Check engine light illuminated at approximately 39000 miles. Diagnostic code p0174. No leaks present. Codes cleared. Check engine light recurred at 42000 miles. Diagnosed as failure of both exhaust gas oxygen sensor 063028 and sensor assy 021675. Ford motor refused reimbursement for defective parts.
2002 Ford Explorer engine complaints
Page 7 of 8: complaints 161 to 190 of 213, newest first, as owners wrote them.
Bought car in january 2003, was a dealer vehicle. We had 54,000 miles on it when I was driving it home from work and the check engine light came on the same time the explorer started almost bucking. The front end of the vehicle was shaking so bad that I immediately pulled over as best as I could. I called aaa and as they had me turn the vehicle around so it could be put on the truck the engine stopped all together, and the vehicle would not turn over. After bringing it to my mechanic I was told that the engine had seized up. I called my local ford dealer where I had purchased the vehicle and was told that it would not be covered because my warranty was for 36,000. I have had the oil changed always on time and also had the vehicle in for its full maitence check just months before. Come to find out, the valve spring in the motor broke and caused the engine to seize. I had to order a new engine from ford and between the engine and labor it cost me close to $3,900. When I called the ford company, because I got nowheres with my local ford dealer I was told that they could not do anything for me. If a recall was to ever come about then I should save my receipts. I have pictures of the engine to prove what had happened if I ever need them. The way I look at it, I have more miles, because of my job, than others do on a 2002. It's just a matter of time until others have this happen. My local ford company says its a fluke. Nice reason hah? To me a $3,900. Fluke is nothing to laugh about!
While driving at 30 MPH the consumer began to hear a pinging sound in the engine. After the vehicle picked up speed the pinging sound went away. The dealer examined the vehicle and found that the timing chain had too much play in it. The dealer informed the consumer that there is an improved part but, it cost nine hundred dollars.
The automatic gear shift broke. Could not change gears. Electric windows stopped working both driver and passenger. Air conditioner broke - air conditioner clutch make rubbing noise when engaged.
The vehicle stalled while idling at a light. *ph the vehicle was taken to the dealer who replaced the valve. Unfortunately within three day the vehicle stalled again. The vehicle was returned to the dealer but they were unable to duplicate or repair the problem. The vehicle began to surge while surging idling. The dealer was unable to permanently resolve that problem. The consumer noticed a whine in the rear end of the vehicle. The dealer replaced the rear differential but when the vehicle was returned to the consumer the noise was still present. The vehicle was still under warranty when all these problems started.
Vehicle stalls after driving 20 miles or above on freeway. When on exit ramp,engine light turns on and the engine shuts off. I have to put it in park and start engine again. The vehicle also accelerates when stopped at light, while foot is on brake. The engine stalls to change into faster speed.
Driving on the expressway, when we got off & we tried to stop my husband heard a revving noise the car did not want to come to a complete stop. He shut the car off and the problem continued. The car was accelerating on its own. We had to shut the car off & coast to a stop because the brakes were not working either. We were lucky not to rear-end someone & that no one in the car including my 2 small children were hurt. The same thing happened 4 days earlier. I was also thankful my husband was driving. The car had to be towed. I have taken this car in 5 other times for related problems. They can never seem to find a problem. This is a lease car & I have had it for 1yr 9mths. It was first serviced 1 month after I got it for a related problem. I do not feel safe driving my family or self anymore in this car, it is so unpredictable.
When stopping or slowing down, intermittently the vehicle stalled when turning left, there was a knocking sound coming from the front left wheel. The heat vents that blew directly on the consumer did not work. These problems have occurred at least three times in one month. The manufacturer and the dealer were not aware of the problem.
While changing the oil in the vehicle consumer noticed that several driver side motor mount bolts were loose. Manufacturer was informed of the problem, and informed the consumer that maybe the problem occurred at the factory. *ak
Vehicle was taken to dealer on four previous occasions to address an overheating problem that occurred suddenly while driving. Temperature gauge would spike and then return to almost normal levels. On the fifth trip to the dealer 10/24/03, was then told the problem is a cracked cylinder head., this was later diagnosed as a piston problem. Vehicle is still with dealer with compression problems.
While driving for extened point of time vehicle would overheat without warning, causing consumer to pull off the road. Consumer had contacted the dealer on four separate occasions, and the problem still occurs.
The consumer noticed that oil was leaking from the vehicle. The dealer replaced the oil pan gasket but the leaking persisted. The dealer then replaced the oil pan but oil continued to leak. The dealer eventually had to glue the screws to the oil pan to sop the leaking. The consumer was not satisfied with this repair. *ak *ph
Consumer states that while driving at any speed and without warning vehicle will stall, and it will be hard for the consumer to control the vehicle. Dealer notified.
