I bought 4 new dueler alenzas from tires plus on apalachaee parkway on or about 11-2-2006 which are obviously defective, substandard and/or recalled tires, and they will not replace them or swap out for a better tire. Four (4) other bridgestone dealers in tallahassee also will not honor the manufacturer's warranty: sears-0% trade-in value, discount tires-35% trade in value, tires plus on capital circle-obviously were defective; firestone on apalachee parkway-obviously are defective. The ford/chevy dealerships will not give me a dime on a trade-in, 1997 ford explorer. The tires have bulged at the bottom after 1 week, it feels like I am driving on mush, my ford shimmies and rolls to the left if I get over 50 MPH. I have returned to tires plus almost every time I drove my explorer after getting the new duelers since 11-2-06, and on 1-29-07 tires plus finally replaced the left rear tire at no cost to me ($163 value), which was obviously defective when it was put on. Bridgestone dueler h/l alenzas p225170r15 100t, dot quality grade 044-090, eh-3jr-bl-5l7, sku #92971-15416-5. I reported tires plus's failure to honor the manufacturer's warranty to the tallahassee police department in jan 2007, to which the intake officer replied "that is a civil issue". These tires are so unsafe to drive on that all mechanics and dealers can take one look at them and know it, yet all that I have contacted deliberately ignore my complaints. I have photos. *nm updated 02/15/07.
1997 Ford Explorer tires complaints
Page 2 of 23: complaints 11 to 40 of 668, newest first, as owners wrote them.
Dt*: the contact stated the spare tire fell out of the mount while driving along the road at 20 MPH. The cable failed next to the tire. The spare had not been used since the purchase of the vehicle. The contact has the affected parts. The service dealer and the manufacturer were not alerted.
Consumer received a recall on bridgestone firestone tires. Consumer has a tire blowout prior to receiving this recall. *ts the consumer feels he should have been alerted about the faulty tires long before now.
Consumer complaint concerning the firestone wilderness tire. *ts the consumer was denied reimbursement for the spare tire because the tire was not replaced by an authorized dealership.
Dt*: the contact stated the left rear tire blew out while the vehicle was parked in a driveway. The sidewall dryrotted according to the tire dealer. The tires had about 50000 miles of use on them before the blowout. The tires were recommended at 50 psi and were regularly checked for air pressure. The tires had been regularly rotated. The contact stated there was no vibration while driving however a bulge was noticed on it minutes before it popped. The tire was a michelin, size lt23575r15.
Tire tread came off of a michelin ltx m/s p235/75r15, left rear on a 1997 ford explorer, causing vehicle to loss control on interstate, coming to rest in the travel lanes and was struck head on by a tractor trailer.
1997 ford explorer rear wheel bounced and tire tread came off. *ts
Spare tire is stored underneath rear of car secured by a winch and cable which rusted and broke, dropping spare tire to ground, creating a high speed hazard for traffic following me.
While driving at 60 MPH consumer heard a loud explosion and the vehicle veered to the left. Vehicle ended up in a gully facing oncoming traffic. Consumer examined the vehicle and found that the tread peeled completely off of the right rear tire.
Pathfinder luxury SUV p235/75r15 105s tires purchased in 6/03. Three of four tires have failed. The first failed in 8/03 while driving 70mph. The second was found defective during tire rotation in 12/03. The third failed on 3/12/04 while driving 70mph. No apparent road hazard. Outer sidewall was completely split below the tire shoulder.
Consumer stated while driving on the freeway, at 55-60 MPH a tire fell off. Consumer saw the tire roll down the freeway. Consumer was able to make it to the side of the road without incident, called aaa, and had tire replaced.
Vehicle had a tire burst which resulted in an accident. *la the consumer was hospitalized for awhile and was on life support for a several days. She didn't receive compensation for medical bills, extended therapy nor for the replacement of a tire.
Replacement tires p23575r15 105s are wearing unevenly, there's vibration for about 20 miles, depending on how fast vehicle is going. Front tires are wearing on the inside.*ak the dealer who replaced the tires under the firestone recall indicated that the goodyear tires needed to be replaced because they could not be balanced. The consumer indicated that he never experienced any problem with the firestone tire and only had them replaced because they were under recall. The consumer requested that goodyear replace the faulty tire at no cost to him.
