Tl*the contact owns a 2001 ford explorer. When the contact attempted to open the rear window the lift gate failed to open. The manufacturer stated that the VIN wasn't included in recall 04v442000 structure: body: hatchback/liftgate: hinge and attachments; therefore they will not offer any assistance. The vehicle will be taken to the dealer to be repaired. The failure and current mileages were 126,643.
2001 Ford Explorer body complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Tl* the contact owns a 2001 ford explorer. The contact was driving approximately 20 MPH and encountered bumps in the road. The vehicle exhibited a loud rattling noise coming from the rear end of the vehicle. The failure occurred whenever traveling over bumps or uneven road surfaces. The vehicle was taken to an authorized dealer where the technician informed that the failure was related to the rear internal panel. The front and rear shocks were replaced. The contact stated the vehicle had been taken to the dealer on numerous occasions for the identical failure which there were no resolutions. The failure continued to occur. The failure mileage was approximately 6,000. The VIN was unavailable.
Tl*the contact owns a 2002 ford explorer xlt. The contact stated the composite panel, which is attached to the lift gate, began to crack and fracture from the vehicle. The dealer was unable to offer remedy for the failure and advised contacting the manufacturer. There were no repairs made to the vehicle. The failure mileage was 15,463 and the current mileage was 90,438. Updated 05/19/10
I have a 2001 explorer and the paint has been peeling off for a couple of years. If I wash it with high pressure, the paint will blow off the hood. Paint has bubbled and come off on the hood, tailgate and both quarter panels over the rear wheels. I hand wash it at this point to minimize more paint loss.
Running boards have rutted out and if someone stepped on them it could fall out.
Nar 05/21/2003 *mr loud popping in front end,passenger side window defective, back doors breaking from in side handles.
Consumer called complaining about having problems with water leaking. Also stated that is more than just a leakage because everytime the consumer makes a left or right turn you can here a real loud sound of water moving on the roof. Dealer was contacted and stated that to keep the windows open so the water can dry. Ts
The number three body mount located in the cab of the vehicle has cracked throw the metal which causes the body to be disconnected from the frame of the vehicle. The manufacturer has a service bulletin 122-25 for this part,but the repair solution dose not fix the problem per consumer. Please provide more details. Ts
Customer states, the cover for door lock and window switches on the driver side and front door is loose and will not stay snapped in place, also the door hinges were replaced.*scc
Straps fail to hold scooter securely, bolts holding rollers in place bend, screws holding platform toghether come loose,the lift fails to remain in the up position with the scooter secured to it after hitting mild bumps.
Consumer states that while driving at over 50 MPH the slightest bump on the road will cause the vehicle to sway. Contacted dealer and the dealer is not willing to do anything.
Consumers daughter was driving the vehicle when some one cut in front of her. Taking evasive actions to avoid a crash the vehicle rolled over twice. The vehicle was purchased with firestone tires on them. As a precaution, consumer had all 4 tires replaced. The roll over was not caused by tire delamination. Consumer states because of the rollover risks involved with the firestone tires on this particular SUV is the reason consumer replaced the firestone tires as a preventive measure. Despite the precaution the vehicle rolled over. Consumer would like the federal safety agency to reconsider its decision not to initiate a saftey investigation of the ford explorer.
Consumer stated during a rollover the seat belts did not work properly, and passenger was ejected from vehicle, vehicle was hit and rolled over, consumers wife was ejected resulting in a fatality. *jg *ak odi spoke to husband and he assumed his wife was wearing the seatbelt. Wife was driving and during event was thrown out the passenger's side window. There was no witness to the wife wearing the belt.cw
Vehicle hesitates upon acceleration and has also stalled on 5 occasions, the dealer has repaired/replaced various componets on the vehicle, however consumer still experiences the same problems.
Consumer is calling to report a defect on the running boards. Consumer sustained a fractured hand from falling off of slippery running boards. Dealer has yet to be contacted. Please provide further details.
Driver overcorrected veh rocked and flipped. No safety defect listed.
While driving and trying to avoid hitting a vehicle that cut her off the driver lost control of the vehicle and it rolled over twice, the driver sustained relatively minor injuries, glass shards in her left elbows, the vehicle was a total loss, the consumer believes this is a design flaw of the vehicle.
Entire brake system went out in december 2000. Dealer replaced ABS and other brake parts. Brakes went out again on january 30, at dealer at this time. Also, consumer had to have seals on headlights and trim of vehicle replaced. There was a popping sound from radio.
Consumer had an accident. Bumper was among other parts that had to be replaced. Repair shop told consumer , that according to ford, new vehicles will be receiving the bumpers first. They had no idea when they could replaced it.*ak,
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