New vehicle purchase in orlando, fl on 09-07-07. Took to local ford dealer in memphis, tn on 09-10-07 with issue of vehicle pulling and steering wheel vibration when braking, (1300 miles on vehicle). Ford said the rotors were glazed and warped, (ford service employees unable to explain how or why this occurred with only 1300 mile on vehicle). Ford resurfaced rotors,(ford stated they are only required to resurface rotors, not replace them under warranty). Ford did not replace brake pads or do any other brake job associated repair/replacement. Rotors were resurfaced with over half usable brake surface removed. I explained to ford that with so much brake surface gone the next time the rotors are serviced, the rotors will most certainly need to be replaced at owners expense. (this repair has eliminated the first resurfacing option for the consumer).
2007 Ford Explorer brakes complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
In attempting to slow down our company's 2007 ford explorer I inadvertently pressed both the brake pedal and gas pedal at the same time with the same foot, causing the vehicle to speed up instead. I have previously experienced this in a rental ford crown victoria. There was no accident, and there were no injuries, other than a brief panic attack. My solution was not drive the company's vehicle, but instead drive my own chevrolet.
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