Consumer was told by dealer that her firestone wilderness tires look dry rotted but are not included in recall 00t-005 because the dot number is w2 not vd. Nlm
1998 Ford Explorer tires complaints
Page 8 of 24: complaints 191 to 220 of 696, newest first, as owners wrote them.
Front tire tread separated prior to recall notice 00t-005, dealer has indicated that it may take three to six months to get reimbursement for the faulty tire. Nlm
Defective firestone at tire was included in recall and was replaced by consumer, consumer was denied reimbursement under recall 00t-005 because the tire was purchased prior to august 9,2000 and were not purchased on a prorated basis. Nlm
Vehicle taken to firestone center, and informed of signs of tread seperation. Replaced all tires at no cost to consumer. Mounted on 1998, ford, explorer, original equipment, p235/75r15, dot# w2hl.
I have three tires with cracks at the base of the tread. Both I and my tire dealer believe that these tires exhibit the beginning of tread separation. Furthermore, if left in service we are confident that they will fail. I have contacted ford by phone and firestone via email without satisfaction. Both ford and firestone believe that the firestone wilderness at failures are limited to those tires marked dot vdl. Unfortunately, they are both wrong. While I still have the defective tires in my posession, they have been taken out of service. Please work with ford & firestone to expand the recall to include these tires. Thank you in advance for your attention to this request. (dot number: vnhl tiresize: p235/75r15)
All 4 tires began to show tread separation all the way around the tire on both the inside and the outside of the tires. The vehicle was taken to 2 different ford dealerships, including the one where I bought my explorer, and both recognized the break down of the tires but stated that it was a firestone problem as the tire id number was not on their recall list. Ford sent me back out on the highway with bad tires. The vehicle was taken to firestone which would only prorate a replacement which was not adequate. Thus I elected to replace the tires with michelins. I have photographed the tires and have kept the tires for future reference. It appears that the tires broke down due to the fact that ford used the low pressure of 26 psi. In the tires to prevent rollover. This low pressure caused all 4 tires to break down at the same time. It was fortunate that the break down was found before complete separation occured causing a fatal accident. The firestone dealer confirmed to me that the low pressure in the tires was the cause for the break down and thus was not firestone's problem. As reported on the news this am 10-9-00 goodyear tires on ford explorers also have had tread separation probably caused by the low pressure required by the ford motor co. To prevent rollover of the explorer. These tires have not been recalled by ford or firestone and it is obvious that there are defective tires still out on the road and something should be done about this situation immediately. (dot number: w2hl tiresize: p235/75r15)
Driving back from las vegas nevada at 11:00 at night. Suddenly the car swerved into the right lane, then the outside mirror broke. Fortunately I was uninjured,but if it heppened 5 minutes later I would have been in the gorge and most likely would have had a serious accident. Body damage and replacing tires has cost almost $4,000. (tiresize: 15)( dot number: tire size: 15 )
This accident was the result of a defective firestone wilderness at tire! The police report states that the right rear tread came off and resulted in a multiple roll-over accident causing bodily injury to the driver. Please add this to the list of firestone injuries asap. The vehicle accident occurred before the firestone tire recall was made public, so the tire and vehicle are so far unrecoverable. The dot# is unknown, but we do have picturea and vidoe of the vehicle after the accident that show the defective tire and type. Thank you, aaron cooley (dot number: ??? Tiresize: p235/75/15)
Firestone dealer has agreed to replace all the firestone wilderness a (p235 75 r15)tires except one due to the condition of the tires. *ak
In examining the tires for the recall, I noticed that the right front tire had a crack all around the sidewall just about 1 inch below the tread. Even though my tires were not a part of the recall because they were not manufactured at decatur, I went to the firestone dealer and got the tire replaced. I had to pay a pro-rated cost for the tire based on its tread wear. I believe that this tread separation problem may extend to more than just the recalled tires. In the 20 months that I have owned this vehicle I have had the tires rotated three times. (dot number: w2hl1py447 tiresize: 235/75r15)
I think that you explore the steering on the ford explore. It is mich to quick for the adverage driver. This is the reason there is so many roolovers/wrecks when a tire fails. I was driving when the tire failed on my explorer. I have built and drove race cars for years, have been to nascar drivers school (twice), and I believe this helped me control my truck when the tire failed. The every day driver would have reacted when the tire failed, the quick steering would have over reacted and the driver can not catch up with the reaction, thus a wreck. Ford should replace the steering boxes on all explorer,s with a slower steering box.
All 4 firestone wilderness at tires p235/75r15 dot w2hl experienced hairline cracks along the treadline, consumer replaced tires and is requesting reimbursement.
