2002 ford explorer front and rear wheel bearing replacement. Back right wheel bearing failed causing damage to the axle, breaks and wheel drum. Front left wheel bearing failed. In both occasions noises were heard. In regards to be back wheel bearing the tire almost came off and the wheel froze. This occurred while on a major interstate traveling at a speed of 65 miles an hour. Back wheel bearing, axle, drum and brakes replaced at a ford dealer, costing over $1700 dollars. Front wheel bearing began making a thumping noise and was replaced at a local mechanic costing $500. In contacting ford I was told there was nothing they could do.
2002 Ford Explorer brakes complaints
Page 3 of 6: complaints 41 to 70 of 132, newest first, as owners wrote them.
I own a 2002 ford explorer xlt, I have had problems with my ABS light coming on and my brakes not working correctly, they pulsate as if they are trying to engage even when it is 90 degrees outside and completely dry. Nothing upsets me more than having to put on my brakes and having the feeling they are not going to work. This puts me in danger as well as those who own this model. I am scared to drive it anymore. I am asking for help here before I kill myself, my family or some random person because of faulty brakes. I don't think I should have to pay out of pocket for faulty ABS problem that ford has screwed up on. Below it asks for an incident date, let me tell you there have been several times in which they kick on and it feels like I'm not going to stop!!!! Why does there have to be a death before these companies finally recall and fix the problem??
I just spent $492.01 repairing the 2002 ford explorer xlt. The bolt holding the right side caliper mounting bracket sheared off. It scored the inside rim which resulted in a breach to the tire, causing it to go flat. This problem happened 5:15 am in the morning with no one on the road. As soon as I hit the brake,the tire locked up and the car came to an abrupt halt. Had this happened during the daytime or when there were other cars around, much damaged could have occurred to myself and other vehicles in the area. The mechanic said it was a defective part. I feel ford should reimburse me for the cost of repair. And by the way, I have an extended warranty with this vehicle.
Tl*-the contact stated that while driving 50 MPH in the 2002 ford explorer he heard a loud noise coming from the back of the vehicle. The contact took the vehicle to dealer for a wheel bearing repair when the odometer reached 10,300 miles, and was informed that both the rear spring and the emergency brake cable were fractured. The contact stated that he tried to get a resolution for repairs on the vehicle because it was still under warranty, but the dealership refused to repair the vehicle unless the contact paid for the repairs. The contact purchased the vehicle from wentworth motors , and they told the contact that he had to take the vehicle to a ford dealership for the repairs. The current mileage was 10,600.*ak the rear springs failed. Updated 04/12/07.
Tl* the contact owns a 2002 ford explorer ltd. The ABS light continued to illuminate. The failure mileage was 58800. The dealer informed the contact that they didn't have the part to repair the vehicle. Also, the dealer stated that they were unable to diagnose what was causing the ABS light to stay on continuously. The dealer called ford , and they were researching the cause of the failure. The current mileage was 60000.
Tl* the contact owns a 2002 ford explorer xls. The mechanic was rotating both rear tires and changing brake pads. The mechanic stated that the rear coil springs sheared off. The current mileage was 51,600. *ak the consumer has provided both the invoice and pictures of the broken coil springs. Update 4/23/07
Dt*: the contact stated the brakes failed, which caused an accident. The brakes were inspected about one month prior to the incident, and the pads and brakes were did not display any problems. The brakes failed and the vehicle had not been to a service dealer to determine what caused the failure. A police report was taken, and no injuries were sustained.
2002 ford explorer 39,000 all 4 brake rotors rusted to the point they couldn't be cut and were literally eaten away .
Explorer makes whining noise in rear end at speeds between 45 and 70 MPH. The ABS light stays lit continuously even after having the brake system services. Have also had front wheel bearings replaced all this since the vehicle reached 60,000 miles it now has 86,000 and mechanic says it need a new rear end.
2002 ford explorer. Abs light came on intermittently beginning in 2005 only after extended trips (about 60+ miles), then came on and stayed on in 4-2006. The ABS sensor and brake switch had to be replaced. My mechanic said ford had a recall. But when I contacted the dealer, they said it was only on a certain truck.
