Tl*the contact owns a 2002 ford explorer. The contact received ford recall notice number 05s28 for the vehicle speed control in august of 2007. The dealer stated that the part will be available in june of 2008. The contact stated that the recall has gone beyond a reasonable amount of time for the repair to performed. There had been no failure to date. The current mileage was 135,000.
2002 Ford Explorer acceleration complaints
Page 4 of 6: complaints 71 to 100 of 152, newest first, as owners wrote them.
I own a 2002 ford ranger xlt pick-up truck. In august of this year, 2007, I received a recall notice for a speed control deactivation switch. Within two weeks I called the local ford dealership and they requested me to bring the vehicle in. I did, and upon arrival I was told that they did not have the part to fix/comply with the recall. I had a few choice words with the dealership and was told to wait for a call concerning the parts arrival. I waited, waited and waited, and still no call. I have contacted the local ford place three times since august of 2007. I still, as of november 25, 2007, do not have a repaired truck in accordance with the recall. All of the numbers on the recall sheet point to the local dealership and nothing else. I have no other avenue except this one. I just want my truck repaired for the safety of me and my family. Please assist me in resolving this issue, as safety should be priority one in any auto makers mind. This is my first ford product and I am not pleased with their capacity to handle such a crisis as a fire within the vehicle. I hope that they understand the magnitude of this and the avenues they have provided show only a false sense of security within all ford products. Please contact me as soon as possible with help in this area. Thank you in advance.
Tl*the contact owns a 2002 ford explorer. The contact received a recall notice for the cruise control in august of 2007. He took his vehicle to a local dealer to have the recall repaired and they stated that the parts would be unavailable until november. He called another dealer and they currently do not have any parts as well. He attempted to notify the manufacturer, but was unable to speak with a representative directly. The contact has not had the speed control switch deactivated. There had been no failure to date. The current mileage was 51,000.
While pulling into a gas station slowing to a stop the vehicle suddenly accelerated. Striking the barrier in front of the gas pump. Vehicle was towed to repair shop.
Tl*the contact owns a 2002 ford explorer. In september of 2007, the contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). She was informed that the part would be unavailable until december of 2007. The dealer never advised her to disconnect the speed control switch. The purchase date was unknown. There had been no failure to date. The current mileage was 82,000.
Tl*the contact owns a 2002 ford explorer. A recall notice was received for the federal safety agency campaign id 07v336000 (vehicle speed control). The dealer advised not to drive the vehicle, however; the part was unavailable for two weeks. There was no failure. The current mileage was 65,000.
Repeat failure of brake light switch, cruise control won't disengage when brake pedal depressed ,an unsafe situation. Also intermittent inability to shift out of park and brake lights not operating.
Prior to the incident, I noticed that the accelerator pedal seemed somewhat loose. We were on the freeway in the l.a. Area when I needed to accelerate quickly. As I did this the accelerator stuck and the vehicle surged. I was barely able to avoid rear ending a semi and avoid other vehicle on the congested freeway. The front seat occupant was able to lean under the dash and free the pedal. We pulled over and found our way to a mechanic. He advised that a small plastic piece had broken near the pedal. A bar that is attached to the system then stuck under the dash. He repaired this by bypassing the manufacturers system for less than $200.00. I took it to the ford dealer and they told me it would cost over $800.00 for labor and parts. I don't really want to repair it with the same parts if it could possibly recur.
After driving on a cold weather night at single digit temperatures, the vehicle seemed to accelerate on its own even without pressing the gas pedal. When the vehicle is put into park or neutral, the RPM was above 4000. From a complete stop, the vehicle would accelerate on its own. When braking the vehicle seems to still want to move.
2002 ford explorer- spouse almost seriously injured when the gas pedal throttle was stuck and would not release. Car lunged out of control. Slamming brakes only slowed it but did not stop it.
Accelerator pedal becomes stuck at time causing high idle speed. I have taken the vehicle to cal worthingtons 4 times in the past complaining of stuck accelerator or excessive idle. The dates were 6/20/02, 12/04/03, 5/23/05, 10/17/05 and now the accelerator is stuck completely at 4000 RPM.
Dt*: the contact stated the gas pedal stuck causing an accident by hitting a van and barely missing a house. This was the first occurrence and the accident was reported to the police, however, the police have not finalized the police report.
2002 explorer has problems picking up speed and over use of gas. *ts the consumer also had problems with the transmission, gear adjustment, difficult high altitude driving even after gear change, air suction into the engine and transmission, accelerator and ses light illuminated. The vehicle was taken to the dealer but they refused to provide any assistance. *nm updated 07/06/06.
Dt*: the contact stated while approaching a stop sign and applying the brakes the vehicle accelerated forward causing a minor crash. There was a police report filed at the scene. After inspection the dealership replaced the wheel speed sensor on december 15, 2005. When the problem returned the dealer replaced a different unknown sensor.
