All 4 tires developed cracks in every other cleat where the tread joins the tire casing and along the beads. There was no tread separation but I felt it was imminent. Portsmouth ford did not want to inspect the tires untill I insisted. They then told me I would have to wait for the next available appointment which was 2 weeks away.I finally called the national ford customer service number.they would not even talk to me about the defective tires untill I verbally forced a customer service agent to take a formal complaint. The people at the firestone national 800 number would not give me any information about warrrantee replacement. I had to locate a firestone tire service center in manchester, nh. Firestone offered to replace the tires allowing 50% tread wear. The problem is they could not provide replacement tires for 5-6 months. To sum this up, I purchased 4 tires of another brand today. I have the lot number of the defective tires: vncu1tx048 (all 4 the same lot) I took digital pictures of the defects and have my receipts.( dot number: not known tire size: 255/70r16 )
1998 Ford Explorer tires complaints
Page 16 of 24: complaints 431 to 460 of 696, newest first, as owners wrote them.
One tire failed while driving; the dealer inspected and determined remaining tires where also defective.( dot number: vdhl tire size: p235/75r15 )
The vehicle has experienced multiple failures of the recall component (00t-005) which have resulted in blowouts prior to notification, consumer is requesting reimbursement.
For your information. My daughter, sharon marie bell, 19, died on october 25, 1999 at university of texas medical branch as a result of injuries sustained from an automibile accident on october 17, 1999. According to the galveston police report, in galveston texas, sharon's 1998 ford explorer slid off the road as the back right tire rapidly deflated. As a result, the vehicle then flipped and rolled several times. Sharon was trapped in the vehicle and was revived by emergency personel after no pulse or respiration were observed. She was rushed to the hospital where she remained in a coma until life support was taken off. Sharon was a sophmore marine biology major at texas a&m university at galveston, texas. I would like to know if the firestone tire deflated and caused the vehicle to skid, then flip, which resulted in her death.( dot number: tire size: 15 )
Split is approx. At dept where tread meets the body. Firestone customer service not interested.( dot number: vn hl )
While driving one of the firestone wilderness at tires (p255/70r16) failed, driver attempted to get vehicle onto grassy shoulder, the vehicle returned to the pavement and ended up rolling 1-2 times down the interstate where it ended upside down in the left lane. Nlm
The firestone wilderness at (p25570r16) tires on the vehicle all have cracks, these tires are not included in the recall being issued at this time.
Tires are damage and cracking
Tire blistered and went flat. A 1998 ford, explorer, original equipment, p235/75r15, and dot# unavailable. Please provide further details. *ak firestone wilderness at p235/75/r15
I think someone should be looking at the other 15" wilderness at tires that are not in the recall. We have a set on a 1998 explorer that has been excellently maintained. The tires have never been inflated less than the manufacturer's recommended 26 psi. In fact I have kept them inflated at 28 psi. The tires have 30,000 miles on them and exhibit only one crack but that crack is completely around the circumference of each tire and in approximately 1/2" from the perimeter on all four tires. I have not looked at the spare but I suspect it is ok since it has never been on the vehicle. Our tires were made in canada and exhibit dot code vnhl1py477x5 and thus they are not in the recall according to ford and firestone. This should not happen to a tire at 30,000 miles. I had gone to both a firestone store and the ford dealership where we purchased the vehicle. The ford dealership said to contact firestone. When I went to the firestone store they did indeed inspect the tires and said they did not qualify for the recall. Just thought you might like to know.( dot number: vnhl1py477 tire size: p235-75r15 )
This tire "separated" while traveling on I 37 from corpus christi, tx to san antonio, tx. There was a strong vibration and an extreme pull to the right while traveling at highway speed. Upon arrival in san antonio, we sought out a firestone dealership and stopped at firestone tire & service center at 4906 walzam rd. I apprised the technician of the symptoms and he already knew what I was describing. He advised that the tire had separated but that they would need to check it for sure. On this tire, it had "separated" but had not come apart like the one we later experienced that I have already notified you. It occured on 7/24/2000 and caused an estimated $2,800.00 damage to the left rear quarter panel of my vehicle. The purpose of this notification is to advise you of a tire that was not part of the recall "vd......" tires also failed and that there may be a design flaw in the tires themselves. The serial number on this tire was 8xhl1py0300. Another troubling issue is the familarity of the technician with the problem even before he had to check it. How many other similar tires had he seen with this same problem? Had firestone known of these problems prior to the us recall?( dot number: tire size: 23575r15 )