On or about november 3, 2005, I purchased a break model used ford explorer xlt 2002 from norm reeves honda car dealer in cerritos, ca. The car had 78,000 miles on it at the time of purchase. I signed the papers and took the possession of the car. It has not been more than 2 months that the car started giving me trouble on the pick up of the speed, transmission, gear adjustment, over use of the gas, difficult high altitude driving even after change of gears, air suction into the engine and transmission, accelerator and signs like service engine soon on the front panel, although I have been getting regular lube and tune on the car after every 3000 miles. While driving the, occasionally, the car gives a thundering noise on the tires as if it is dragging itself and running on the road. This makes me fear that my car is not safe for me to drive! The norm reeves honda super store car dealer knew that the car is defective and they simply wanted to get rid of a used 2002 ford explorer xlt vehicle from the fleet as they primarily sell honda cars and similar vehicles. Despite repeated requests, the norm reeves honda super store and their sister company ford of cerritos refused to provide service on the car since I stopped payments on the car loan. Other ford car dealers have test driven this car and observed the same defects as I have mentioned. My purpose of writing this complaint with the federal safety agency is to request the intervention of the federal safety agency immediately as the questioned vehicle is likely to endanger my life on the local roads and/or on highway/freeways. Due to major defects in the car, I can meet with a serious accident and can be crippled or suffer such pecuniary losses that are irreplaceable and/or I can die also with out any fault of mine. Please recall firestone tires v. Ford motor company case law. Criminal charges against norm reeves honda, ford of cerritos and their ceos to follow. Please contact me and the dealers asap. Respectfully submitted, amardeep singh gill.
My 2002 explorer is also having the same problems which have been previously noted by other explorer owners. The whining when reaching 50-60 km/hr, which goes away when you take your foot off the gas, the slipping and shuddering of gears and sometimes passing gear never kicks in, the ABS light comes on (usually after the truck has warmed up and it doesn't seem to happen when the weather is really cold), the ABS is now starting to act up, wherein it randomly activates itself even while on dry pavement and the brakes feel mushy when this happens. Now the locks are randomly not working. I would like to share one instance about the passing, shuddering, slipping was when I was traveling on the highway with my kids, I pulled out to pass, and when I stepped on it the truck shuddered so hard, that my daughter, who was coloring a mother' day card, actually scribbled when it shuddered, if that makes any sense. She was po'd at me asking me why did I do that and now her card was ruined. We have had the transmission in for service and were told nothing was wrong. We had the transmission fluid changed and the truck worked fine for about 2 weeks and then back to the same old problems. My husband and I are seriously considering trading this piece of crap vehicle off and we have decided that it will only be imports from now on. Ford needs to wake up and start fixing all of these problems or they will be finding themselves bankrupt in no time. I was brought up as a kid in fords; 67 t-bird, ford ltd, 1/2 ton truck, 3/4 ton truck, 78 ford t-bird, ford taurus, my first car being a mercury lynx, then a 93 ford festiva, hubby owned a 93 ford ranger 4x4, 98 windstar, my mom owns a 96 explorer and so on. My friend just got rid of her 2000 explorer which she lovingly named her 'ford exploder'. Thanks for listening to my rant and I really hope that with everyone's input that something can be done about this.
2002 ford explorer xlt v6 4wd 46,000 miles. Experienced vibration in brake pedal and noticed increase stopping distance. Investigation revealed excessive rusting of both front and rear brake rotors. Brake pads worn unevenly. Replacement of front and rear rotors and pads was required. Original rotors are available.
Dt*: the contact stated while driving 10 MPH the brakes failed. When the brakes were applied the pedal went to the floor. The emergency brake was used to stop the vehicle without incident. There were no indicator lights on prior to the failure. Neither the dealer nor manufacturer has been alerted.
2002 explorer rear coil springs broke at 76,000 miles. *ts the front brake pads were replaced.
Dt*: the contact stated while shifting gears, the automatic transmission made a clunking noise and the vehicle displayed a jerking motion. The vehicle was seen by a dealer and the solenoid housing of the automatic transmission was replaced. Afterwards, the problem persisted and the solenoid housing was again replaced by the dealer. The front pads were replaced. The drivers side door would pop open. There was a delay when shifting gears, and then the vehicle would slam into gear. Updated 04/06/06.
Dt*: the contact stated when the vehicle was taken to an independent repair shop for state inspection, the technician determined all four rotors were corroded and flaked off when touched. There is corrosion on the entire underside of the vehicle. The technician stated it looks as though the entire vehicle was submerged in saltwater. The dealership and manufacturer have not been contacted.
Ford explorer 2002 2 wheel drive was driving at 65 MPH on freeway. A car cut off the ford and anti lock brakes were applied. Brakes locked and driver lost control of SUV. Suv rolled over and off the freeway. Side air bags and front air bags did not deploy.
