The firestone atx p 235/75r15 1053 m/s tires on the vehicle experienced tread separation and one blowout, the tires are not included in the recall, consumer is having difficulty getting reimbursement for the defective tires and is being denied service by the dealership. (attorney for consumer)
1998 Ford Explorer tires complaints
Page 10 of 24: complaints 251 to 280 of 696, newest first, as owners wrote them.
The right front tire developed cracking all around the circumference of the tire at the treadline. I removed the tire and installed the spare. Firestone dealer told me the tire is unsafe but ats from wilson plant are not recalled.( dot number: w2h1 tire size: p235/75r15 )
Tire tread seperation cracks were tread joins side wall( dot number: vnhi tire size: p235/75r15 )
I am a certified master a.s.e. Automotive college instructor. I know how to properly inflate and rotate my tires. One of the tires on my ford explorer began to give me trouble when I tried to balance it. No matter how I tried, it would not ride smoothe after I balanced it . I finally gave up and placed it on the rear of the vehicle and did not rotate it in the normal rotation pattern for about a year. On sept . 1st , your consumer advisory made me think about my familys safety and I decided to replace all of my firestones with another brand of tire. This is my decision. I have watched the tire hearings on t.v. And have received the "alls o.k. With your tires" letter from ford. But, its my life that rides on my tires. If you would care to inspect my tires I will be glad to surrender them to your agency in order that you can see for yourself a defective firestone p255/70r16 wilderness tire. Thank you for listening to me.( dot number: w2 tire size: p255/70r16 )
All 4 tires are cracked at the tread base, no failures have occurred, but appear to be immenent in time. These tires are not part of the recall but should be.*ak( dot number: vnhl1py387 tire size: p235/75r15 )
Firestone at tires p235/75r15 were experiencing tread separation.
Original equipment on a 1998, explorer, p235/75r15 size, dot# w2hl. Tread on two tires have started to crack between the sidewall and the tread.*ak the dealer told the customer the tires were not part of the recall.
Pe-00-039 or pe-00-020; firestone wilderness at, original equipment on vehicle, tire size p23575r15, tires had 36 thousand miles on them, dot number not available. When driving at 50-55 MPH and attemtping to change lanes to pass another vehicle ,consumer suddenly lost control, vehicle flipped,and rolled three times, causing injuries to driver occupant. Vehicle was totaled. Please provide any further details.
On 6/18/2000 our 1998 ford explorer with firestone blow-out or a tread problewilderness at tires went out of control after making a sharp steering maneuver to avoid another car. Our vehicle subsequently rolled over (we were told) six times. We do not believe there was a tire m, but what we suspect happened is debeading of the tires. We have read your 130 page report from july 1999 entitled "an experimental examination of selected maneuvers that may induce on-road untripped, light vehicle rollovers - phase ii of the federal safety agency's 1997-1998 vehicle rollover research program". We are concerned that with the amount of emphasis currently being placed on the blow-out/tread problem, that this other problem of tire debeading is being ignored. We have pictures of our vehicle from after the accident that show the tires separated from the rims (debeaded). We would be eager to discuss our rollover accident further in an attempt to help prevent further horrible accidents of this nature. If you have any further information that will help us understand the nature of our accident , we would be very appreciative. We are not sure at this point if we have enough information to proceed legally against either the vehicle or tire manufacturer.( dot number: tire size: 15in )
Tread separation & cracking at 2 years & 20,000 miles.. Possible recall item ?( dot number: w2cu1px tire size: p255/70/16 )
The 2 front tires on my ford explorer had steel cord showing through them at 38,00 miles I took the car to big o to have the tires replaced the informed me that the tires did not match the dot code that firestone is recalling but the new tires could not be put on the car without having the wheel barrings repacked. I don't know if ford has had problems with the front wheel assemby on the explorers or if the firestone tires are to blame but I would appreciate any information you can give me. I am afraid of the car now and I am out $547.00 on a car that I still consider to be new for these problems.( dot number: w2hl tire size: p235/75r15 )
I own four wilderness tires w ith the vd mark, the recalled tires; the tire shredded and I had to bring the vehicle to a stop which resulted in riding on the right front tire rim. The rim became jagged and it cost $175 to get it smoothed out. I am requesting a replacement of rim in addition to replacement of all tires on the explorer. I am also requesting a refund of $175 for having the rim repaired.( dot number: vd tire size: p235/75r15 )
Dealer charged consumr for recall (oot-005) replacement of the firestone tires, consumer was under the impression that the tire exchange was to be at firestones expense thus consumer request a refund. Nlm
Consumers firestone tires were included in recall 00t-005, consumer was put on 2 different firestone dealers waiting list to wait for tires to arrive, consumer decided to get five new tires from a competitive tire maker and is requesting reimbursement but firestone stated consumer must bring in old tires to be reimbursed. Nlm
Firestone wilderness tire were included in recall notice 00t-005, dealer had no tires in stock to replace consumer tires and was placed on a waiting list.