I have complained and had service done several times at al piemonte ford about air leaking out of tires weekly. They say there's nothing wrong. If this were the case, why do I have to put over ten pounds of air each week in all my tires. These should also be part of those firestone wilderness at tires on recall. Please respond to my inquiry.*ak (tiresize: p255/70r16)( dot number: tire size: p255/70r16 )
Both rear tires show early signs of tread separation with cracking at tread/tire body bond (dot number: w2hl tiresize: p235/75r15)
Pe00 020; consumer took vehicle to firestone to get tires inspected. And attendant noticed that all four tires had bubbles, and steel coil was sticking out on the edge of the tires. There was no injuries.
Pe00 020; consumer was inspecting tires and found cracks all around sidewalls of tires. Cracks were getting bigger. Firestone, wilderness#at, 2p2375r15, #dot w2. There was no imjuries at this time, and contacted firestone.
All 4 firestone wilderness at tires p235/75r15 dot w2hl1py188 experienced cracking at the sidewalls, consumer replaced tires and is requesting reimbursement.
Pe00020, original equipment on a 1998, ford, explorer, tire size 15 inch. While driving 45 MPH front passenger's tire tread came off, causing loss of vehicle control.
Tire split at sidewall and needed replacement... Only 1,800 miles on tire. No apparent reason for split. Firestone told me it was caused by a road hazard. The car was not being driven. I walked out to go to work and had a split tire. It happened over night. I had to replace entire tire at my cost. (dot number: ? Tiresize: p255/70r16)
The firestone wilderness tires on my vehicle are not included in the current recall. However, each of the tires has a crack all the way around the tire where the cap meets the sidewall. I have visited both the local firestone dealer and my ford dealer to get their opinion and to see if they would replace the tires. Both agreed that there is an obvious problem with the tires but neither would replace the tires. I have digital pictures of the tires with close-up shots of the cracks. These can be provided electronically if requested. Thank you for your attention to this matter. (dot number: vnhl tiresize: p235/75r15)
Firestone wilderness at tire experienced blowout, when changing tire dealer broke the jack handle and never made consumer aware of damage.
All 4 of the firestone wilderness at tires p255/70r16 dot vncu have cracks between the sidewalls and the tread part of the tires, firestone would only prorate 4 of the tires because they were not part of the recall.
Reported problem to local firestone. They refuse to provide me with a voucher (check) so I can purchase a tire of my choosing at another tire dealer such as "ntb" [national tire & battery]. I spoke with store mgr: mr. Andy riggs. I refuse to do buisness with firestone & don't have any intention of giving them any of my money. They have offered to sell me one tire [american general] at the prorated value of my defected wilderness at tire. This is unacceptable, I should have the tire of my choose....and I usually take all me tire buisness to ntb due to the quality of tires the sell and the good service. The firestone store I went to has the following address "747 dairy ashford road" "houston, tx 77079" "ph(281) 493-1870" "fax (281) 493-9174" store manager name: mr. Andy riggs.....asst. Mangers name: mr. Patrick beech. A phone call to these people could solve this problem very...very quickly.....thank you for you help. *ak (tiresize: p255/70r16)( dot number: tire size: p255/70r16 )
Consumer received recall (oot-005) and went to have inspection completed, dealer noticed signs of cracking and said that the tires were included in the recall, however replacement tires were not available, consumer had tires replaced at a goodyear dealership and wants full reimbursement for expense.
The rubber on the right front firestone tire was separating from the sidewall, soon after the left front tire had a tread separating which caused poor handling, consumers tires are not included in the recall 00t-005 but consumer request reimbursement
Firestone atx tires (p235/75r15) came as original equipment on vehicle, after hearing of the recall consumer searched many firestone dealers for replacement tires and could not find any, not one dealer offer to the check tires or serial numbers, only one of consumers tires had the correct serial number for the recall, consumer recieved no notice from firestone of the recall, consumer wants to be reimbursed for all replaced tires. Nlm
Consumer replaced 3 tires within one year due to excessive wear, the only original tire which remained in the vehicle was covered under recall and was replaced, consumer request reimbursement. Nlm
Vehicle came equipped with five firestone wilderness tires (p235/75r15) consumer feels he should be reimbursed for 2 tires which were replaced prior to recall 00t-005 because of tire noise while driving, consumer was reimbursed for the other three original tires with the vd serial and believes the other two also had the vd serial number. Nlm
Consumer is unhappy with the recall situation because there is not a authorized firestone dealer in consumers location, consumer wants permission to use a non-firestone dealer to have the tires replaced. Nlm
Consumer recieved recall notice 00t-005 for firestone wilderness at tire (p235/75r15), there was a 40 page waiting list at the local firestone dealer and the wait was several months, the rf tire had visible cracks in the sidewall, consumer felt it was dangerous to wait several month and had them replaced elsewhere, consumer spent some money out of pocket to replace all five tires and request reimbursement. Nlm
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