While traveling on highway was cut off by another vehicle requiring me to heavily brake and sharply swerve to avert collision. Became immediately aware that headrests of front seats provided absolutely no (repeat no) injury (e,g. Whiplash) protection. When sitting in front seats the headrests cannot under any circumstances be positioned close to the head of the occupant. This, in turn, provides the perfect opportunity for severe injury such as "whiplash" to occur. Attempts to purchase safer replacement headrests from ford and other automotive parts stores were unsuccessful as they were reportedly never manufactured.
1999 Ford Explorer seats problems
67 complaints (5% of all complaints for this car). Typical mileage when it fails: 70,000. 4 crashes reported.
- owner complaints
- 67
- of this car's complaints
- 5%
- typical mileage
- 70,000
- crashes
- 4
- recalls
- 1
Which part fails
- Front assembly: recliner37
- Front assembly: power adjust2
- Mid/rear assembly1
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer seats problems in other years
Related recalls
Seats: front assembly: recliner
- What is wrong
- On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. If the bolt fractures and does not jam in the seat back frame, the seat back may recline until it makes contact with an object behind the seat, such as the second row seat cushion.
- Risk
- The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash.
- Remedy
- Dealers will replace the driver seat upper bolt with a metal spacer and bolt. In addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. Owner notification began on august 29, 2003. Owners should contact ford at 1‑800‑392‑3673.
Recall number 03V281000 · Recall details
Related investigations
Front seat back recliner attachment
By letter dated august 4, 2003, ford notified the agency that it is conducting a voluntary safety recall (the federal safety agency recall no. 03v281) involving certain model year (my) 1998-2001 ford explorer / mercury mountaineer 4-door, my 1998-2000 ford explorer 2-door and my 2001-2002 ford explorer sport and sport trac vehicles equipped with high back seats.complaints allege that the driver's seat back reclined without warning.a bolt between the upper seat recliner attachment and the seat back frame may fracture.ford will replace the bolt that attaches the seat recliner mechanism to the seat back frame on the driver side seat.based on ford's safety recall action, this investigation is closed.
PE03020
What 1999 Ford Explorer owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 1999 ford explorer. The contact stated that the drivers side seat prematurely deteriorated and that there was an internal fracture causing the seat to be structurally unstable. The vehicle was not included in the federal safety agency campaign number: 03v281000 (seats). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Tl* the contact owns a 1999 ford explorer. The contact stated that the driver's seat reclined farther than normal. The contact inspected the vehicle and noticed that the reclining bolt was separated from the metal track. The vehicle was not taken to the dealer. The manufacturer advised the contact that the vehicle was not included in the federal safety agency campaign number 03v281000 (seats). The vehicle was not repaired. The approximate current and failure mileage was 159,118.
Seat broke on impact.
Tl* the contact owns a 1999 ford explorer. The contact stated that the drivers side seat would not stay in the upright position. The vehicle was inspected by an independent mechanic and they advised him that the bolting of the seat failed due to the weight capacity. The vehicle was not repaired. The manufacturer was also contacted and they offered no assistance. The failure mileage was approximately 70,000.
Tl* the contact owns a 1999 ford explorer. The contact stated that there was little support for the driver side seat back and while driving 35 MPH, the seat fractured. The contact referenced the federal safety agency campaign id number: 03v281000 (seats:front assembly:recline) and the vehicle was taken to the dealer for repairs however, the contacts vehicle was not included in the recall. The manufacturer was contacted who confirmed that the vehicle was not included in the recall and offered no further assistance. The failure mileage was 30,000.
Tl* the contact owns a 1999 ford explorer sport. The contact stated that the front driver side seat became detached from the mounting bracket of the base. The vehicle was not taken to be examined for the cause of failure. The manufacturer was notified and the contact was advised to take the vehicle to an authorized dealer where he would be liable for any repairs. The vehicle was not repaired. The failure and current mileage was 160,000. Updated 12/21/10*bf the consumer stated he fixed the seat at his expense. Updated 12/29/10
Tl* the contact owns a 1999 ford explorer. The vehicle was parked when the contact observed the recliner bolt which secured the driver seat back was broken causing the seat to collapse in a backward position. There was a recall under the federal safety agency campaign id number 03v281000 (component: seats: front assembly: recliner). The authorized dealer was notified and stated there was a prior recall remedy repair performed on the vehicle. The recall service repair failed to correct the safety defect. The vehicle had not been repaired for the malfunction. The failure and current mileages were 89,000.
Tl*the contact owns a 1999 ford explorer. While driving approximately 35 MPH, the driver's side high back seat collapsed backwards. The seat recliner mechanism was the cause of the failure. The driver pulled over to the side of the road and was able to resume driving in an upright position. The failure occurred without warning. The VIN was excluded from the federal safety agency campaign id number 03v281000 (seats:front assembly:recliner), although the failures were identical. The vehicle has not been repaired and is currently not being driven. The VIN was unknown. The failure and current mileages were 128,000.
1999 ford explorer recall on seat recliner customer wants to know about other customer complaints**cc the consumer stated there was a recall on the seating for the 99 ford explorer and in august 2003 he took it to a dealership who in fact performed the repairs and now four years later the problem has occurred yet again but the consumer stated there is nothing that they can do. * tr
Questions about the 1999 Ford Explorer seats
Does the 1999 Ford Explorer have seats problems?
Owners have filed 67 complaints about the seats of the 1999 Ford Explorer, 5% of all its complaints.
At what mileage do 1999 Ford Explorer seats problems start?
The typical (median) mileage in owner complaints is 70,000 miles.
Was there a recall on the 1999 Ford Explorer seats?
Yes, 1 recall: 03V281000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Explorer have bad seats?
The Ford Explorer model years with the most seats complaints are 1998 (70 complaints), 1999 (67 complaints) and 2020 (42 complaints).
Other 1999 Ford Explorer problems
Tires 370Visibility 216Acceleration 148Transmission 115Engine 103Airbags 97Electrical 92Brakes 69Suspension 65Lights 49Body 46Steering 38Fuel system 33Locks 33Seat belts 21Wheels 6Driver assistance 2
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