It has become increasing more difficult to fuel the vehicle. The pump clicks as if the tank is full as soon as the fueling begins and take a long time to fill the tank as you have to continually push the trigger on the gas pump because it keeps shutting as if the tank is full.
2002 Ford Explorer fuel system complaints
Page 2 of 4: complaints 11 to 40 of 72, newest first, as owners wrote them.
We were driving down the highway and we heard a clunk and so we pulled over right away and looked and thought it looked like the rear passenger side was sagging but wasn't sure, we drove home and then realized it was def sagging. I took it to the car lot I bought it at and their going to check it all out to see what's going on.. Just be looking at it the car lot mechanic said looks like suspension issue as if something broke. Also the check engine light came on and we had it checked out a few times and it appears to have o2 sensor issues located on the exhaust which seems to be a issues with alot of ford explorers which makes gas mileage terrible and vehicle stalls out and dies, not to mention the piece of plastic under the rear hatch window that always breaks.
Tl* the contact owns a 2002 ford explorer. The contact stated while at an independent mechanic for unrelated repairs he was informed that both fuel tank straps were corroded and had to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 116,550.
My ford explorer has had so many ridiculous problems. This one is extremely inconvenient. The car has trouble shifting gears, it spins from 1st to 2nd gear and then I have to let go of the accelerator for it to shift again, it skips 3rd gear altogether and jerks into fourth after pressing and depressing the accelerator a series of times. Once it's in 4th gear, it doesn't go past 50 MPH. My mechanic says his monitor detected a faulty solender and the entire pack has to be replaced, but that may not be the only problem. If that doesn't do the trick (even though it needs to be replaced regardless) he will have to open the transmission and possibly rebuild or replace some of the parts. I have encountered hundreds of other 2002 ford explorer owners with the same problem. Aside from this, I have a list of other dangerous issues that this car has had and that has endangered my family's and my life numerous times: - gear shift breaking off the steering column as I shifted from reverse to drive in the middle of a busy intersection. - ignition cylinder/switch breaking - possible spontaneous explosion recall related to the cruise control - rear latch breaking and inability to use the rear latch. - electrical system failure - doors not closing properly & draining the battery - faulty alarm system - faulty temperature gauge and radiator - ford not allowing customers to buy just the parts needed for replacement and repair and forcing their customers to purchase entire packages only in order to get the necessary parts at extremely high prices. Ford should be incriminated for selling these vehicles knowing full well that they are flooded with life threatening issues to their customers.
The fuel gauge dropped to empty while on a trip left us all stranded in cold!
The fuel system has a problem with it. When you go to put gas in it the pumps almost immediately shut off. Something in the fuel system is telling the pump that the tank is full when it is not. It can take 30 minutes to put 10 gallons in the tank.
The service engine light came on and I was told there might be a transmission problem. After the service the light was off and I was going again. At 107,000 miles the light came back on and back to the service departmant and they said the #5 ring was having problems I could drive it and it would get worse. It was also mentioned this year explorer had many transmission issues. Now they want a minimum of $3,500 to fix the SUV and the trade-in is only worth $3,500 dollars. I now have 117,500 miles on it and it shifts hard and goes in reveserves slowly. I have talked to ford to no avail at all. The say sorry but we can't help with fixing it at all. There is no discounted rate for an issue that is well known on the blogs. This seems to be against the fact that ford says they have the bext trucks on the road if they think 117,000 miles is enough to replace the transmission. I do not understand the fact they think it is okay to charge that amount for a known issue on the 2002 - 2004 model explorers. I need help as I can't afford to fix it to trade it in and I don't see putting $3,500 plus into some thing that may only last one day to maybe a year.
While trying to fill the gas tank at the fuel pumps, it takes sometimes up to 20 minutes to completely fill the tank. I can only squeeze the handle on the gas pump hose line slightly yet it keeps shutting off as if the tank is full. I know that it takes nearly 20 gallons to fill my tank yet the nozzle keeps shutting off every 10 - 12 seconds.
As I was driving home from work my fuel gauge went from full to empty and the check gauge light came on then the vehicle died and I lost power steering and the power brakes.
Fuel gauge off - did not want to start - dealer fixed under warranty , changed fuel pump 20 days later took back again , still had trouble start , bad fuel reading - changed pump again, took back 45 days later , fuel gauge not working - 3 days later , found bad fuel sender card [board] ordering new board as I write this. Common problem with these explorer gauges sodium buildup on unit due to the crap 10% ethanol added . All being fixed under warranty , thank god! My daughters 2005 explorer starting to have fuel gauge problems also 69,000 miles.
I noticed one day that my gas gauge showed empty when I knew I had gas, the next time I started the engine my gas gauge worked. From that day it works sometimes and sometimes it doesn't. I am afraid that it will give out completely one day and can't afford to fix it. I have read many complaints about this problem and wonder why there is not a recall as I feel ford should take responsibility here as it is clearly a defect.
2002 ford explorer at 15000 miles; bought truck used from my brother. He never drove it because he had a company car. Fuel pump went out while driving it home, door ajar light never went out, check engine light came on(should have taken it right back to my brother).$650.00 to replace fuel pump, $100.00 to fix door ajar light(fixed myself), $600.00 to fix check engine light and that problem was different depending on which place checked the error codes. Now the fuel gage is going all over the place and very poor mpg. Was told the sending unit is probable cause. Now this 2002 explorer still under 20,000 miles. What next!!