2002 ford explorer emergancy brake failure. 1) pa state safety inspection was performed at ford dealer. 2) drum brake linings were found in total seperation from metal shoes. Condition is likely due to a combination of corosion and lack of adhesive between lining and metal shoe. 3) per the ford dealer's disccovery and sugested repair... The emergancy brake and drum/rotors were replaced. Ford did not take liabiity or cover the expense. (old parts are available upon request).
When we first bought our 2002 explorer xlt from finks used car lot in zanesville ohio it had about 22 or so thousand miles on it and we requested a check up on the vehicle. The back hatch brackets was replaced, and the back wheel brakes were sticking and burning, locking up. That problem seemed to be fixed. Then the antilock brake system light started coming on and the front brakes seemed to be grabbing....just last month. I had the cruise control set on the vehicle once and it smelled like something smoldering so I shut it off and it hasn't been on since. I called the ford garage to ask if my cruise control was on the fire hazard list because the vehicle was built in 2001. I was told if I did not receive a letter in the mail it wouldn't be replaced. This vehicle was still under warranty when I bought it. So far I am getting nothing but the back hatch brackets replaced. The vehicle was parked and it now has 29,956.0 miles on it. I am driving my 1995 auto with 122,000 miles on it waiting for winter and graduation from college. I am afraid the brakes are going to lock up in the winter and send me sailing. I want to know if there have been any other complaints on this explorer built in 2001 that is a 2002 explorer.
On june 29, 2005, during annual state inspection my 2002 explorer had to have new rear brake rotors installed for the 2nd time due to rust. Mileage was 24,713 miles. Purchased vehicle new on march 29, 2002. August 14, 2003, approximately 10,250 miles, had to replace the rear rotors due to rusting. Ford dealership recommended the brake linings be replaced as well. Ford covered this complete cost. In this 2nd instance, ford will cover nothing since vehicle is beyond its 36 month warranty, & brakes are considered wear items. I believe this is a safety issue, as the rusting of the rear rotors prevented my vehicle from passing the state safety inspection. Additionally, this is my 3rd explorer, all purchased new, & the only one having this problem. Initial 1991 explorer driven 9 years & over 70,000 miles; 2nd explorer a 2000 model still driving, over 54,000 miles, had the rear rotors & brake pads replaced after 44 months, 33,692 miles. Have lived in the same area & driven the same roads with all 3 vehicles. Have had essentially all service work done by the selling ford dealer in all 3 instances. If the brake pads were wearing out, & the rotors were being damaged due to the worn pads, I could understand how this condition was due to my negligence in not attending to the braking system. However, the brake pads have not been worn out in either replacement situation. The service adviser & service manager both claim there is nothing they can do, as the rotors cannot be turned, rust is a common problem with brake rotors, and ford regards brake rotors as wear components. Correspondence thru ford's internet site repeated rotors are considered a wear item & cannot be covered, regardless of the reason for replacement. No one will provide any ford regional contact information for discussion. It appears to be a no win situation where the manufacturer can classify a component as a wear item & have no consequences when the component fails for other non-wear reasons.
Rubbing noise heard on rear wheel. Found parking brake pads had dis-bonded from brake shoe. Safety system that ford motor dealer, chantilly, va indicated it would not replace even though it was a defect.
After bringing my car to the dealership, I was informed that I needed back brakes. I took the car to my mechanic and he informed me that my brake pads and rotors were completely rusted through and rotted. This could have potentially caused the car to become unable to stop. I had to replace all four brakes (routine), brake pads, and rotors. My car only has 40,000+ miles on it.
Dt: the ABS light illuminated on the dashboard panel without any accident. The owner's manual stated if the light illuminated the ABS was not working. Has not been to a dealer for this issue at this time. No problems with the brakes, but was concerned the light for the ABS was on and could not be working. This happened in the past, there was a repair on the axle speed sensor of the ABS. This lasted a year, and later vehicle had to be taken back to the dealer for this and the sensor mount, contact point was cleaned, and cleared" the fault warning code on the computer. Now the ABS light was on again.
