Right rear brake caliper seized, creating smoke and extreme heat to wheel area. Caliper replaced under warranty. Same issue with left rear caliper on 5-1-15 at 42k miles. Left caliper replaced at my expense, as it was outside the warranty period. Same issue with right rear caliper again on 5-26-15 at 44k miles. Dealership said that the caliper was ok after cleaning the area. There appears to be continual problem with these rear brakes on both sides.
2011 Ford Explorer brakes complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
Both rear brake calipers are seized. I noticed the problem only when the brake pads had worn down to metal on metal and were causing a grinding noise. I've owned the vehicle for less than a year and bought it from a dealership.
I was driving down the street at around 20 MPH when there were cars that suddenly stopped. When I was braking I felt as if the steering was allowing me to turn and it happened so fast I felt as if I lost braking power. Then I hit the car in front of me hard.
Left rear brake caliper failed causing vehicle to become unstable for brief second when the caliper grabbed the rotor while traveling at highway speeds. You could feel this in the steering and would have to correct at each dip or bump in the highway. Brake pad worn to failure point before identifying the problem.
2011 ford explorer was just returned two weeks ago for national recall on electronic power steering control module failure. On august 21st at 9:30 am my wife was approaching a red light. She applied the brakes and felt an immediate power loss issue with the breaks. She impacted the vehicle in front of her around 15 MPH. Air bags were not deployed at time of accident. She did noticed the terrain management failure light was illuminated at time of impact. My wife did not feel the anti lock brakes engage, nor were there any skid marks visible on the road. Minor front end damage is evident and radiator was leaking fluid. Insurance company has been notified about recent recall.
Tl* the contact owns a 2011 ford explorer. While driving 25 MPH, the speedometer and turn signals failed to operate. The dealer replaced the computer and the turn signal cluster. In addition, the brake calipers and rotors failed due to insufficient lubrication. The manufacturer was made aware of the failures. The failure mileage was 19,000.
During traffic in hot weather on highway there is squealing sound coming from front drivers side of vehicle and smoke coming from rear driver tire after exiting highway to check the noise. After exiting highway I felt all 4 metal wheels and driver's side rear was extremely hot and other wheels were warm to the touch. I had the exact same conditions on passenger rear brakes last summer at ~50,000 miles, and the dealership replaced rear passenger caliper immediately. This time they claim are not able to reproduce the seizing of caliper after 3 mile test drive and calipers appeared to be in working condition. I argued that the problem may occur during long distance highway travel and may not happen on short test drive. Dealership argued that it is ford policy not to perform warranty repairs/replacement work when they are unable to reproduce problems described by customer. I am very upset that I have to worry about my car starting on fire every time I drive on highway. 2011 ford explorer xlt 3.5l v6 tivct. Northwest chicago il.
Air bag light has been on several times. Each time I have taken the vehicle in for service and they tell me each time they fixed it. I drive it some and the light comes back on. It is back in the shop for the tenth time I have paper trails and pictures to prove it. I ended up making an appointment the last time but before I got there I hit a deer end of march at 60 MPH and the air bag didn't go off once the body work got done I took it into the ford shop and they said there was a faulty sensor were the deer hit. They replaced it the I drove it eight miles and the light came back on so I turned around and they are telling me that there are no codes this time I have tried to get them to buy it back and they will not. The rear brakes have locked up four time and they have replace them each time and it continues to do the same with them also.
Tl* the contacts a 2011 ford explorer. The contact stated that the breaks would constantly squeal even when accelerating. The vehicle was taken to an authorized dealer, who indicated that the caliber, rotors and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.
Tl* the contact owns a 2011 ford explorer. While driving approximately 10 MPH and making a left turn, the steering wheel and braking system seized and would not function. The contact shut the engine off and restarted the vehicle. After restarting the vehicle the steering and braking systems functioned normally. The vehicle was taken to the dealer for diagnostic testing. The technician advised that the steering unit would have to be replaced. The vehicle was repaired but the failure persisted. The contact stated that the vehicle exhibited a clunking noise when turning the steering wheel. In addition, there was an investigation under the federal safety agency action number: pe12017 (steering:electric power assist system) that could have been related to the failure. The vehicle was not repaired. The approximate failure mileage was 3,000.