While driving at a low speed in the driveway spare tire detached from vehicle. Driver found the cable that was holding the tire, it looked shredded.
Right rear wheel detached from 1997 eddie bauer explorer on freeway near rawlins wyoming on 7-3-03 the rate of speed was approx. 70 MPH the rear tires were replaced about 4000 miles prior to the incident. I witnessed the installer torque the lugnuts to specs.
Consumer states that vehicle was involved in a head on collision and all four tires were blown. Vehicle was totaled. Please provide additional information. Ts
Consumer has 4 firestone wilderness at size r25570r16 (dot # w2101fx067) tires leaking air. These tires were involved in recall campaign 01t006000. Ford refunded two tires as part of refund promotion. However, consumer is seeking reimbursement from firestone for the 2 remaining tires.
While traveling about 70mph on highway heard a loud noise , left rear tire tread separated, and consumer lost control of vehicle and went into an enbankment hittoing a tree.
Michelin, 17, tire information is not available. While driving side front and rear tires tread separated. Vehicle almost flipped over. Please provide any further information.
I had the vehicle for 3 years and the tire thread came apart alot. Me and my children were in the explorer and almost got killed on several times. I reported the incident to ford's 800 number as a complaint. I told the lady on the phone that this car was very dangerous and that I was going to return it to my finance company. I was very freighten and upset because me and my 3 children could have died.the car went out of control several times because of the tires.the tires were constantly threading.in early 2000 I returned the explorer because I feared for me and my family safety. Nlm (tiresize: p22570r15s)
Last day of recall..... According to newspaper..... Unable to find dealer who can replace. No safety defect mentioned. *ak (tiresize: p23575r15)
I checked air pressure on all 4 tires at 4pm that afternoon before getting on freeway to be sure they were at the manufacture's spec. Stamped on each tire. The tire tread detached from the tire itself which still held air and remained on the rim. Firestone denies tire defect. Nlm (dot number: w2uuipo396 tiresize: p225/70r15)
The consumer never received recall notice regarding faulty firestone tires but by researching found out that the tires on the vehicle were subject to the recall, one tire was replaced by the dealer because it looked suspicious, the consumer had the tires replaced at an outside tire dealer, when the claim was submitted for reimbursement it was denied because the tires were purchased and installed one day after the non, 15th deadline (firestone wilderness at tires). Nlm
Upon purchase of vehicle, there were firestone wilderness at tires (no other specific tire information mentioned) that were original equipment on vehicle, consumer replaced with 4 new tires, however, after replacement, firestone wilderness at tires were recalled, conumer submitted refund form, but was denied reimbursement.
Three tire failed, tires leak on side wall next to tread
In contacting firestone to receive a rebate form for reimbursement of the replacement of the wilderness tire that blow out for me, the firsestone 800 number and the local firestone dealer does not have and will not provide a copy of the reimbursement form. It nice that there is a recall for the 16 inch tires, but a customer cannot receive the form from either the manifacturer or their corporate retail outlet.*ak (tiresize: 16)
Three firestone wilderness ht tire failures. Consumer was traveling 70 MPH on dry road conditons when front drivers side tire went flat without warning. Second tire failure was on front passengers side. Dealer has been contacted. *ak consumer stated he is unable to get any assistance from firestone or dealer, consumer has now replaced all 4 tires.
When a michelin dealer recently replaced the four 16 inch 255 firestone tires, he commented that the spare is a firestone 15 inch 225 tire. Is it safe to mix thes sizes? The 16 inch tires were original equiupment on the car -- not purchased as an option. Ford has not responded to my inquiry.
The tread of the left rear tire separated causing the vehicle to veer off the roadway, the driver overcorrected to return to the road which caused the vehicle to rotate clockwise, upon the vehicle sliding the left rear tire became deflated and the wheel began to gouge into the roadway causing the vehicle to overturn several times, the driver sustained contusions and abrasions to his arms and upper torso area, the left rear occupant was ejected from the vehicle ans sustained contusions and abrasions to his head, neck, arms and legs, the other three occupants sustained fatal injuries(attorney for clients, florida highway patrol investigation, firestone, no other tire info given)
Consumer replaced all the firestone wilderness at tires, due to cracks around the tread in dec 2000, however in may 2001 the original tires were recalled and consumer is now seeking reimbursement, but is getting the run around from the dealer.
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