I have a 2000 explorer with the sohv v6. About two years ago while on vacation we had a problems starting the truck. I found that if I fully depressed the accelerator the truck would start but would stall right after. If I held the gas down a little after starting, the truck would run but stall if I let off the gas pedal fully. This problem has plagued us for 2 years and the dealer has looked at it several times but found nothing. I was finally able to fix the problem myself after doing some research on a ford truck owner web site. The problem was a faulty iac valve. I know this for sure because the truck repeated the problem and wouldn't idle until I replaced this valve. After that the truck started right up. I went back to the dealer and reported the results. They claimed they can't reimburse me for that part cost (~ $80) because they never could get an error code from the diagnostics they ran. If they refunded my cost, ford would charge the dealership for the part (ford's policy according to the dealership). My issue is when I bought the part, the person behind the counter said they stock at least 6 of these devices because they go through them like water. If that's the case, my dealership should have replaced ours to start with and my repair would have been covered under the warranty and we would have had two years of worry-free ownership. Ford should step up and accept responsibility for a problematic part.
2000 Ford Explorer transmission complaints
Page 4 of 6: complaints 71 to 100 of 133, newest first, as owners wrote them.
Transmission failed prematurely. Transmission was replaced three times.
1st transmission was found to have been sent from factory with no 2nd gear, which resulted in 3rd gear being destroyed, this was after 2 visits with could not verify comments. So at 3807 miles transmission 2 was put in, I was never told this was a refurbished transmission. Oct 30,2000 back in for a chirping sound while idling.jan 19,2001 back in for oil in air filter, and transmission sticking at 20 MPH.seatbelts also on recall list.jan 23,2001 back in, still sticking at 20mph. Car found to be staying in 3rd gear, repairs made with gasket-trans v, mercon r v aut,gasket asy - tra, processor asy, and pats key all being replaced. Mar 9,2001 2nd key set will not start car, car reprogrammed.7/19/01 car back in shop, whines when turning,slowing down,accelerating, could not verify. Hesitate, then surges at 50mph,could not verify, passenger window will not roll down, replace switch.radio lights suddenly go off, radio stays on, replace radio. 6/05/2003 car seems to lose power, still running but wont drive, 60mph on a freeway!! Car returns to normal for a few mins. Then o/d turns off, and light starts flashing about o/d turned off. Get to dealer- 4th gear wrong ratio, needs overhaul of transmission,o/d band & clutches are damaged. Cracked upper intake manifold, manifold & iac valve need to be replaced.car is now at 59,700 miles,warranty expired, and ford and dealership say I have to pay to fix transmission with documented problems, and I find out it was refurbised at that! Dealer and ford will not stand behind vehicle because it has worked for 48,000 miles, calls in to ford regional manager, and complaints being filed any where I can.
2000 ford explorer transmission slipping 2nd and 3rd to overdrive. Od kicks off & will not reset. Dealer charged us for replacement of "separator plate" and "valve body". Gasket material found lodged in valve body by dealer. This is a ford design flaw, but we had to pay over $900 to get it fixed! Vehicle has only 66,000 miles on it.
Independent shop replaced twice the automatic transmission. Dealer notified.
While driving vehicle jerks when automatically shifting gears. Dealer stated that automatic transmission needed a new valve kit.
The consumer heard a noise coming from transfer case while traveling at low speeds. The vehicle was serviced but the dealer couldn't duplicate the problem. *ak *ph
While car is shut off and in park, and without warning vehicle would pop out of gear into reverse. Consumer had been to the dealership on two separate occasions, but problem still occurring.
Gear shift will not move out of park. Vehicle can be turned on ,but cannot be put in gear.
One year ago I started my car and pressed on the gas and it wouldn't go. The dealership corrected the problem under my warranty. In july 2003, my explorer began slipping between 2nd and 3rd gear. Took to dealership and they stated that by replacing the gaskets this seems to correct this problem in other ford explorer vehicles. The cost was $500. Replacing the gaskets did not correct the problem ,and the dealer said that I needed a new transmission. They also stated that my car was no longer covered by a warranty. I had 41,000 miles and the warranty ended at 36,000. I contacted ford's customer service and they said that it was my responsibility to fix since my warranty ended. They also said that there is no recalls. My vehicle began slipping between 1st and 2nd and 2nd and 3rd. I took my explorer to aamco transmissions knowing that I would have to pay but I didn't have confidence in ford fixing my vehicle. Apparently, the torque converter came apart and pieces were thrown throughout my transmission--total cost this time was $2,800.
