After contacting 4 retailers I was told it would be spring before the tires could be replaced. The waiting list is over 247 customers. I have been told that I can purchase the tires myself and then get reimbursed in 6 to 8 weeks. This will probably take much longer and I will carry the interest on cedit for at leased 3 to 4 months. Also what kind of replacement can you get for $100.00 including mounting and balancing. Each company involved is blaming the other for the problem. What this amounts to is that the end user is getting the shaft. I believe firestone should be held accountable. I would never purchase one of their products. Maybe their future will prove to be as short lived as their customers rolling down our highways.*ak( dot number: vd tire size: 235 )
2000 Ford Explorer tires complaints
Page 6 of 8: complaints 131 to 160 of 217, newest first, as owners wrote them.
Pe-00-020; original equipment on a 2000 ford, explorer,tires size p255r7016 dot number vdcu1px439 tires only have 13 thousand miles on them. The left rear tire tread is wobbling, tread is seperating from tire. *ak these tires are made at decatur and the customer feels that they should be recalled regardless of size.
Failure to disclose safety concerns that were known by the manufacturer which would have influenced my decision not to buy it. I therefore want a full refund of my purchase less usage. Is this action appropriate?? Or do I need to seek redress elsewhere? No safety defect mentioned in summary.
These tire are showing signs of complete deteriaton( dot number: vdoupx4091 tire size: 255/70r/16 )
When the story about the wilderness tires first broke I was in a panic because I travel every day for my job. On 8/09/200 I went to firestone to get my tires inspected and they said my tires were fine. I was asked if I found anything unusal riding on these tires. I told him it was like a flat spot on my tires. He said that was normal for this type of tire. On 8/25/00 I was traveling across a bridge about 55 to 60 MPH I felt my rear end swaying then heard a noise like a helicopter I knew something was wrong. I pulled on the side of the bridge and saw my rear tire was blown with pieces of rubber all around. I called ford and they sent eddie's tow truck out. A policeman stopped and called to make sure he was on his way. Eddie's took me to the firestone dealer in town. I was told that if I was not on the recall sheet for these tires that they could adjust my tire . Well I was not about to put the same tire back on knowing what was happening firestone did not take down my dot# and report this , they did not want to bother with me because I was not on the recall sheet. I had to go somewhere else where I could purchase 5 new tires equivalent to the type that were on my vehicle.I had 11,200 miles on those tires and as I said I travel every day around the state for my job. I was not going to be a statistic before firestone decides to recall all wilderness tires . I value my life to much. As you can see I am very upset. I hope by sending in this complaint no one will die because of these tires and firestone will recall all of the wilderness tires( dot number: 8xhl1py110 tire size: p235/75r15 )
2000, explorer sport with original tires; 2 rear tires had flats at 3,000 miles. Ford dealer & firestone center didn't do anything. *ak ford put the customer on priority list to replace the tires but the customer stillwaiting after 4 weeks.
After purchasing the vehicle new, we noticed vibration at high speeds. Ford service found nothing wrong with the explorer. When the recalled was announced we had the local ntb tire company check the tires as the vibration had become very pronounced even before there was 1500 miles of the truck. Ntb recommended replacement of the tires. At our own expense, because the firestone company refused to look at the tires for 2 months (they were too busy and we had to be put on a waiting list) we had ntb replace the wilderness at tires with michelin tires. The vibration immediately ceased. The truck rides smoothly and we have had no more problems. Firestone refuses to discuss taking the tires back even though we explained the problem we were having.( dot number: 8xhl tire size: p235/75r15 )
While traveling at 60 MPH on a highway I experienced a sudden tire failure on a firestone wilderness at tire (p25570r16). There was a loud humming noise coming from the back of my truck just prior to the incident. After the tire failed I immediately pulled onto the shoulder and called ford's roadside assistance. I was told that ford would send someone out to fix the flat but they could not do anything with regards to replacing the tire. Pictures are available. Although there are no visible indications that the tire failed due to anything other than a manufacturing defect I am taking the tire to a local firestone dealer for observation.( dot number: vncu1px459 tire size: p25570r16 )
Email sent to both ford and firestone on 9/3/00 as follows:( dot number: 8xhl1py070 tire size: 235/75/15 )
Fierstone, wilderness/at, p235/75r15 original equipment on ford, explorer 2000. Rear driver's side tire blewout while driving at 50 MPH in cool weather condition. Firestone has been contacted, and charged consumer to replace the tire.*ak firestone wilderness at p235/75/r15
Replaced firestone wilderness tires after recall started....our tires do not bear the vd mark indicating decatur plant, but we found a hairline crack around the tire at the tread edge on at least one tire....we replaced with michelins and want to be reimbursed ...wondering if recall will extend to all wilderness at. *ak( dot number: tire size: p235/75r15 )
Pe00 020; consumer was getting ready to go out of town and noticed that right passenger's tire tread was beginning to separate. At this time he has contacted firestone. Firestone wilderness#at p23570r15 d0t ity.
