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2004 Ford Explorer steering problems

41 complaints (3% of all complaints for this car). Typical mileage when it fails: 94,271. 2 crashes reported.

owner complaints
41
of this car's complaints
3%
typical mileage
94,271
crashes
2
recalls
0

Which part fails

  • Hydraulic power assist system
    3
  • Linkages: tie rod assembly
    2
  • Column
    2
  • Rack and pinion
    1
  • Gear box (other than rack and pinion)
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Ford Explorer steering problems in other years

19911995200020052010201520202026

Specific symptoms reported on the 2004 Ford Explorer steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Power steering loss 12

Related recalls

No recalls on record for this model year.

Related investigations

Vehicle rollaway allegationsOpened April 21, 2009, closed August 19, 2009

In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. The swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. In november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. Ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. Reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.

PE09020

What 2004 Ford Explorer owners say

Most recent owner complaints, unedited.

Filed Nov 12, 2021 · Engine, Steering · NY

On two incidents this week when steering wheel is cut to maximum left or right in tight parking lot and narrow road while making tight turns at legal speeds the engine (V8 4.6L) stalls. Brought to non-Ford mechanic for inspection(NYS ANNUAL) and passes but mechanic looked for a power steering pressure sending sensor or switch that is to give signal to EMC to increase idle to compensate for more power steer demands. Part is $35 at Partgeek but mechanics dont know where the harness the sending switch is located, if one exists or is it in power steering pump. Call Ford NADA! Call two local Ford dealers. One says dont work on cars 15 years old, other says go to liabary to get diagrams, Ford says obsolete parts in 10 years.Bummer! Husband ordered 8/10/20 New 2021 Bronco. Pushed into 2022 due to supply chain. Found out Bronco built at MAP same as Ranger, will not get stronger 10r80 transmission,but Explorer 10r60, 25% weaker ; and gets Explorer 2.3L EgoBoost non- Ranger improved 4×4 engine , although they say same transmission and improved engine as Ranger in ads. Ford Buit Tought? MY2022! PLEASE INVESTIGATE THIS HIGHWAY TRAFFIC SAFETY ISDUE. NO BRAKING NOR STEERING WHEN SENSON IN POWER STEERING STALLS 4.6L ENGINE. Cannot apply gas and brake to keep from stalling when making sharp turns. I am 75 years old and with COPD. Serpertine belt replace before incidents.

Filed Jun 20, 2019 · Steering, Suspension · 99,735 miles · OH

My steering column broke right off! Trying to put it in drive @99,735 mi. Had to tow it to shop, and replace the steering column. I see other people had this same problem. There should be a recall for this!!! I also had to replace the transmission @ 103,000 miles it would skip 3rd gear. Seems everyone else has to replace the transmission. Also back bearings!! What a disgrace. Recall this disgraceful workmanship! No honor!

Filed Jun 1, 2018 · Acceleration, Engine · 212,000 miles · KS

In 2004 ford explorer with v8, the cruise control turns off engine when traveling 35~45 MPH and going down a hill or decline. This affects power steering and brakes making it difficult to control and slow down the vehicle. This has happened repeatedly for the past 10 years, so I am used to this defect. My workaround is to put the vehicle in neutral and restart the vehicle and then continue.

Filed Nov 23, 2017 · Electrical, Steering · PA

All four seals where leaking including pinion seals. Clunking noise 40 to 50mph when you let go of the gas ,holds back,heater gauge+MPH gauge don't work most.of the time.paint chipping away all over.replaced all seals 5 times +yoke cvhalf shaft. Replaced front differential still making the noise.poor lighting at night.it has a miss fire gave it a tuneup and still is doing it. Radio volume won't turn down it goes louder when turning down.

Filed Jun 23, 2017 · Steering · 162,330 miles · WA

The car was running fine and no warning light of any kind came on. We went to go start it today and it start up fine. When we tried to put it in all the gears and pressing on the gas it didn't do a thing. I mean it won't move at all.

Filed Nov 7, 2016 · Acceleration, Brakes · 100,000 miles · FL · crash · 1 injury

Tl* the contact owns a 2004 ford explorer. While driving 55 MPH with the cruise control activated, the vehicle lost power steering and braking, which resulted in a crash. All the warning indicators illuminated. The vehicle was towed to the contact's residence and then towed to an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. A police report was filed. There was one injury that required medical attention. The contact was treated for second degree burns. The failure mileage was approximately 100,000.

Filed May 17, 2015 · Electrical, Engine · 109,000 miles · MI

Complete engine failure while driving. Service engine soon light appeared 2 days previous but did not yet make it to the mechanic. Computer reading suggested a sensor problem. Engine shut down, lost power steering and all systems. Engine restarted but now idles rough.

Filed Feb 5, 2015 · Electrical, Engine · 135,000 miles · PA

Driving down the road at 10:52 pm and with no warning the entire truck shut down/off. All lights inside and out shut off, engine shut off, no power to the entire vehicle. Coasted to a stop, put it in park and turned the key off and then back on - the truck started right up with out a problem.

Filed Sep 11, 2014 · Electrical, Steering · 150,000 miles · MA

My vehicle burned through another alternator, everything on the vehicle is 100% factory so I don't know what is causing that. Immediately after I replaced the alternator for the second time in 6 months, the power steering has vanished. I checked all the belts made sure everything is running properly and in the correct place. The power steering pump seems to be pumping but not working.

Filed Aug 18, 2014 · Steering · 130,000 miles · MO

Tl* the contact owns a 2004 ford explorer. The contact stated that while having the vehicle inspected, it was discovered that the ball joints were worn out. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

Questions about the 2004 Ford Explorer steering

Does the 2004 Ford Explorer have steering problems?

Owners have filed 41 complaints about the steering of the 2004 Ford Explorer, 3% of all its complaints.

At what mileage do 2004 Ford Explorer steering problems start?

The typical (median) mileage in owner complaints is 94,271 miles.

Was there a recall on the 2004 Ford Explorer steering?

There is no recall for this problem on this model year.

What year does the Ford Explorer have bad steering?

The Ford Explorer model years with the most steering complaints are 2013 (837 complaints), 2011 (743 complaints) and 2016 (532 complaints).

Other 2004 Ford Explorer problems

Transmission 460Body 426Engine 114Visibility 112Acceleration 76Electrical 55Brakes 53Wheels 41Airbags 39Suspension 37Fuel system 33Locks 23Tires 19Lights 9Seat belts 7Seats 6Driver assistance 4

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