdrive light stayed on .
Transmission slipped in and out of overdrive while driving. Would have no warning. This caused vehicle to jerk. Problem was not intermittent. Took vehicle to dealership & was informed by mechanic that transmission needed to be replaced.
A known transmission solenoid problem due to exhaust pipe temperature
Transmission would slip in & out of overdrive while driving. Would jerk when this happened. Vehicle was controllable, speed was not a factor. Not an intermittent problem. Took vehicle to dealership & was informed that a new transmission was required.
While driving on highway transmission quit working. Vehicle would not move forward or reverse. Manufacturer has been contacted.
No summary listed for above vehicle.
O/d off light flashing. Dealer states transmission needs to be rebuilt. Vehicle has had regular transmission maintenance, and has mostly highway mileage. Vehicle not used for towing or plowing. Failure seems unusual considering maintenance & use. Family member also had transmission failure on 95 explorer at early stage (62,000).
While driving on the highway at the speed limit transmission started to fall. Consumer could only get up to 35 MPH. This could have caused a serious accident. Consumer was forced to get on the side of the shoulder. Then, vehicle would not go into drive or reverse, had to be towed. *ak
Transmission caught on fire. Consumer stated that when the car is in drive it goes into neutral and engine revs.
As I drive the explorer on the highway or at any speeds for longer periods of time(200+ miles), engine check light comes on, and the horsepower is affected. Gas mileage decreases to about 8 mpg, and this lasts for as long as the vehicle is driven. I have had the transmission replaced, and I have changed the spark plugs, the spark plug wires, the mass air-flow sensor, the fuel filters and the alternator. The problem is still occurring though. I would like to get the problem fixed so as to feel safe in this vehicle.
Vehicle taken in for routine transmission oil change; mechanic noticed broken pieces of transmission positraction friction plate. Informed owner bearings needed to be replaced. Took vehicle to transmission shop & informed transmission was missing washers & it was poorly machined, the friction plate.
Dealer was notified and they said it was a problem but had to do more research on the problem
This is my 3rd transmission. My 1994 explorer had an ireprepairable transmission, so I had to upgrade at my cost to the 1995. In my 1995 I am now faced with replacing my 2nd transmission. So far I have been told the ford factory rep does not talk to the public. For each incident I have at least 2 weeks of "down time" while waiting to have the vehicle repaired. The transmission tech at town & country ford here in charlotte, nc indicates he sees this problem often with the explorers, yet no official recognition from ford. I feel powerless, and at the total mercy of ford. My bmw had 388,000 when I sold it and it never had transmission problems. My vehicle has been properly serviced, yet the ford warranty seems to speak for itself...inadequate. This is apparently due to an inferior, faulty product. Ford needs to do a better job backing up their products, and needs to do a significantly better job responding to a consumer with habitual major problems such as this transmission. How does ford expect to foster repeat business if the message they clearly send is the factory rep is not available to john q public. What the heck is their job description? I know the factory reps from the competing mfg'ers do field questions and issues from the public. I intend to leave ford if this is the best they can do and go to gmc, or a foreign mfg unless I can get some acknowledgement and relief!!!
Called ford customer service for good will repair cost no help
I have a 1995 explorer that has had a major problem with the automatic transmission with only 42000 miles it was taken to the dealer and was told that it needed a rebuld.. But to my dismay to find out that it had premature wear on the torque converter and on the servo piston.. I know that this is an on going problem with ford explorer transmissions, I hope that something will be done about it cause as a consumer it is very frustrating knowing that many people have put in 3 or 4 transmissions before 100,000 miles.. Please help.. Thank you for your time
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