Consumer is not satisfied with the recall repair (oot-oo5) for the firestone tire defect, consumer was charged for additional charges for rotation, consumer believes this should be included in the recall repair, consumer requesting reimbursement.
Firestone wilderness at tires experienced cracking around the tread and sidewalls, consumer wants reimbursement.
Pe00-020, original equipment on 1998, ford, explorer with 32000 miles, p25570r16, dot wd, consumer went to tire shop to get tires rotated and balanced. When tire technician took off tires he noticed the beginning of tread separation , and stress fractures. Told consumer to have them replaced.
All 5 tires including the spare have an hairline crack on the side wall approx. 1'' down from the tread surface( dot number: viihl tire size: p235/75r15 )
On monday 8/21/00 while having scheduled maintenance performed on my '98 ford explorer, I was informed that the tires on my explorer were tires that had been recalled by firestone(p235/75r15 firestone wilderness at with a dot code of vdhlipy368). Hester trucking, inc & tire service(hesters tire co.) the business performing the service offered a selection of tires. I called 1‑800‑465‑1904 and spoke with firestone representatives, jason miller and david alvalbalos. They informed me that I could have the firestone tires replaced with any brand that I selected and firestone would reimburse me up to $100 per tire. We had a set of michelins installed. Reynold hester (manager at hester's tire service 910‑863‑3149) did not have the forms needed to request a refund from firestone. I was told that the forms would be available on tuesday 8/22. I returned to the hester's tire co. Tuesday evening to find that no forms were available. I contacted the tire wholesaler that does business with hester's tire(1‑800‑237‑7479, zee westbrook and jeff), they informed me that a shipment of recalled firestone tires had been shipped to them from hester's tires and that the tires that I had replaced were probably in that shipment. I contacted the ford dealership where I purchased the explorer, (lafayette ford, service manager paula) she informed me that they did not have forms and that I should contact a firestone dealer. I contacted firestone dealers in fayetteville nc,lumberton nc .(blacks tire service) and in tar heel nc (allens tire service) and was informed that I should contact a ford dealer.
Took seat belt to be repaired 3 or 4 times and ended up being ordered and wrecked before getting it replaced. Tire on right rear shredded and front right and left rear blewout. It was a rollover accident front to rear and side rollover and airbags didn't come out. My 5 1/2 year old daughter was thrown and killed in the wreck.( dot number: )
All 4 of the vehicles firestone tires had cracks, consumer had all four tires replaced. Nlm
Consumer believes a lesser quality tire was put on in replacement of the firestone wilderness tires, consumr was also charged for alignment of all the tires which he believes should have been included in the recall. Nlm
Customer states the vehicle pulls to the right, it was discoverd that the firestone tires were defective and subsequently replaced, however the replacement tires that are now on the vehicle are on the recall list.
Pe00 020; took vehicle to an individual tire place for balacing and rotation of tires. Mechanic told him that rear driver's side tire has cracking all around the sidewalls. Firestone, wilderness #at, p23575r15 #dot w-2. There were no injuries.
Original equipment on a 1998, explorer, p235/75r15 size, dot#: vnhl. Tread on all four firestone wilderness at tires have started to separate along the sidewall.*ak
Firestone wilderness at tires p235/75r15 dot w2hl experienced 1 tread separation on the right rear tire and left rear tire experienced a split of tread in the center of the tire.
Original equipment on a ford, explorer, 1998, p23575r15 while driving down the highway, rear passenger's side tire delaminated. Took to firestone, and they noticed all 4 tires were cracking, so they replaced them.*ak
Pe-00020; original equipment on a 1998, ford, explorer, 26,000 miles, tire size 235/75r15, dot vnhl 427. Left front tire has a visible bubble under the tread. *ak upon examination by a dealer , one of the four tires appeared to have signs of tread separation.
The right front tire blew out while driving on an interstate in nj. I lost control of the vehicle, and side-swiped a road sign. The vehicle had over $6300 in repairs. Please feel free to contact me for more information.*ak( dot number: vdhl tire size: p235/75r15 )
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