I own a 2002 ford explorer. It has approximately 70,000 miles. I brought it in to have the rear brakes replaced at superior ford in plymouth, minneasota in may of 2005. While the brakes were being replaced, I was informed that the brake pads on the parking brakes had "fallen apart". The adhesive had failed and the asphault pads had fallen off the metal backing and were loose in the drum. I told the service manager that I had rarely used the parking brake. I was told that this frequently happened on explorers and expeditions, particularly when the brakes haven't been used much. It concerns me that a safety feature like an emergency brake could fail after three years without significant use. I would have had no idea that the pads had fallen off the emergency brake if I hadn't brought the vehicle in for regular brake service. The mechanics and ford's customer service people didn't seem to bothered by this. The supervisor told me that parts are only made to last 36,000 miles (the warranty period). The ford people said that they don't take any responsibility for brakes after 12,000 miles.
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems. The 4wd module wasn't working. The driveshaft and both front wheel bearings were replaced. The rotors were out of round. The service engine light illuminated along with the over drive light. The transmission experienced the same problem on two occasions and possibly a third time. A large puddle of transmission was found under the vehicle. The torque converter was noisy. The acceleration pedal would pull back. When the vehicle was accelerated, it would whine. The left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on. The error code for the service engine soon light was due to the solenoid which had been changed before. The A/C was inoperative. *sc
2002 ford explorer experiencing problems with bad rotors. *mr the brakes made a popping noise. The ABS had come on and gone off.
Concerning 2002, ford, explorer, eddie bauer: we were driving on 09/19/2004 when a car drove up next to us and driver stated that rear brakes were smoking. No brakes were on. We pulled over, and saw that they were smoking and smelled badly. Called ford roadside assistant to tow us to landmark ford, in tigard, oregon. Upon inspection on 09/20/04, parts were replaced. Two weeks later on october 3,2004, we were again driving and when we got home, and noticed that the rear left brakes were smoking and smelled badly. We called ford roadside assistance ,and had the car towed again to landmark ford. Upon inspection on 10/4/04 we were told that they could not identify the problem and therefore would not replace any parts. We spoke with service manager larry baker concerning this issue. He asked us to drive the car home, and if it happens again to call and bring the car down. On friday april 15,2005 we were driving with our two nieces when we noticed the left rear brakes started smoking and smelling badly. We were close enough to home and made it. The entire wheel on the left side was too hot to touch, the rubber on the tire was also very hot. We called ford roadside assistance again to have the car towed down to landmark ford. We received a call on tuesday 04/19,2005 from service department that they could not identify the problem. We were asked again to pick up the car, and call if any problems arose. Three times the same exact thing has happened while driving. Smoking and smelling brakes is a serious safety hazard, and we are concerned that one time if this happens again the car could catch on fire. It appears to be an intermittent problem, and the service department manager mike walker stated previously that they have had some problems with this before, but not enough to put out a recall. We would appreciate some investigation into this matter as we are concerned for our safety, and the safety of others on the road.
Several problems - at 9,000 miles my brakes went and had to have my rotors resurfaced by 23,000 miles my rear brakes were completely gone and my front brakes were nearly gone. This cost me over $1,000 to repair. At 25-27,000 miles my vehicle would not change gears properly. Going in reverse the vehicle would "bang" into gear, then going from park to any gear this would happen. On level ground and on hill. The dealership said they guessed at the problem and fixed something in the transmission. At 32,000 miles the piece of plastic under the liftgate window completely cracked. Since under warranty the dealership is fixing this. There has been a "whining" noise while using the gas pedal for some time that the dealership can not recreate.... I expect that to go wrong as soon as my warranty expires. I think you only get 36,000 mile warranty because they know the vehicle will fall apart after that!
I had the oil changed on the explorer and they told me I would need to get the brake pads replaced very soon. I intended to get a couple quotes for this job but we had a death in the family so I took the explorer back to lapeer ford to have the brakes serviced. They called and said that the rotors had deteriorated to the point that they could not turn them down. I ask how they deteriorated and they said the rotors had rusted. I gave permission to replace the rotors at a price of $400. I also indicated I would like for them to talk to ford about the deterioration. I also called ford. Ford gave me an answer that the dealer said that the replacement of the rotors was normal maintenances and lapeer ford gave me an answer that ford said the replacement of the rotors was normal maintenances. The explorer had 41000 miles and I had the vehicle for two years. The rotors had rusted to the point that I had only about 50% of the surface contacting the brake pads. This rough surface also caused the brake pads to deteriorate faster. I ask for the rotors to be replace free and was refused. I also ask the a receive a partial rebate for the pads because they had deteriorated faster because of the rust on the rotors. They refused as normal maintenances. I feel the rotors should not rust to this point and also caused a safety factor because only 50% of the braking surface remained. I have the rotors and pads that were replaced.
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