Brakes make a grunting/grinding sound when braking shortly after being stationary. When this phenomenon happens on a downward slope, drive gets the feeling that brake effectiveness is reduced greatly. Owner has brought car to dealer a total of 4 times and was able to replicate noise one time.
Tl* the contact owns a 2011 ford explorer. The contact stated that while driving 5 MPH the power steering assist failed message came on the instrument panel, immediately after it became extremely difficult to make any turns or maneuver the steering wheel. The contact mentioned that after powering off and restarting, the vehicle was performing as normal. The vehicle was taken to the dealer and the manufacturer was made aware of the failure who filed a report and did not offer any further assistance. The vehicle was repaired. The failure mileage was 28,472 and the current mileage was 29,600. Updated 09/21/12*lj the consumer the ABS and traction control failures and related messages appeared on the instrument panel's message center. The dealer found a diagnostic code for the speed sensors. The vehicle was repaired. Updated 09/27/2012 *js
Please be advised that the afore noted vehicle, on june 7th , 2012 on or about 5pm was involved in a single vehicle accident on route 63 at mt washington, st. Croix. She was travelling southward on route 63 crossing the small bridge entering a sharp right hand turn in the road. She experienced a sudden, instantaneous, loss of response in the steering and braking of the vehicle. As a consequence, in the few seconds following, the vehicle left the roadway and struck a wooden utility pole.
I pulled into my driveway at a slow rate of speed, as I was braking the car was not stopping, as I pressed on the brake pedal it collapsed all the way to the floor but the brakes did not engage, just before the car hit the garage door which was directly in front of me the right front brake engaged, fully, stopping the right front tire only, the car pulled to the right and instead of hitting the garage door it struck a concrete column to the immediate right of the garage door. The air bags did not deploy and the seat belts automatic locking retractor did not engage so I was thrown forward into the steering wheel. The vehicle was towed to the dealership it was purchased from. We contacted ford, filled out and returned the paperwork they requested, after almost four months of the vehicle sitting at the dealership waiting on ford they decided that the problem was not caused by a manufacturer's defect. I am not sure how they could come up with that assumption as the vehicle was not in drivable condition and according to the dealership ford never checked it. We have pictures showing the one skid mark from the right front tire and none from the other three tires.
I pulled into a parking stall and applied the brakes. They failed and I only stopped after hitting the glass doors of a closed business. I did not hit the gas pedal and was stopped due to the business' glass front doors. I have been driving for over 37 years and never encountered a problem like this. No one was hurt thankfully, but the problem is still unresolved. Internet search revealed other explorers from other years (2005, 2007 & 2009) also had similar brake failures and ford could not find a problem with the brake systems on those cars, but something is definitely not right. See www.edmunds.com & type in "explorer brake failure". Check out posts #12, 37, 38, 39, 40 and 42. Ford dealership found no problems with the brakes, but they clearly failed. I don't want some innocent person hurt due to brake failure down the road. Any help you can provide would be greatly appreciated.
Letter from re few defects in my 2011 ford explorer remain after the dealers repeated repair attempts. These issues distract me while driving and it is a concern to my safety as well *tgw the consumer stated the main issue was the steering; the steering wheel was not straight and when driving, the vehicle pulled in the opposite direction. The shift increased when increasing speed. Also, the A/C unit changed temperatures by itself. The brake warning light illuminated and the touch and sync did not work. The consumer believed the software needed to be updated as his phone and or mp3 player kept getting disconnected. When using the sync service to request directions it kept misinterpreting the commands, as well as disconnecting when downloading a route. On one occasions, the entire system failed and the screen went blank.
The ABS system is commanding inputs to the brakes without driver input at various speeds and causing steering wheel torque. This happens regardless of road conditions. The computer has been replaced once and the car is still unsafe to drive.
My new ford explorer in engaging the brakes without driver input. It applies one brake at a time at all speeds. It torques the steering wheel to the point of losing control.
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