On one occasion the vehicle experienced sudden acceleration, and the second occasion, while driving at highway speed the vehicle all of a sudden shut down. *mr *ts
1. Engine stalls erratically when under acceleration ie: when entering freeway, etc. Ford acknowledges the problem, states does not know how to fix it. 2. Brake failure in stop and go traffic. Vehicles currently has less than 10,000 miles on them. Both have same problems.
I have had my vehicle into the ford dealer for the same problem at least 4 times with no success it is still under manufacturer warranty and is a 2002 ford explorer.
My 2002 ford explorer sometimes stalls when starting my vehicle. It has also hesitated and acts like it is stalling when driving. This has happened on more than one occasion, I have almost been hit from the side with 4 small children in my car when it has decided to hesitate.
Two problems. There is a strong rotten egg smell in my explorer. I had the vehicle checked while under warranty, but was told there was no problem. Since the warranty expired the smell has become stronger. I had it checked, and the ford service department said it would cost $600 to repair. The other is a shimmy at 40 miles per hour. The service department just rotated and balanced my tires. I had this done a month earlier and it did not solve the problem. The vehicle still shimmies badly at 40 MPH.
The engine stalled without warning.
The engine stalled twice in 3 days, last friday I was driving at 70 MPH, suddenly the engine stalled and I had to move over 3 lanes to stop at the shoulder, called the police, policeman checked the battery, no problem, the car just wouldn't start, he called the tow truck. I got curious, tried starting the car, it started back up. I then drove to the dealership, the technician said no error code and therefore no problem with the car. Today (sunday), my car stalled again, this time I was driving 20 MPH, the car started back up. What is causing this? I have small children riding with me! Please give me some information about this!
I bought a 2002 explorer on may 23,2002. In the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced. My A/C made a high pitch squeal and after at least five times of trying to repair the existing A/C clutch, a new one was finally put on. My front end suspension has been fixed. My midlift gate cracked in november and a new one was put on. I have had daily problems with the driver's side seat not fully going into position when I start my truck and this problem has not been fixed as the service dept. That I deal with nevers seems to be able to see the problem. Funny how it does it every day for me, though. My blinkers will sometimes stick and stay on without blinking--this also has not been fixed. At the beginning of january,2003, on the way home from a trip, my husband and I noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle. This happened no matter what setting we had it in (ie. Defrost or floor vents). This past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well. Now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on. I have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem. Needless to say, we are currently checking into the lemon law for our state!!!
I am currently involve in a dispute with ford motor compny regarding repairs to my 2002 ford explorer. In brief, the truck was diagosed by ford with internal engine failure, ford claims that sent the truck to them with (5) five quarts of oil missing, I have doucumentation showing that ford did the last oil change within the timeline of maintanence as per ford maintantience manual. Ford is claiming that I am responsible for thefull amount verbally estamated at $5000.00.
I have a 2002 ford explorer and have had numerous problems that the dealer has not been able to fix. At any speed the engine is constantly making a ticking noise. Sometimes when making a complete stop the truck will stall and then jerk forward when I am trying to push on the gas to go. This happens so much and I have sent it in numerous times for this and no solution. This also happened twice on the freeway when I had to press on the brakes to stop quickly the truck locked up for about 5-10 seconds and then jerked forward. I still have to deal with this situation since I am in a lease and the dealership says they can't find anything wrong. I tell them it is dangerous for me to be driving this vehicle. Twice at a stop sign I took my foot off the brake to go but the truck starting moving backwards. I pressed the brake again then released and it still moved backwards. I then put it in park and then back in drive and then it move forwarded. I took the truck in again the next day and told him the situation and still nothing was done.
Consumer states while driving at any speed and no warning the vehicle will shut off. Causing consumer to pull off the road. Dealer has been notified. Please provide further information. Ts
Consumer states that while driving and no warning the vehicle jerks and will lose power and it will be hard for the consumer to control the vehicle. Dealer notified. Mr
This vehicle has not been involved in an accident yet but I have told the ford co. That it is dangerous and they ignore me. When you come to a stop at a stop sign and start to pull out the vehicle will roll into moving traffic and hesitate 4-5 seconds before the gas finally catches and the vehicle goes on. Mean while you have traffic bearing down on you. We have come close to getting hit several times because of this problem. I think this needs to be investigated as a potential problem for other consumers besides myself.
Vehicle would intermittently stall while driving at multiple speed. Dealer was notified, and unable to locate cause of problem. Feel free to provide any further information.
Consumer states while driving the steering wheel locked and vehicle stalled. Consumer is not able to unlock steering wheel and vehicle will not start.
Frequency and intensity of stalling increasing.
While driving consumer lost all steering power at 70 MPH and the dash lights began blinking. Dealer can not duplicate problem.
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