Tl*the contact owns a 2001 ford explorer. The contact stated that she received a recall for the vehicle speed control (the federal safety agency campaign id # 07v336000). The dealer disconnected the wiring harness and stated that the parts would be available in december of 2007. The manufacturer stated that the parts would not be available until march of 2008. As of january 3, 2008, the dealer had not repaired the vehicle. The current mileage was 75,000 and there had been no failure to date.
2001 Ford Explorer acceleration complaints
Page 2 of 2: complaints 11 to 36 of 36, newest first, as owners wrote them.
Received cruise deactivation switch recall in august 2007. Ford website notes parts were shipped to dealers. Dealers have not received the parts. They have no idea when they will be there. Called ford corp and was advised the switches would not be shipped until at least march. That is at least 8 months since they decided a recall was necessary. Why has this not been mentioned in the media and why have the consumers not been sent 2nd letters advising that ford is incompetent?
I have a '01 ford explorer involved in a safety recall for the cruise control issued in aug-07, as of today 5-dec-07) my local dealer still does not have parts and have been told not to expect them until 1st quarter. Unsatisfactory and unacceptable. Is ford delaying so the expense does not hit them this year? They could show a better profit for 2007 if so. Sounds like manipulating the books to me, at the expense of consumer safety.
Tl*the contact owns a 2001 ford explorer. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). The manufacturer stated that the part would be unavailable until march of 2008. There had been no failure to date. The current mileage was 82,000. Received 12/12/07. 64200 updated 12/12/07
Tl*the contact owns a 2001 ford explorer. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). The manufacturer stated that the part for the recall repair would be unavailable until march of 2008. There had been no failure to date. The current mileage was 88,000.
Tl*the contact owns a 2001 ford explorer. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). The dealer stated that the parts were unavailable and did not know when they would arrive. The contact felt that this was unacceptable. There had been no failure to date. The current mileage was 118,000. Updated 12/12/07.
Tl*the contact owns a 2001 ford explorer. The contact received a recall in august of 2007 for the vehicle speed control (the federal safety agency campaign id # 07v336000). The dealer stated that the part was unavailable and offered to disconnect the vehicle speed control; however, they did not state when the part would be available. The contact was dissatisfied with the remedy for the recall and the amount of time he had to wait. There had been no failure to date. The current mileage was 125,000. Updated 01/09/08. *lj the consumer stated parts will not be available until sometime in 2008. Updated 12/12/07
Tl*the contact owns a 2001 ford explorer. The contact received a recall notice in august of 2007 for the federal safety agency campaign id number 07v336000 (vehicle speed control). A month later, he took his vehicle to have the speed control switch deactivated and the dealer informed him that the parts would be unavailable until october. On october 11, 2007, the contact called the dealer and they stated that the parts would remain unavailable until january of 2008. There had been no failure to date. The current mileage was 45,000.
Tl*the contact owns a 2001 ford explorer. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). She stated that the closest dealer was 75 miles away and the part was unavailable. She did not want to have the switch disconnected due to the inconvenience. There had been no failure to date. The purchase date was unknown. The current mileage was 39,000. *updated 12/12/07 *bf updated 12/12/07
I received a recall notice from ford concerning the speed control. I called bob bennet ford about the fix. They said they had the parts and could fix it on a first come first serve bases. I drove 30 miles only to find out they did not have the part and didn't know when they would get them. I drove home and called ben satcher ford. They said they had the parts and would be able to install the fix in about 10 to 15 minutes. I drove to satcher ford (45 miles). When I got there donald reed service advisor informed me they were out of the parts and had been for several days. He at least disconnected the wires to the speed control. He did not know when more parts would be available. It seems to me that if ford does a recall they should have the parts on hand to solve the problem they caused in the first place. I heard about this problem several years ago. Why am I now just getting the notice to fix the problem. I connect ford when I first heard of the problem and they claimed they knew nothing about.
