Shifter broken inside steering column. Stopped at a gas station when putting into park it broke. Had to keep my foot on brake paddle for 2 hours until two truck arrived
2003 Ford Explorer steering problems
27 complaints (2% of all complaints for this car). Typical mileage when it fails: 101,000. 3 crashes reported.
- owner complaints
- 27
- of this car's complaints
- 2%
- typical mileage
- 101,000
- crashes
- 3
- recalls
- 0
Which part fails
- Rack and pinion4
- Column3
- Steering wheel/handle bar2
- Linkages: tie rod assembly1
- Hydraulic power assist: hose, piping, and connections1
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer steering problems in other years
Specific symptoms reported on the 2003 Ford Explorer steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Vehicle rollaway allegations
In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. The swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. In november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. Ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. Reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.
PE09020
What 2003 Ford Explorer owners say
Most recent owner complaints, unedited.
Shift lever broke off inside steering column of my wife's explorer when changing from park to drive to exit from a boat launch ramp with no boat on the trailer. Vehicle was towed on a flatbed wrecker to my garage. Broken element ( see photos) was not replaceable by itself. Steering column had to be replaced. This was not normal wear and tear, but rather a faulty /weak component that represents a danger. I have noted reports of identical incidents online. Thus far, neither the dealer nor ford national "customer service" is prepared to reimburse.
Tl* the contact owns a 2003 ford explorer. While driving approximately 30 MPH, the check engine and ABS indicator illuminated. The contact mentioned that the brakes failed and the steering wheel seized. The emergency brake was engaged in order to come to a complete stop. The contact restarted the vehicle after few minutes and it functioned normally. The vehicle was taken to an independent mechanic but the failure could not be duplicated. The manufacturer was not notified of the failure. The approximate failure mileage was 142,000.
Was leaving gas station, shifted from park to drive, shift lever broke off into my hand. Obviously a defect, as I have over 2 million miles under my belt, driven numerous cars & trucks, and have never had this happen before in over 40 years of driving, both personally and professionally. I see there are hundreds of similar complaints for this, why is there no recall??
My vehicle suddenly without warning will stall and I lose all power. No power steering. I am able to put the vehicle in neutral and can turn the vehicle back on. The mechanic can not find any codes etc on why this is happening. Apparently this is a common thing.
My 2003 ford explorer has some serious electrical issues. My right front passenger window will not roll down. It gets very hot in my truck out in the heat. It stopped working all of a sudden and the A/C in the car does not blow. (I didn't break any of these things) my door ajar light is always on the dash... My driver's door sensor went out for some reason and now my vehicle thinks that the door is always open, which drains my battery and my lights will not turn off at times. I have to manually turn them on/off. I dislike doing that because I'll forget sometimes. My rear lift-gate cracked one day too. I believe its from the cheap plastic. It's dangerous and my glass can fall out any day now. I also pinched two blood clots in my hand from opening this cracked rear hatch and had to see a doctor for it. Please help me get these things fixed. Thanks in advance.
Tl* the contact owns a 2003 ford explorer. The contact stated that while traveling various speeds, the steering wheel became difficult to turn. The vehicle was taken to independent mechanic who replaced the intermediate shaft. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
Went to put the car in park and the gear shift detached from the steering wheel. Key was stuck in the ignition, unable to put the car in park. Towed it to our house where my uncle was able to fix it. Had to replace the whole steering column. The problem was caused by a weak piece of metal in the alloy connecting the gear shift to the steering column.
While in parked position, ignition started, gear shift broke while putting in reverse - failure of metal alloy connecting gear shift handle to steering column. Key was stuck in ignition and was not removable. Had to replace entire steering column. Towing expenses incurred as well as repair expenses. Problem caused by weakness/failure in metal alloy connecting gear shift handle to transmission steering column.
Tl* the contact owns a 2003 ford explorer. The contact stated that while restarting the vehicle, the gear shifter detached from the steering wheel. The vehicle was towed to an authorized dealer where it was diagnosed with a failure to the steering column that needed to be replaced. The vehicle was not repaired. The failure and the current mileage was 75,900. ..updated 04/11/12 *bf the consumer stated when he put the vehicle in reverse, the entire gear shift came out in his hand. Leaving the vehicle in reverse. He was able to turn the ignition switch off. A cast iron bracket was completely broken off in the steering column. Updated 05/31/12
Questions about the 2003 Ford Explorer steering
Does the 2003 Ford Explorer have steering problems?
Owners have filed 27 complaints about the steering of the 2003 Ford Explorer, 2% of all its complaints.
At what mileage do 2003 Ford Explorer steering problems start?
The typical (median) mileage in owner complaints is 101,000 miles.
Was there a recall on the 2003 Ford Explorer steering?
There is no recall for this problem on this model year.
What year does the Ford Explorer have bad steering?
The Ford Explorer model years with the most steering complaints are 2013 (837 complaints), 2011 (743 complaints) and 2016 (532 complaints).
Other 2003 Ford Explorer problems
Body 354Transmission 335Engine 91Suspension 63Visibility 62Wheels 56Electrical 54Airbags 50Brakes 45Acceleration 37Locks 17Seat belts 17Tires 15Seats 12Fuel system 11Lights 7Driver assistance 3
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