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2002 Ford Explorer seats complaints

Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.

See the summary of 2002 Ford Explorer seats problems: which part fails, at what mileage and related recalls.

Filed Jun 28, 2010 · Seats · 90,000 miles · CA

Drivers seat is detached from floor, making it hard to drive safely. Airbag light came on, locks don't work, dangerous.

Filed Jun 28, 2010 · Electrical, Seats · 90,000 miles · CA

Tl* the contact owns a 2002 ford explorer. The contact stated the driver's seat detached from the floor board. The electrical gauges and components were also inoperable and the power door locks had failed. Neither the dealer or manufacturer was contacted in regards to the failure. The vehicle was not repaired. The failure and current mileages were 90,000.

Filed Jan 22, 2008 · Seats · 45,000 miles · OH · crash · 1 injury

Tl*the contact owns a 2002 ford explorer. While driving 25 MPH, the vehicle slid on a patch of ice and struck a hard surface. The vehicle flipped over. The rear center seat belt buckle became undone and the child was thrown around and injured inside the passenger compartment. A police report was filed. The failure and current mileages were 45,000. Updated 02-14-08 *bf the consumer stated the rear middle seat belt broke open when the explorer flipped upside down. Updated 02/14/08

Filed May 30, 2006 · Seats · 44,000 miles · NY

Dt*: the contact stated while driving 25 MPH the drivers seat collapsed backward without warning. The vehicle was taken to the dealer who determined the seat support bracket needed to be replaced. *jb updated 06/19/06.

Filed Mar 28, 2005 · Seats · 52,800 miles · MI

Investigated after passenger seated in the right rear seat, mentioned unusual seat movement after a moderate to heavy braking occurrence. Rear washer head anchor bolt/nut was broken/sheered off flush at the floor pan, leaving the seat to tip slightly forward. Has not been repaired and unknown as to the extent of repair needed.

Filed Mar 17, 2005 · Seats · MO

Consumer received recall 03v281000 concerning high back seat. No parts were available.

Filed Dec 9, 2004 · Seats, Transmission · 36,000 miles · FL

My ford explorer transmission it was at 36000 miles, my car was tuned and serviced as shudule, and it cost a total of $1700.00 to fix. Which the car is only 2 year old. The air condition stop working in december of 2003 and at the time my car was barely 1 year old thier has been many other concern with my explorer that I am making $500.00 payment on. I belived I have purchase a defected car.

Filed Nov 16, 2004 · Seats · MO

I purchased a 2002 ford explorer xlt with the sport bucket seats. These seats have no head rests and offer no protection to the back of my head. A week after I purchased vehicle ford offered a 2002 and 1/2 that has head rests in the bucket seats. Ford would not switch seats to insure my safety against whiplash.I feel the sport bucket seats I have are not safe and should be replaced.

Filed Sep 16, 2004 · Seats · CT

The driver seat was to close to the steering wheel, which made if difficult for the consumer to drive

Filed Jun 3, 2004 · Seats · 19,400 miles · MD

The reclining bolt for the driver side seat has broke. The dealer has replaced the part, however the problem still exist. Please provide additional information.

Filed May 8, 2004 · Seats · 72,000 miles · VA · crash · 3 injuries

Vehicle was rear-ended while stopped at a traffic light. Driver and front passenger seats broke sending front seat passengers back. Rear seat passenger was hit by front seat passenger seat and broke her jaw in 3 places. Front seat passengers suffered splits in their heads, driver had a fractured back, and passenger suffered dizziness and neck injuries.

Filed Nov 13, 2003 · Seats · 43,800 miles · CA

The seat components that are underneath the driver's side have a severe amount of rust on them.

Filed Oct 14, 2003 · Seats · 46,000 miles · IL

The passenger side seat rocks back and forth while driving. Consumer believes some bolts are loose.

Filed Sep 29, 2003 · Seats · 27,000 miles · NJ

Driver side seat bottom cracked and the back broke without vehicle being impacted or excessive force being applied.

Filed Sep 10, 2003 · Seats · 54,000 miles · LA

Driver's side seat back and seat were not attached. Driver had to connect the seat to the back upon entry. Dealer said that bolt attached to the seat back frame fractured. This could cause an accident if driver lost steering control or took foot of pedal while driving.

Filed Jan 20, 2003 · Electrical, Engine · MN

I bought a 2002 explorer on may 23,2002. In the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced. My A/C made a high pitch squeal and after at least five times of trying to repair the existing A/C clutch, a new one was finally put on. My front end suspension has been fixed. My midlift gate cracked in november and a new one was put on. I have had daily problems with the driver's side seat not fully going into position when I start my truck and this problem has not been fixed as the service dept. That I deal with nevers seems to be able to see the problem. Funny how it does it every day for me, though. My blinkers will sometimes stick and stay on without blinking--this also has not been fixed. At the beginning of january,2003, on the way home from a trip, my husband and I noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle. This happened no matter what setting we had it in (ie. Defrost or floor vents). This past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well. Now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on. I have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem. Needless to say, we are currently checking into the lemon law for our state!!!

Filed Dec 17, 2002 · Seats · NC · crash · 2 injuries

Consumer's vehicle was rear ended, which caused the driver and passenger seats to collapse backward.ts

Filed May 7, 2002 · Seats · PA

If a person taller than 5'7 enters into this sport utility vehicle, the head restraint comes to the base of the neck right at shoulder level. Upon possible impact the drivers/passengers head will snap back and break. Also because of the seat height even at its lowest position, the driver and passenger's head touches ceiling of interior of the car. We do not feel safe driving this vehicle. The seat needs to be changed thank you.

Filed Dec 5, 2001 · Seats · NY

Front seat has no head rest support. If consumer was hit with airbag neck would break. Please provide any further information.

Filed Sep 7, 2001 · Seats · VA

Second seat bolts that hold the seat to the frame are missing. Dealer has been contacted. Please provide further details.

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