The front wheel bearing has corroded. Please provide additional information. *jb
2000 Ford Explorer suspension complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
We purchased this vehicle 1/03 with 39,000 miles on it. 3/03 the idle air control valve went bad and had to be replaced. Then 7/03 the entire transmission had to be replaced because slipping from 2nd to 3rd gear. This cost $1,800 to fix. The vehicle only had 43,000 miles on at that time. Now it is 1/04 and the truck is back in the shop for an idle problem once again and the vehicle jerks and bucks when going down the road at 35-40 MPH. This is a very unsafe situation and ford should be replacing all the iac valves under a recall because there are an abundance of explorer owners who this has happened to around the 39,000 -43,000 miles mark!
While driving at any speed consumer heard a loud noise coming from under the front end. Dealer inspected vehicle several times, but could no duplicate or correct the problem.
Dealer service states lower ball joint needs replacement. Experience clunking over bumps. Dealer service already replaced steering rack due to excessive play, somehow are probably related to lower ball joint play.
Problems with front ball joints on 2000 ford explorer.*mr consumer stated vehicle is only three years old and there should be a recall if there is a problem with the way the ball joints were made on the SUV. Consumer feels this could be a safety issue. *ph
While driving at any speed the vehicle would shake and jerk. The dealership has been contacted. Please add any additional information.
While driving at any speed front end made noise . Dealer replaced the upper ball joints,and an independent shop replaced the rotors. But the noise was still occurring.
The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch.*mr there were problems with the left turn signal indicator. Intermittently without warning when the brakes were fully applied the lights stayed on. When the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem. *ts
While driving at any speed and with no warning vehicle will heavily jerk, and then engine check light will come on and stay on the remainder of the time vehicle was being operated. Dealer notified.
Vehicle has always had a pulsating in the brake pedal since about 7000 miles. This time the brake master cylinder failed. Upon inspection by the dealer he stated that I needed to replace brakes, rotors, ( both of which have been replaced at least twice before ) master cylinder, serpentine belt and tensioner and have complete brake system flush. All in the span of 3 years. This vehicle has also had the ball joints replaced and control arms as well. Multiple occurences of the same symptoms.
The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000. The engine made noise, vibrated, overheated and would not respond upon acceleration. The vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end. The ABS warning light illuminated. The drivers side window was off track, would not go up all the way and went up unevenly. The starter became stuck made scraping sounds. The consumer requested a full refund of the purchase price in accordance to the lemon law. *mr *scc
08-14-02 (39685 miles) - replaced idle air control valve - $215.87 03-14-03 (46676 miles) - replaced control arm and ball joints- $770.82 I feel that the above mentioned repairs that were made to my 3 year old vehicle are a result of poor craftsmanship and quality when the vehicle was made, and that these current problems are evidence of "infant mortality". The ford motor company has refused to accept any financial responsibility and did nothing more than receive my complaint.
The vehicle experienced the same problem as the recall on the suspension. Dealer will not repair because VIN# was not included.
Right front hub bearing cracked, consumer lost control of vehicle. Wheel was slanted to the ground. Dealer contacted. *ak
While traveling on highway vehicle will sway to left and right of highway. Dealership is aware of problem.
While driving and making a left hand turn vehicle hesitates and vibrates in front end. Driver states it feels like gears are not engaging properly. Please provide any further information.
Vehicle was making a squealing noise. When turning vehicle noise would get louder. Contacted dealer,and dealer stated it was upper control arm. Contacted ford, and ford decided to leave it as an open case.*ak the ball joint and upper control arm on the driver side is what failed.
No summary listed for above vehicle.
There was a noise on left side coming from front of vehicle. Contacted dealer, and dealer gave consumer another vehicle.
Front end shakes and the vehicle floats. Vehicle wanders in between lanes. Dealer replaced front shocks, but the loose feeling is still there.*ak the vehicle was vibrating due to bent rim. The brake failed at 6000 miles. There was engine noise and the cause was not known. The tires were on recall and were replaced by firestone. The shcock absorbers also failed.
Consumer replaced firestone tires with goodyear wranglers. Since replacement of tires there is bad vibration, and steering wheel is loose. Dealership is aware of problem. The consumer stated that noise only appears from goodyear.
While traveling and pulling a 21' trailer at 55 MPH and passing another vehicle, back of trailer fishtailed and caused vehicle to roll over and crash with driver and four passengers in vehicle. Driver and front passenger were injured. *ak consumer stated prior to towing with the explorer, they towed with another vehicle that never gave any problems, the day of the accident the trailer was packed in accordance with manufacturer specifications, the trailer began to sway suddenly and violently, the swaying of the trailer caused the explorer to start rocking out of control back and forth, consumer states he activated the manual over ride brake control on the electronic brake control box, and then tried to pull to the shoulder, this is when consumer lost control of vehicle and it jack knifed to the left and overturned, police report states that consumer ran off roadway, lost control and vehicle overturned, the report also states that the cause was careless driving, the consumer states this is untrue and that the cause is the structural and design flaws of the explorer, two people were injured in the accident.
The single vehicle rollover crash occurred at approximately 1:38 p.m. On sunday, june 24, 2001, on u.s. Highway 67, eastbound, about ten [10] miles northeast of big lake, reagan county, texas. The explorer was owned and operated by joshua henry helbert w. *ak (dot number: vdhl1py218 tiresize: p235/75r15)
Owner's daughter was driving less than 25mph, going onto an entrance ramp, vehicle suddenly flipped over several times for no reason. There was no emergency room treatment.
Severe vibration from front of vehicle when driving 65 MPH or more. Vehicle been in dealer's shop on five occasions, and problem still reoccurring.*ak the dealer and manufacturer stated the problem was the tires consumer then replaced the tires, but the problem still exists.
There is a problem with the front end that is causing physical damage to tires. Ford has been unsuccessful in correcting problem. Please provide additional information.
I'm following all the info on how bad explorers are regarding rollovers. Well the shocks on this vehicle are the absolute worst I've ever seen on any vehicle. It is like riding on a trampoline all the time. It's no wonder they roll over so easily when every bump you hit almost sends it skyward. Obviously they've installed the cheapest possible shocks in the factory. Is there any way I can get new shocks from ford and decrease my probability of rollover in the event of any small fender benders???
Consumer was in rush hour traffic going 30-35mph and hit a manhole covering it, causing vehicle to swerve left and right, almost hitting a vehicle. Road was dry, it felt like it was sliding. A few days ago, consumer was going over a speed bump, and vehicle took a swerve to the right. Consumer never contacted dealer believing it was just something that was happening.
I have had atleast 5 instances in the year that I have driven this vehicle. The explorer literally leaves the road at highway speeds if you encounter roadbumps. Control of the vehicle is lost in this frightening instance as the vehicle can "bounce" and lose its traction on the roadway. The first episode I remember was soon after leasing the vehicle and driving on the highway.
After driving this vehicle for over a year now, I know there is irreperable problems associated with its suspension. This is an unsafe vehicle, particularily at speeds in excess of 45 MPH and on bumpy roads.
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