Tl*the contact owns a 2001 ford explorer. The vehicle caught fire while parked. The fire was contained to the engine compartment and extinguished by the fire department. The vehicle was destroyed. The purchase date was unknown. The current and failure mileages were 95,000. The consumer stated he would like ford to furnish another vehicle and be reimbursed for rental cars as a result of this incident. The consumer provided pictures, 2 engineers report and 2 letters from ford regarding the incident. The consumer stated his cruise control stopped working last winter. The brake fluid was low on 2 occassions. Updated 08/01/07
Tl* - the contact stated that while his 2001 ford explorer was parked in the driveway, the vehicle caught on fire underneath the hood. The fire damaged the entire front end of the vehicle, the electrical wiring, piping and anything that was concerning plastic melted in the vehicle. The fire dpeartment stated that this falure was common with ford explorer, that the cruise control switch would get stuck and catch on fire. Contact can provide incident report and pictures. Jrb
Dt*: the contact stated while driving 55 MPH, the throttle and speed control stuck causing the vehicle to surge over 90 MPH. The cruise control was not in use at the time. The brakes would not work and the contact stated the constant pressure to the brakes caused them to smoke and almost catch on fire. There were no lights illuminated on the dashboard prior to the incident. The dealership was alerted. There were no problems with the vehicle's cruise control prior to the incident.
Dt: the contact owns a 2001 ford explorer. The contact stated cruise control was not working properly. She had the cruise control set at 35 MPH while going up a hill, but was pulled over by the police, and they stated she was going approximately 65 MPH. The consumer showed the police that this was what actually happened. This happened 7 times in the last 4 months. The on/off switch that was used to disengage the cruise control will not work, and the contact had to apply the brakes hard to disengage the cruise control. The contact has not been to a service dealer to have the vehicle inspected, and has not contacted the manufacturer. The contact stated the lights on the steering wheel did not illuminate. The fuse has been replaced to remedy this situation, but it did not fix the lights problem.
2000 ford explorer accelerator pedal became stuck causing a surge of acceleration.*mr as a result the consumer's wife went thur a garage door. *bf
While the vehicle was parked a fire started under the hood. The vehicle was totaled. *jb the problem may be related to the cruise control as other ford model vehicles. *sc
Was driving approximately 50 MPH heard a popping noise. Noticed white smoke coming from steering column. No flames appeared. Pulled vehicle over and shut everything down. Contacted police and towed the truck. At the mechanic's shop was informed that the cruise control cable was pinched off and started the electrical fire. No injuries reported. *ak
Vehicle was parked in the garage for an hour when all of a sudden it caught on fire along with consumer's home. Results showed that there was a short with the cruise control switch under the hood.
I notice the 2001 ford excursion had gear box problems. I just had to replace steering and tie rods on my 2001 explorer. Also, I had to replace the idle control valve and a friend also has an idol control valve problem on his 2001 explorer. Are these problems at large. If so, I would love to have ford reimburse me for these charges on a vehicle that just has 37,600 miles on it.
While driving on the highway the vehicle began decelerating/not responding to pedal application. The consumer exited the vehicle and noticed that the accelerator pedal was dangling buy a pin, a ford trouble shooter met the consumer and patched the pedal so the vehicle could be taken to the dealer. *jb
Vehicle idles to low and causes it to cut off. Took to dealer 4 times, and they could not fix the problem. *ak passenger side seat would not lock, also consumer states vehicle is experiencing poor gas mileage..
Cruise control will not shut off after use by switch nor by taping on brakes. When tapped on brakes to slow vehicle down engine starts to rev up. To slow vehicle down vehicle had to cut engine off/ shift into neutral, and drift to side of road. Contacted dealer, and consumer was taking vehicle into dealership.
Vehicle idled up and down and up and down all the time like its was recycling. Vehicle experienced some loss of power. In may of 2001, consumer took vehicle into dealer for a sulphur smell. Dealer told consumer that vehicle was fine. On 31st of may, engine light came on, and would not go out. Took back to dealer, and the dealer stated consumer needed a new engine. Also, vehicle would not stay on raod when ground was wet. Dealer replaced stabilizer.
Consumer was traveling at approximately 75 MPH on cruise control. Attempted to slow vehicle down by applying brakes. Vehicle was very difficult to bring to a stop. When vehicle stopped, engine was still idling/running at the 75 MPH level. Consumer shut vehicle off. Then, turned vehicle back on, and engine automatically started idling at a high speed. Please provide any additional information/attachments. *passerby stated that idle cable became stuck, and released it to prevent engine from running at 75 MPH level.
When driving and when releasing accelerator pedal vehicle just quits.ford has bene contacted.
Vehicle was at a stop sign and suddenly accelerated into another vehicle. Brakes and both airbags deployed, and consumer hurt his head. *ak the accelerator and brake pedal were very close together that it was easy to depress both simultaneously causing the vehicle to accelerate instead of slowing down.
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