We were driving along the road and then the back tire just blew out we did not hit anything and it was blown out the side like it had been shot at. This happened in july 2000 we called our dealer and he said it was not under warrantyso we brang it to a tire shop in lindstrom and had a new one put on.of course we did not save it at the time it was destroyed. Should I be concerned with the other tires now and can we be reimbersed for the one we lost ? According to my recall notice my tires are not covered in the recall but ever since our tire just blew out for no reason I am very concerned. Please notify me if I should have my tires changed or what I should do. Thank you very much kevin eichten( dot number: w2hl tire size: p235/75r15 )
I would like just to say that on interstate I 15 in california, that between barstow and baker, there are alot of tire treads along side the road, and I though maybe this could be some sort of help in investiaging the firestone tires. Just a though.
Consumer concerned that the 16 inch firestone wilderness at tires are not included in the recall with the 15 inch tire. Nlm
Pe00-020; original equipment with ford explorer, 2000, 4800 miles p255/70r16 and dot # vncuipx529. Right rear tire blew the sidewall out while driving at approximately 70 MPH . No prior warning. Consumer contacted ford and firestone, but both did not inspect tire, and was told driver must have hit something.
The tires "float" or "hydroplane" in rain. Our constant near wrecks and loss of control during the first 1400 miles driven caused us to replace the tires. My husband, don mcree, called steve formby to discuss the problem. The promised return calls never happened. These tires are extremely dangerous. They are standard equipment on explorer's in snow areas, yet they don't hold the road in light rain. They need to be removed from the market immediately.( dot number: tire size: p255/70r16 )
Tire blowout damage was on inside of tire and nothing was run over at any time previous to that.( dot number: w2hl tire size: p235/75r15 )
A piece of tread approximately 4 inches wides by 3 inches high came off of this particular tire. We noticed it with the vehicle parked. We took it to the firestone dealer and they replaced this tire with another firestone wilderness at. The firestone tires were recalled the next day but do not include the one we had or any of the ones we currently have. Firestone ordered us some bridgestone tires to replace all of the tires on aug. 9 and we have not received them yet. These firestone tires are unsafe because the tread separated even though they are not dot vdhl.( dot number: 8xhl tire size: 236/75r15 )
Dealer refused to replace firestone tires because they had a dot# vnhl instead of vdhl, consumer also showed dealer radial surface of the tires that are buldging still refused to replace. Nlm
During tire check, dealer detected that wires were starting to come out of the sidewall of lf tire, from the point where the tread met up with the tire. The vehicle only has 6600 miles on it. My tires (dot 8xhl) are not recalled by firestone, but I feel that this is irresponsible given the nature of this defect. I have changed all of my tires to a different brand at my own expense, but would like to be compensated for the defective tires and my replacement cost for the new tires.( dot number: 8xhl tire size: p235/75r15 )
Tire failure, failure near edge of tire on inside near where tread and sidewall meet. Tire partially off rim. Tire beyond repair. No evidence that a road hazard caused this damage.( dot number: 8xhlipy499 tire size: p235/75r15 )
Consumer purchased vehicle that were equipped with the recalled firestone tires, consumer was not notified of the recall, when inspection was completed at the dealership to determine if they were included they were found to be the defective tires, no remedy was offered by the dealership, consumer requesting new tires.
Tire blew out, came completely apart at the seams, could find nothing wrong with the tire afterwards that would have caused this. Reported to both local ford and firestone about this, and they wouldn't even discuss it since it wasn't one of the "recalls". I believe they all need to be looked into. Call t.v. Station and they have footage of the tire and all.( dot number: tire size: p255/70r16 )
Apologies if this is not the place to submit this. Firestone does not respond. My 16" tires are from the decatur plant. Why are only the 15" being recalled? Same plant, same time, same tires. I am fearful of driving my children in this car. Please force firestone to replace all deadly tires.( dot number: vdcu tire size: p255/70r16 )
We replaced the firestone tires because my wife was not comfortable riding on them even though they were not recalled..after replacing the tires, the goodyear service manager noticed the tread separating from the tires and brought it to my attention..I took the tires to a firestone dealer and was told by the mgr. He could do nothing. Have called firestone but have not received a reply..we hope the recall is extended bcause there a much broader problem than they are stating..thank you, richard powell( dot number: 8xhl tire size: p235/r15 )
Driving down road at posted speed limit, when the back tire blew out causing me to go into the center median causing damage to the rear of my vehicle( dot number: w2hl tire size: p235/75r15 )
What make they think the 16" is safe than the 15" tires, I am driving in fear, I demand a replacement with a different brand.( dot number: tire size: 255x16 )
Consumer has gone through the board from the lemon law to try & confirm there is a problem with the stability of the vehicle. Board disagreed with the consumer. When traveling 65-70mph, consumer stated that it was very hard to maintain control of vehicle. Serviceman from dealership test drove vehicle & found that there could be a problem, but didn't confirm it. They were refusing to give money back for the unwanted vehicle. Consumer said it was swaying & wondered when going around curves. *ak problem could also be related to faulty firestone wilderness 16" tires.
On 12/6/99 about 10pm, as I entered curve of ramp into I-75 south the right-rear tire failed. The damage was on the sidewall near the tread/running surface. A gash extending about 1/3 the circumference of the tire was created. Although my tires are not from the decatur plant, I recognized the same or similar failure features as shown on television recently. My tires start with 8xhl. At that time the failed tire was replaced under my new vehicle tire warranty. Recently, replacemnet of others was denied on the basis that these tires are not covered by the actual recall at this time. I am certain that these tires are also unsafe.( dot number: 8xhl tire size: p235/75r15 )
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