Tl*the contact owns a 2000 ford explorer. The contact received recall letter number 05s28 in august of 2007. The dealer stated that they did not know when the part would be available, but informed the contact that they would send a post card once it arrived. She stated that she purchased her vehicle to use the cruise control feature and the wait for the repair has exceeded a reasonable length of time. There had been no failure to date. The federal safety agency campaign id number was unavailable. The current mileage was 112,000.
2000 Ford Explorer acceleration complaints
Page 3 of 5: complaints 41 to 70 of 113, newest first, as owners wrote them.
Tl*the contact owns a 2000 ford explorer. He received a recall notice for the vehicle speed control (the federal safety agency campaign id #07v336000) in august of 2007. The dealer disconnected the vehicle speed control because the parts were unavailable however they did not know the parts would be available. As of january 3, 2008, the dealer had not repaired the vehicle. The current mileage was 140,000 and there had been no failure to date. Updated 03-04-08
Tl*the contact owns a 2000 ford explorer. The contact received a safety recall notice for the vehicle speed control in august of 2007. She notified ford and they disconnected the switch. She notified ford again in december of 2007 and was informed that the parts would not be available until april of 2008. There had been no failure to date. The recall number was unknown. The current mileage was 74,889.
Tl*the contact owns a 2000 ford explorer. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control) in august of 2007. The dealer and manufacturer were unable to determine when the parts would be available. As of december 28, 2007, the dealer had not repaired the vehicle. The contact felt that the wait time was excessive. There had been no failure to date. The current mileage was 161,000. Updated 01/17/08 *bf updated 01/17/08
Tl*the contact owns a 2000 ford explorer. The contact received a ford recall notice for the vehicle speed control: cruise control switch and scheduled an appointment to have the vehicle repaired. The dealer deactivated the cruise control switch and informed him that the parts would be available in december of 2007. He called the dealer again in december and they did not know when the parts would be available. The contact has filed a formal complaint with the manufacturer. There had been no failure to date. The current mileage was 73,000.
Tl*the contact owns a 2000 ford explorer. In august of 2007, the contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). He called the dealer every month since receiving the notice and the parts are still unavailable. The dealer informed him in september that the parts would be available; however, they still had not arrived. The ford recall number was 05s28. There had been no failure to date. The current mileage was 103,000. Updated 03-05-08
2000 ford explorer eddie bauer edition, under the hood fire, after being park in the driveway not running for approximately 30-45 minutes.
Ford explorer recall 05s28 has not been completed on my vehicle in a timely manner. I called the dealership on 9/6/2007 and they said they would call back when the service parts were available to perform service. I still have not received a call.
Consumer's 2000 ford explorer caught fire. Consumer stated he would like reimbursement for personal items which were in the vehicle at the time of the fire. *kb prior to the fire, the engine would not start. The consumer received a recall notice regarding a potential fire concerning the speed control deactivation switch. The transmission had been replaced a month earlier.
Ltr re numerous recalls on his 2000 ford SUV explorer.
I received the original recall notice in august 2007. I contacted the local ford dealer and was told that the part required was on order with an anticipated arrival date of late october 2007. I then received a postcard telling me I could have a "temporary" fix of having my cruise control completely disabled. As of this date, I am now being told that the part may not be available until january 2008. I have a lengthy commute, I paid for and do use my cruise control feature. I don't think 6 months is "temporary" and would like my vehicle properly fixed in a reasonable time. Six months is not reasonable for a safety recall.
2000 ford explorer with a recall for speed control. Consumer was told he would have to wait up to three months for the problem to be fixed due to the parts being on back order.
Had wreck. Did have cruise control on at the time. Car would not slow down through intersection. Proceeding to hit new honda which had only been purchased 2 weeks. The honda had 7,000.00 dollars in damage .luckily I had insurance to cover it. My ford explorer was totaled!!!! About two days later we received a letter in the mail,stating there was a problem with the cruise control. The explorer had a 1000.00 deductible. And safeway insurance came and got the SUV. Oh I did included the recall letter in truck! And the insurance company has a copy also. Plus I had to purchase another vehicle which I could not afford! Since I am on disability and everything it is hard to make payments. I was letting everyone know they really need to get the speed control fixed asap! I am not sure of the exact date of the accident it might have been the first part of july.
Tl*the contact owns a 2000 ford explorer. The contact received a recall notice regarding the vehicle speed control. There are no parts available and he must make two trips to the dealer; one trip to have the speed control switch disconnected and the second trip to have it repaired. There had been no failure to date. Updated 12/12/07
2000 ford explorer recall on the speed control. Customer states they only disconnected the speed control but did not repair the vehicle fully. Mechanic told him the parts to fix the problem would not be available until december. *kb
Tl*the contact owns a 2000 ford explorer. The contact received a safety recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). The dealer stated that the parts for the repair would be unavailable until december of 2007. The contact had the vehicle control switch deactivated. He is handicapped and was concerned about the vehicle catching fire and would like the repair to be made immediately. There had been no failure to date. The VIN, purchase date, engine size, current mileage, and dealer information were unavailable.
Tl*the contact owns a 2000 ford explorer . The contact received a recall notice in august of 2007 for the vehicle speed control. He does not want ford to disconnect the speed control switch. The dealer advised him on three occasions that the parts would be unavailable until after christmas. There had been no failure to date. The current mileage was 137,000. Updated 12-12-07. *kb updated
Tl*the contact owns a 2000 ford explorer. The contact stated that ford does not have the parts to repair his vehicle for the federal safety agency campaign id number 07v336000 (vehicle speed control). There had been no failure to date. The purchase date was unknown. The current and failure mileages were 84,635.