Dt: the contact stated the accelerator pedal failed to release when completely depressed. The vehicle has been seen by the dealer on one occasion. The vehicle was only test driven. No diagnostic test was performed. The dealer was unable to duplicate the problem therefore, no repairs were made.*ak updated 01/11/06.
Sudden acceleration with foot off of gas upon startup of vehicle and shifting into gear.
2002 ford explorer- crashed into doctors office- because of failed throttle body- reported to ford. One letter received requiring information-no response from ford since july, car still waiting for inspection, dealer inspections confirms throttle body cable stuck causing car to accelerate on its own and crash--no response from ford.
Dt: contact's wife on states on 9-17-05 was driving the 2002 ford explorer and she stopped at a red light on a hill. She took foot off of the brakes and the car surged very high and lunged forward, resulting in a rear end collision. The contact was concerned that this may had something to do with the cruise control. The contact's wife did not have the cruise control on at the time of the accident. The dealer did not think this had anything to do with the cruise control. A police report was taken. This was the first incident of this kind. The contact reported of having no problems with the cruise control prior to this accident. *ak.
While turning into a parking space and braking, my vehicle experienced a surge in acceleration that the braking could not control. Vehicle was going approximately 5 MPH. In an attempt to avoid a concrete abutment, the passenger front fender clipped the driver rear fender of another vehicle. When I questioned ford about problem, they said they had no recalls and I should get it looked at. The problem has yet to be determined.
I had just left work with my mother and noticed a smell of burning rubber or wires. We drove for approx. 4 blocks still smelling this. We rolled down the windows thinking it was coming from outside. I even turned off my air conditioning thinking it was pulling the odor in from outside. We then decided we should turn around and go back to my place of employment and have the mechanics check it out. I turned the corner and smoke starting coming out from under the hood. We then pulled over to call our wrecker. The smoke got worse, so we got out of the vehicle and moved away. We then called the fire department. After about 5 minutes flames started coming out from under the hood. Then, there was a small explosion and there was a hole blown in the center of the hood close to the windshield. The flames were then shooting about 6 to 8 ft in the air. The fire department arrived and put the fire out. We have not yet heard if it is a total loss, but I'm sure it is.
The accellerator on our 2002 ford explorer xlt sticks intermittently.
Vehicle stumbled while making a left turn into my driveway I fed it gas to keep it from stalling and it accelerated rapidly into my garage door. While under warranty this problem reported to dealer but they claimed they were neve able to find a problem. The last service under extended warranty said same problem reported and this time I was charged for the test but once again they found nothing I complained to ford via their web site but they never replied to my emaili
2002 ford explorer accelerator became stuck open.*mr the consumer stated the vehicle went out of control. The consumer was able to place the vehicle in neutral to turn off the engine.
Dt: contact states when taking foot off of the throttle it continued to accelerate. This happened three times. The last time was less than 30 days ago. It has only been happening for the last three months. It has happening more frequently. It does not happen at a low speeds; but at other speeds above 35 MPH. Road conditions have been perfect at every incident.
Dt: the consumer states that on 2002 ford explorer the throttle stuck. He had a hard time stopping the vehicle in a work zone. Consumer applied the brake extremely hard and put the parking brake on and engine continued to roar. Dealership stated that he had never heard of this happening. This occurred in september 2, 2004, and has not happened since. He read an article in the july 13, 2005 washington post stating that other consumers were having a similar problem. When he started vehicle again the roar stopped, and he pushed on the throttle, which caused it to operate again. Consumer had left foot on the brake and tapped the accelerator.
While starting to move forward, the accelerator stuck twice in the last month. Once I nearly went through a closed garage door. Until now I thought someting got in the way of the accelerator. Heard that this was an equipment problem. Now I will seek to have the defect repaired.
At highway speed of approximately 65 MPH, I applied the accelorator and it stuck in the increased acceleration position. After a few frantic seconds (10 - 15 approx), I managed to release it by kicking it. At the time, I felt that it was possible that the floormat or carpeting may have been involved in the problem, but was not sure. I have not taken it to a shop because of that uncertainty. However, the current odi investigation convinced me of the strong possibility that this is a manufacturing defect.
Dt: consumer states her 2002 ford explorer had the throttle stick last week. The dealership told her they could not do anything about it. The dealership refused to inspect the vehicle until ford ordered them to or they heard from the federal safety agency. The vehicle accelerated on it s own and she had to turn the vehicle off and take the key out.
Two different times, both stopping at a traffic light, the accelerator kept going. Stomped on the brake as hard as possible, finally had to turn off the key. Took the 2002 ford explorer to the dealership and they could not find anything wrong.
Dt: the caller saw an new report on 48 hours about fords burning up and has concerns about his vehicle. The dealer said to call the manufacturer to see what they say. The manufacturer said there was no recall on it. The consumer felt that this was a major safety issue and ford should replace the part before anything else happens. *ak the consumer is concerned about the cruise control switch and it's potential to cause a fire. *sc
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