Tl* the contact owns a 2002 ford explorer. While driving at approximately 45 MPH, the fuel gauge reading began to fluctuate erratically . The vehicle was taken to the dealer for diagnostics. The technicians stated sugar was found in the fuel system. The technicians replaced the fuel pump,cleaned the fuel tank, and replaced the fuel filter. After the repairs, the fuel gauge continued to read empty constantly. The vehicle was not repaired. The approximate failure mileage was 74,000. Updated 09/20/2011 *ln
Fueling system/fuel pump failure. This is my second 2002 ford explorer and I'm having the same issue. The first explorer I had I replaced the fuel pump and continued to have the same. Now the current 2002 explorer I have now is experience the same exact issue. I'm just amazed at how many complaints there are about this problem from other buyers and it still isn't considered a recall. Very frustrated!
Explorer gas will not pump. Clicks every few seconds .
I have a 2002 ford explorer, original plugs in it from dealer. Today I had a plug ejected from the engine resting on top of the head. Luckily I know about cars and had vehicle towed to repair shop. Incident is common in fords and could lead to possible injury, since ejected plug could lead up to excessive gasoline vapors which could be ignited by loose plug causing fire.
Accelerator pedal was hard to press, RPM remained high 3000 - 4000. Eventually the car would not stop, accelerator was stuck - go was going 70 MPH. Had to strut of engine mechanic replace accelerator cable - noted cable was kinked and frayed - very dangerous and that I should report it.
The fuel gauge, most of the time, does not work.
Even with a full tank of gas the gas gauge will go to "0" and the "check gauge" light comes on because the sender assembly unit of the gas gauge does not work. There had been another 2002 explorer brought in for the same problem that morning. The part is not available and is on back order. The part cost $76.79 but the labor will be $270! This is a lot of money for us to pay due to an fords engineering problem. Are many other 2002 explorers experiencing the same problems? Many times, because the fuel sending unit is corrupted, it will put too much fuel in injectors, which has caused my car to "bog down" especially dangerous at intersections and at hwy entrance ramps.
Came home to find stoing gasoline fumes and a stream of gas leaking on the driveway from under the explorer. Climbed underneath it to find a hose leaking.
Accelerator pedal sticks when wide open throttle scenario presents itself in real world application ! 2002 ford explorer automatic,tranny, four wheel drive.
Tl*the contact owns a 2002 ford explorer. The contact stated that the service engine soon and check gas cap indicators illuminated and caused the vehicle to shut off. In addition, the gas tank was very difficult to fill up while placing fuel in the tank. The contact called the manufacturer regarding these issues. He feels that it is a safety hazard for the vehicle to shut off without warning. The VIN was unknown. The current and failure mileages were 171,000.
When I tried to remove my key from the ignition, the entire ignition cylinder came out!! My car had to be towed and have a new cylinder installed! A year later, it happened again!!! So I have had to replace my ford ignition cylinder twice and my car only has 60,000 miles on it now---so probably had only about 40,000 miles the first time it happened and 50,000 the second time. Also-- now my fuel gauge says empty all the time, even after I just filled it with gas! And it's too expensive to fix! I did get the driver seatbelt fixed, because it didn't tighten, but now it's too hard to pull out and use! Lastly, both inside mirror covers have just cracked off when lifting open, and I can't afford to replace both of the entire visors! We have 3 fords and this is the only one that's ever had problems. Dates are spread out so it's too hard to complete that part of the form below.
Tl*the contact owns a 2002 ford explorer. The contact stated that every time gasoline is pumped into the vehicle, fuel would spew out and splash onto the contact. The dealer stated that the repairs would cost $1,000, even though there was a recall for the 2002 ford expedition. The contact feels that the manufacturer should be responsible for the repairs. The current mileage was 70,000 and failure mileage was 50,000.
Throttle stuck and car would not slow down, almost caused an accident, put car in neutral but engine kept on racing, searched internet on found that the throttle cable is defective, ford changed design from 12 to 9 wire design, saw alot of posts on internet with similar experiences, can't believe no recall. Car accelerated on its own.
1) 2002 ford explorer will crank but not start when weather is hot (2) many times at home when weather is hot. Consequences: unable to use car for a month. (3) ford dealer ($250) changed fuel idle box. Did not correct problem.(4) ford now wants to change fuel pump for $1000.00 mileage is 12000 . *tr .
Tl*the contact owns a 2002 ford explorer. The contact noticed fuel leaking from a hose after refilling the vehicle with fuel. She drove the vehicle to a local repair shop and the mechanic stated that the assembly line connected to the fuel tank was defective. The manufacturer stated that there were no recalls. The dealer advised her to bring in the vehicle to be serviced. The vehicle has not been repaired. The current mileage was 113,000 and failure mileage was 112,085.
My fuel tank light keeps coming on, stating that I need to check my cap. When I check the cap it is on tight and have no idea why the light comes on.. It's not on all the time...
2002 ford explorer- a nightmare of problems that keep getting worse. It has 56k miles on it and I am about to replace the transmission. Fuel pump , 2 rear springs, 2 wheel bearings and the drivers side window motor have already been replaced. Neither of the 2 rear windows roll down and the back hatch lift replace on recall is broken yet again. This is the biggest hunk of junk on 4 wheels. Ford needs to do something. Thank god I didn't buy it new because that really would have been a rip off.
Fuel pump failed while driving into my driveway with only 11,000 miles on the car. Cost $ 950.00 to replace the pump at dealer. This could be dangerous if it occurred while driving on freeway. A few weeks earlier I noticed a one time occurrence when the car didn't want to accelerate while driving at approx. 55 MPH but problem corrected itself.
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