Tl*the contact owns a 2000 ford explorer. He received a recall notice for the vehicle speed control. In an attempt to schedule an appointment he was unable to find a dealer within a 50 mile radius that has the parts available. The contact denied to have the switch deactivate due to his disability. He is aware of the safety risk involved and would need to have the complete repair performed vs the interim repair. The nerves in his legs have failed and he cannot operate the vehicle without the vehicle speed control and has confirmed this with the dealer. The dealer stated that they received ten parts and don't know how soon they will receive additional parts. The current mileage was 97,000. The notice indicated that the owner is responsible for having the repair performed in a timely manner. There are no vehicle failures at this time.
Unintended acceleration several instances when stopped at an intersection. Once I had to drive over the curb to stop ford explorer (2000) from moving out into intersection
My iac valve suddenly failed this morning. I understand other ford owners have reported the same problem. Mine is a 2000 explorer. Pacific ford is charging me over $300 to replace it, and what I have been reading from other ford owners, they thought $200 was robbery... Could this failure be part of a current shared concern? Fortunately, I had no passengers and nothing in tow. I often tow a boat with this vehicle . Mileage approximately 70,000.
Reported same issue to the federal safety agency on feb 1, 2005...on january 12, 2007, my husband was driving our explorer to work. He accidentally bumped the cruise control and the car began accelerating rapidly. He was able to put the car in neutral and pull to the side of the road without incident and turn the vehicle off, but he was unable to start it up again, the battery was drained. A friend of ours came and gave him a jump start, the car turned on but the engine was revving and he couldn't get it to stop. They car was towed to a local mechanic and they found that the cruise control cable was stuck internally which was causing the cruise control to stick and made the car accelerate on it's own. They disconnected the cable from the throttle body to prevent this from happening again. I contacted ford and spoke to a rep named frankie and filed yet another complaint, but they don't want to help us out at all. They want us to take the car to a dealer and pay for them to inspect the car.
Dt*: the contact stated while the vehicle was parked in front of the residence, a noise was heard, then fire was noticed coming from under the hood. The contact called the fire department who extinguished the fire and reported the fire as electrical failure from the speed control system. The contact took pictures of the charred vehicle. The insurance company deemed the vehicle a total loss. The dealership was contacted but never returned the call. The manufacturer was also contacted who informed her the vehicle was not included in any recall pertaining to the speed control system due to the VIN. The fire department had not determined what caused the fire, however, the consumer had read about reports where vehicle were catching on fire due to faulty cruise control switches. Updated 12/13/06. *jb updated 04/03/07.
Sudden intermittent acceleration and stuck throttle when trying to come to a stop. Acceleration overpowers braking action. Dealer has replaced idle control motor and problem continues. Ford refuses to acknowledge. I've found a website safety forum documenting this problem and have also found 2 cases that ford has settled. You have to die first!!! If this happens to you, immediately shift the car into neutral or park and turn it off. Car is back at the dealer again today. Ford big wig engineer is suppose to check it within 2 days.
Consumer 2000 explorer cruise control does not work properly. *ts ***no answer required*** the consumer stated the cruise control was inoperative. ( the letter is written in spanish).
Engine throttle does not release. Applied brakes and vehicle keeps going. I had to turn off engine, lost steering. The first time was in april 05. There was a crash at this time. The second time was today and I was sure it was the car this time.
Throttle stuck at full speed resulting in shutting off engine at high speed. Both conditions were at zero degree days. Dealer said they would change cable at my expense.
Driver of 2000 ford explorer VIN [xxx] was driving on i90 e in ma and set speed control. Upon pressing set/accel button to increase by 1-2 MPH, vehicle throttle position stuck in accelerating mode bringing the vehicle to approximately 85 MPH before braking and downshifting was able to decelerate speed. Only under excessive braking force on pedal was vehicle able to be brought to under 50 MPH, at which time the vehicle transmission was put into park just to stop. Driver then called 911 and had vehicle towed to local shop. I have been able to reproduce this issue in controlled conditions. The throttle is fixed in its speed control position (this can be set to maintain speed or fixed in accelerate mode). Braking shuts off the speed control light but does not disengage the throttle. Once vehicle is brought under control and stopped the throttle can be manually released by hand and it snaps back to idle position. Investigation has revealed that this vehicle had been recalled by ford under 03s03 (the federal safety agency 03v280000) for a speed control cable replacement. It is apparent this this part failure has occurred again to this vehicle. Further investigation will take place to determine whether the cable in the vehicle is original equipment or a replacement part. Additionally, it is the replacement part we will request investigation why the replacement part failed as well. *nm updated 07/17/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Dt: the cruise control switch shorted out. Sometimes it would work and then other times it would not work, and finally quit working altogether. Had it replaced by mechanic, had not contacted dealer or the manufacturer. Cruise control failed on june 1, 2005. *ak the clockspring failed and caused the horn to activate intermittently.
On july 8,2005 I was driving on the exit ramp to get on to 435 and I noticed that my car was speeding up without my foot being on it. I then tried to slam on my brakes and that would not work. I exited the highway at statline and my car then went through the red light and was struck by another car. My car is now a totaled out and I only had it for 7 months.
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