Takata recall I was traveling home on a local city street. I was coming to an intersection with cars stopped at the traffic light. I had to have been going no more than 35 MPH at the most when the "side" airbags deployed. The drivers and dash airbags did not deploy. Only the four side airbags deploy. The road was smooth and not bumpy. I did not hit the brakes hard. I did not hit anything nor did anything hit me. I do not know what caused them to deploy. No accident happened because of the deployment because I was not traveling at a speed that would cause an accident. I have made calls to ford and my VIN number is not one listed for the recall at this time.
2004 Ford Explorer airbags complaints
Page 2 of 2: complaints 11 to 39 of 39, newest first, as owners wrote them.
On friday, august 7th at 1:00 pm I was going north on highway 52 out of rochester when the side airbags in my 2004 ford explorer spontaneously deployed. It sounded like a bomb went off in my vehicle and the driver side airbag struck the side of my face. After realizing what happened I could not see out the passenger windows of my truck (safety hazard as the airbags are now blocking vision of the highway), so I was forced to pull off on the left side of the highway (very dangerous). Because I was so shaken up I had to stand outside of my vehicle as I was so scared that the front airbag was next. I had someone come pick me up. I left the vehicle there and went to the ford dealership to let them know about what happened. I was told that there is probably nothing they can do because my truck is out of warrantywhat??? On monday I called the ford motor company and explained the situation. I was told that the case was being escalated to the regional level and that they would contact me within 24 hours. I called again on tuesday afternoon and was told they would send an e-mail to have the rep call me as soon as possible. Wednesday I called again and was told they would send an email and they also connected me to a voicemail so I left a message. I finally received a call at 5:00 on thursday and was told that ford will pay for the cost to download the data I am responsible for any repairs because the vehicle is out of warranty. I want compensation and I want answers! I could have been killed, I could have killed others if I had lost control, this could have been a very bad and dangerous situation and something needs to be done.
I've had two (2) accidents (rear-ended and front accident), in which the air bags did not deploy. I didn't think of it at the time, but both accidents sustained extensive damage to my vehicle, yet the air bags didn't deploy. I hit the wheel hard and went to the hospital for x-ray, but it wasn't an injury that required anything further. My concern is that the air bags don't work. What should I do? I'm the original owner.
My daughter was driving our ford explorer, had come to a complete stop and was waiting to exit the freeway, traffic in front of her had also stopped. She got hit from behind by a car who failed to stop and was going at unsafe speed, according to police report, and pushed our explorer onto a truck. The front passenger airbag deployed but there was no other passenger in the car. The driver side airbag did not deploy and my daughter hit her face against the steering wheel. We have been the only owners of the vehicle.
The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for I could take it to a dealer waited and took it they took a look at it and pulled the restraints control module and installed a new one and waited for ford to look at the module they pulled they send me a letter saying nothing was wrong with the module and they could not tell me why airbag pop.
The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for I could take it to a dealer waited and took it they took a look at it and pulled the restraints control module and installed a new one and waited for ford to look at the module they pulled they send me a letter saying nothing was wrong with the module and they could not tell me why airbag pop.
The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for I could take it to a dealer waited and took it they took a look at it and pulled the restraints control module and installed a new one and waited for ford to look at the module they pulled they send me a letter saying nothing was wrong with the module and they could not tell me why airbag pop.
The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for I could take it to a dealer waited and took it they took a look at it and pulled the restraints control module and installed a new one and waited for ford to look at the module they pulled they send me a letter saying nothing was wrong with the module and they could not tell me why airbag pop.
The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for I could take it to a dealer waited and took it they took a look at it and pulled the restraints control module and installed a new one and waited for ford to look at the module they pulled they send me a letter saying nothing was wrong with the module and they could not tell me why airbag pop.
The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for I could take it to a dealer waited and took it they took a look at it and pulled the restraints control module and installed a new one and waited for ford to look at the module they pulled they send me a letter saying nothing was wrong with the module and they could not tell me why airbag pop.
The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for I could take it to a dealer waited and took it they took a look at it and pulled the restraints control module and installed a new one and waited for ford to look at the module they pulled they send me a letter saying nothing was wrong with the module and they could not tell me why airbag pop.
Driver #1(me) was traveling south on statesville rd. Driver #1 stated that she was initially a few car lengths behind vehicle #2. Driver #1 stated that vehicle #2 made a sudden stop. Driver #1 stated that she could not stop in time and struck vehicle #2 in the rear. Driver #2 stated that he stopped to turn into center and was rear ended by vehicle #1. Witnesses, stated that the driver of the honda (vehicle #2) appeared to have over shot his turn, and slammed on his brakes to make a right turn into the pva.