Firestone and ford are not doing enough on this recall. This recall did not catch them by surprise as they have recalled tires in foreign nations without informing the american public. My explorer sits parked in the garage and clearly shows signs of tire seperation that is about to come. As of friday the 25th of august ford has told me another 45 days for tires, customer service is so poor at firestone I refuse to even deal with them. Firestones top executives do not wish to talk to any consumers as I have tried to contact them on several occasions only to be transfered to lines that are non existant in the end. I do not beleive in filing lawsuits against corporations as I feel it hurts america more than it helps. However, because of the ignorance of ford and firestone , I feel these companies should pay to the point of bankrupcy. I am interested in joining a class action suit and wonder where do I go. Thank you, jeff mayer( dot number: vdhl tire size: 235/75r15 )
While travelling at 70 MPH, the back of the truck started to "bob and sway." the tire then came apart and the truck went skidding across 2 lanes of traffic a total of three times. During the skid, the vehicle had a heavy rolling sensation and felt as if it were on only two weels multiple times.( dot number: vdhlipy tire size: 235/75/r15 )
Left rear tire experienced a blowout while traveling at highway speed of 70 MPH, only the driver in a 1998 ford explorer, original equipment, p255/75r16, and dot# unavailable. Dealer notified and replacement made at consumer's cost.
Ford dealer says tire is defective but not part of recall (yet). Please help!( dot number: w2hl tire size: p235/75r15 )
Had tread seperations 3 times with these tires. I replaced 2 then had another seperatioon and replaced 2 more.( dot number: tire size: 255/75r16 )
Both rear tires have a crack completely circling tire where tread meets sidewall of tire. Firestone dealer says tires are not in recall and will do nothing about this problem.( dot number: w2hl tire size: p235/75r15 )
Ford explorer that was only two months old had a blow out on the maine turnpike. Reported to dealer and received a new tire. When recall occured we were concerned so we bought new tires and now firestone is refusing to reimburse us for the cost. We did not buy firestone...we were too concerned after the blow out and learning of the recall we do have the receipt for the replacement tire that was for the blowout and also for the new tires we purchased( dot number: 23575r15 tire size: 038040 )
The firestone wilderness (p235/75r15) tires that were on the vehicle all contained cracks all the way around the sidewall area, consumer was notified of the recall and tires were replaced per recall, however were experiencing failure prior to notification.
Pe00.020; consumer was concerned about tires, and took vehicle to the local garage. There were stress marks, and cracks between the treads. Firestone wilderness#at, p25570r16. Tires were not the ones on recall. But, has experienced the same problem.
Pe 00 020/tire tread separation: left rear firestone wilderness at tire experienced a blowout/tread separation while traveling at hwy speed of 70 MPH in a 1998, ford explorer, original equipment, p255/70r16, and dot# unavailable. No injury reported *ak
1/4 inch tread separation on the left front inner tire( dot number: tire size: 255/70/16 )
Tire was to cracking about 3/4 around where casing meets tread( dot number: vn tire size: p235/75r15 )
Firestone wilderness at tires p235 75 r15 experienced cracking all the way around the top of the tire.
The firestone wilderness at tires on the vehicle are experiencing failure, consumer is being denied recall replacement (p255/70r16) however tires are experiencing the same failures.
Firestone tire experienced a blowout while driving. Nlm
Firstone wilderness at tire failed. Nlm
The firestone wilderness at tire experienced failure while driving causing loss of control and vehicle accident.
Tires are cracking and separating around the circumference of the tread on the outside wall.( dot number: w2hl tire size: p235/75r15 )
Heard big bang noise on highway. Did not run over anything. Tire went flat.( dot number: w2cd1px tire size: p255/70r16 )
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