Transmission fuel line broke and leaked fuel onto the muffler and catalytic converter while driving.
At 3807 miles 1st transmission found to have been sent from factory missing gear, transmission replaced. Was not told with a refurbished transmission at time of repair. 2nd transmission stuck in 3rd gear, replaced valve body gaskets and solenoid, ran for 48,000 miles, now 4th gear wrong ratio(resulting in overhaul)also overdrive band and clutches are damaged, manifold cracked, warranty over, and ford wants me to pay $2800 to fix it. Transmission has failed in an intersection twice, and on a major highway at 60 MPH. Ford taking no responsibility for obvious transmission problems in this SUV. Another ford dealer had to tell me this was a refurbished transmission and to call them on it, which they admitted to on friday june 6th, 2003. Dealer says they called ford hdq who said transmission my responsibility to fix now, and dealer will not stand behind vehicle either.
The car while the day before ran fine,began by slipping while in reverse. Would not work in reverse so I immediately returned the car to drive where it would not go smoothly into that gear either. The car will drive in second but with not much power. This is one of many incidents with this vehicle in less than 3 years having also replacing the brakes three times in as many years, twice had to replace the rotors.
Transmission went on my 2000 ford explorer with only 37,431 miles on it. Only 1,400 over the warranty!!
The vehicle experienced a hard jerk, when driving at highway speeds. At times, the vehicle would jerk three to four times in a row. Dealer was notified and couldn't diagnose the problem.
The vehicle increased in speed with out warning, the dealer stated there was a recall issued regarding the problem, however the consumer's vehicle identification number was not included.
4-wheel drive does not work with only 38,770 miles on 2000 ford explorer and ford will not fix it under covered expenses even though we don't know how long it has been broken. High and low light up on dash board and when put in drive, it makes the thump as though it is in 4 wheel drive. We thought all along it was working until we got hung up 2 weeks ago in a drive way and the front wheels would not move. I think it was broke before the 36000 mile warranty expired. But ford will not consider fixing it without us paying for it.
The consumer has experienced transmissions failure. The dealer will not help due to the unit not being the original and the vehicle is out of warranty. Scc ph
Transmission slips and delays engagement shifting 1st to 2nd and 2nd to 3rd. O/d light flashing. Just out of waranty and ford quoting $1200 to fix manufacturer defect.
Consumer states, vehicle is unable to shift gears properly. Dealer notified. Please provide additional information. Ph
Transmission fluid was leaking from the vehicle. Please furnish additional information. Dealer is aware of the problem. Ph
Transmission seems to slip before engaging, o/d light is flashing
Consumer stated that while driving at any speed and without warning the transmission failed causing the vehicle not to accelerate. Dealer notified. Ts
Consumer states of having problems with the transmission. Dealer was contacted. Ts
Consumer has had three automatic transmisions installed. The problem is still ocurring. Please provide further information.
Trandsmission failed, replaced by dealer, failed again, now currently at dealership with another failure.
While driving and with no warning, the left rear tire sidewall started to separate, causing a tire blowout. Dealer notifed. Size p235 175r15, dot6#m6hlfnwr2801. *ak the vehicle started to sway to the left-2 times. The consumer's husband then started to decelerate, and on the third time the left rear tire exploded. The vehicle was very difficult to control, and damage was done to the panel(vent peelings), and the tires/rims needed to be replaced. (other) problems in detail are as followed: the wheel/tires were out of round, there was a vibration from the drive shaft, steering/excessive tire wear, and the engine thermostat is sticking.
When shifting into reverse transmission would simultaneously shift into forward. Dealer and manufacturer have been notified. *ak consumer contacted world ford and they refused any adjustments. They acknowledged that there is a problem and that the design has been changed to correct it.
When parking vehicle on an incline, gas gauge will read incorrectly. Once vehicle is moving again gas gauge keeps reading incorrectly. Vehicle has been taken to dealer 4 times. Dealer insists that this is how the gas gauge works.*ak. Also the power train control module was replaced, the fuel injection system was replaced, consumer states if she fills the gas tank up, 150 miles later it will be a half tank, and then if she hits a bump in the road the needle will read full, the fuel tank sender, sending unit and instrument cluster have been replaced.
I think something is wrong with ford transmission because I only have this vehicle for 2 yrs and had to put a brand new transmission in this vehicle that cost me $1800.00. *ts *jb ****dimsii ivoq entry posted after 12-12-02 cut over to artemis****761914
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