With no warning or abnormal instrument indications, both side air bags inadvertently deployed during vehicle operation. Vehicle was on a level paved state highway, between intersections, operating between 30-35mph. *kb
Tl* the contact owns a 2004 ford explorer. The contact was driving 65 MPH when a crash occurred. The air bags failed to deploy and both the driver and passenger were injured. The passenger was ejected through the windshield and injured. The vehicle was destroyed. Prior to the crash, the brakes, rotors and wheel bearings were repaired. The VIN was not available. The police were notified and a report was filed. The failure mileage was 85,000. The VIN was unavailable.
2004 ford explorer xlt side air bag deploy without any reason.
Tl*the contact owns a 2004 ford explorer. While driving 45 MPH she hit a deer. The air bag only opened in the column of the steering wheel. Powder residue came out of the air bag but the air bag did not come out at all. No one was injured; yet, there was damage to the front end of the vehicle. The vehicle was drivable to her residence. The dealer was contacted and informed her to bring the vehicle in for inspection. The manufacturer was not notified. The failure mileage was 109,000.
Tl*the contact owns a 2004 ford explorer. The contact stated that while the vehicle was parked, another vehicle hit the rear. The crash caused the air bag light to flash on the instrument panel. The contact drove the vehicle to an authorized dealership to have the air bag light inspected. The dealer informed the contact that the air bag sensor needed to be replaced. Upon starting the vehicle, the engine malfunctioned and the vehicle became completely inoperable. The failure mileage was approximately 105,000. Updated 11/03/10.
On 1-17-2010 @ approx 5:30 am I was enroute to work, it was raining heavily, I hit a puddle of water in the road, hydroplaned and hit head-on with a large tree. My 2004 ford explorer received over 12000.00 in damages and was totaled. I received chest/breast injuries. No air bags ever deployed. I contacted ford motors who stated they would respond to me within 15 days regarding this defect. To this date I have not received any response.
Vehicle involved in a collision with major front end damage and drivers side air bag did not deploy-the impact however did cause the passenger side air bag to deploy.
Tl*- the contact owns a 2004 ford explorer with an odometer reading of 38000 miles. The contact stated that while driving, both side airbags deployed for no reason. The contact had the vehicle towed to the dealer, and when the dealer diagnosed the vehicle the computer indicated that the vehicle was in a crash. The contact and the dealer knew that the was no crash and when this information was given to the manufacturer, they stated that the diagnoses machine was the information that they considered and that it was no longer their problem.
Side air bags deployed while just driving down the road. That's what happened to me and ford is not willing to help at all. They say it's not their problem. They will not pay for anything. (repair or rental).
2004 ford explorer had brake problems**cc the ABS locked up and caused the vehicle to overturn. The air bags failed to deploy during the accident.
The consumer was involved in a single vehicle rollover accident in his 2004 ford explorer limited in which the seat belts failed to properly restrain him. The air bags also did not deploy. *cc the seat belts had been recalled and fixed prior to the accident. The consumer was not seriously injured and only sustained minor scrapes.
Side curtain air bags popped out after the passenger side door was shut.
My wife was involved in a fairly severe side-impact collison that knocked our 2004 ford explorer, equipped with optional side-impact curtain airbags, 4 feet sideways, destroyed the driver's door (direct impact to the driver's door) collapsed it into the driver's seat, and resulted in $6,000 of insurance-estimated damage. The side curtain airbags failed to deploy. The local ford dealer that has the vehicle for repairs indicated that they have no idea why the side curtain airbags failed to deploy, and that the on-board check system does not indicate any faults. My wife did knock her head on the driver's side window during the collision, but does not appear to have sustained any lasting injuries. I'm very concerned that this safety system we paid extra for does not operate as intended, and does not appear to afford the protection promised by ford. I have digital pictures of the damaged vehicle and the accident if your department would like to inspect them...just need to know where to upload them to.
Consumer was hit head on by another driver that was heading south and went left of center, hitting consumer who was headed north. This caused consumer's vehicle to become airborne, flipping, rolling and landing on passenger side. *bf
While driving 37 MPH vehicle slipped on a patch of ice, went over an embankment, and dropped fifty feet. Upon impact, dual airbags did not deploy. Passenger's seat belt broke, and passenger suffered from a concussion, and had to get twenty stitches. Driver sustained a broken back.
2004 explorer 4dr; driver's airbag poor fit, coming off steering wheel.
During a 45 MPH frontal collision front air bags did not deploy. Consumer sustained minor injuries, and had the vehicle towed. Dealership was notified, but did not resolve the problem.
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