When I turned my Ford Explorer on yesterday, the Power Steering Fault light came one. This has happened in the past, but when I shut off and restart my car, it has always reset and worked. But yesterday, it didn't reset. Besides the power steering, the Advance Trac light is also on. My blinkers will not stay engaged unless I hold the lever. I can't get in to the Ford Dealer for a month. It is very difficult to drive without the power steering working. The warning lamps came on when I started the car. Thankfully this didn't go out when I was driving.
2011 Ford Explorer electrical complaints
Page 2 of 4: complaints 11 to 40 of 95, newest first, as owners wrote them.
The Electronic power steering went out for the third time while trying to park at grocery store parking lot. We have paid for 3 replacements and reprogramming now for the 3rd time it’s out again.
My rear view camera was replaced in August 2019 as it stopped working. It was an expensive costing $1000 to repair. It just stopped working again. Car has 100500 miles and this is excessive for what I consider a safety feature in a car this large. I was just told by Ford the backlog for a new camera nationwide is greater than 240 units and some customers have waited over 6 months. I searched online and found many complains on model years 2011 forward due to a bad design flaw that allows moisture in a wiring harness causing corrosion / failure. In my opinion, Ford needs to step up to root cause and provide options other than a complete replacement that only temporarily solves the issue
The dash lights go off then it's says starting rebot. Air bag lights stay on. Check engine light on says miss firng. All Carfax report was forged. Dealer said needs new engine but was not told by seller. No one will fix it they say not worth the price for car. I over paid big time. Got lied too.
on december of 2022 the power steering go out during I was driving with my family and the steering it was very hard to keep control of the steering I almost lost control of the vehicle the good news is no car it was around me I try to do my best to get home safety .after the mechanic diagnostic he mention it this ..ON MAY 2014 FORD COMPANY ISSUE A RECALLFOR THE 2011 -2013 FOR EXPLORER FOR A DEFECT ON THE POWER STEERING SYSTEM ..so I contact ford and they tell me I have to repair the total out of my packet becouse they cant see any recall but my car it was made during the time frame the recall it was made I really not understand why they can even look this problem I cant imaging if I was on the higway on high speed I really scared after I deal with this problem
My 2011 ford explorer steering randomly went out . As I researched I realized that there was a safety recall 14s06 for that particular car. Apparently that recall was announced in 2014( before I purchased the vehicle) the previous owner took the truck to the dealership the have the pscm checked and no codes came back so it was only reprogrammed which is suppose to prevent steering loss which is what I am currently dealing with. The dealership is not trying to replace the part free of charge as stated in warranty although they know this is serious safety issue on this vehicle . They are trying to charge me 2800.00 to have the part replaced.
The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 35 MPH, the "Service Power Steering" warning light illuminated along with several unknown warning lights. The contact stated that she was able to drive to her residence with the warning lights illuminated. The contact stated that while driving up her driveway, the vehicle lost power steering functionality. The contact stated that she turned the vehicle off and shifted to park(P), turned the vehicle off and on and the failure persisted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to a manufacturer Customer Satisfaction Program Number: 15N01 (EPAS Steering Efforts). The failure mileage was approximately 220,000.
I was driving on the highway and the steering wheel locked on me. He was hard to turn and I also hit another car in the back.
I keep losing my power steering. i called ford and they told me the recall to fix it was out dated . this could cause an accident . and shouldnt have a time line to have it fixed . It has happened several times the last year
The steering wheel gets hard to turn it acts like it has glitches in it. It goes from easy to hard and doesn’t come out of it’s turns on it’s own I have to pull it back. Almost acts like I’ve lost the power steering.
The contact owns a 2011 Ford Explorer. The contact stated that the APIM (Accessory Protocol Interface Module) had become defective which caused the front and rear defrosters to not operate as needed. The contact also stated that the APIM failure had caused the rear backup camera to not function. The contact had taken the vehicle to the dealer and was provided an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
Hazard lights do not work and I am having trouble getting this promblem soloved.I have been working on this and I haved looked at video and I am still having issues with it they work sometimes and sometimes they don't.. Please help!!!!!!!
Rear back up camera stopped working about 50% of the time so I cannot see directly behind the vehicle while backing up
Driving at 35+ entering on ramp MPH the car lost all power and just stopped. The engine shut off. No warning lights or alarms went off beforehand. Once the car stopped, the engine light came on, the low pressure lamp too and an alarm sounded. I called a tow truck and had it towed to (told me my engine was milky destoyed)two dealears then to ford. They called this morning and said the water pump went out causing catastrophic damage to the engine. The engine has to be replaced. They quoted $8,000.00. Had to get a $10,000 loan. [to replace steering and engine] this is the first one (it seems to be headed in the same direction but only sooner) *please help me I can't afford this again**while driving on the highway, my power steering went out without warning. I lost all power steering and then the power steering alarm came on. Took it to ford and had the power steering replaced at a cost of $1800.00. Then, less then 2 weeks later while driving at 40 MPH, the power steering went out again. And again, no warning lights until the power steering wen out. Ford said it was because my tires had low tread and I needed to replace my front tires, which we had them do. 8 months ago, the transfer case went out and had to be replaced also when placed in park vehicle shut off completely showing a low pressure oil lamp. Happened in my first engine now it's happening in this new one and its not 2yrs old yet just got the new engine may/ june of 2019. The first engine wasn't 10 years old . The first engine all this happened approximately between 2016 and 2019 ongoing until 2019 I guess the water pump gave up.o1 o1 2020 for the second engine on the same course as the first
The truck was driving smoothly and I turned it off, ten minutes later the truck power steering was ridiculously though I could barely drive back home,still can't used the truck,called the dealership and told me that this truck does has a electrical power steering recall but the mileage was over 1000 miles of the miles thats in the recall system, couldn't imagine if that situation happened while I was on the highway it would've occurred an accident I dont think its fair that this models have a recall and the dealership are not doing nothing about it, I really need some help I have kids and I cannot endanger them by this mistake the fabricators done.
The AC/heat speed will randomly increase/ decrease to either full or low speed with is clicking sound like your doing it on your own. This will cause my windshield to fog up when cold outside while driving & distracting me the driver the annoying clicking sound coming from the unit itself. This could possibly causing me not to see something coming or in the road causing me to wreck & putting my family in danger.
Rear view camera not working properly - repair quoted ~$800 to replace camera
Rear view camera upside-down / mirrored
Apim module went black - no controls, no backup camera / proximity alerts
Vehicle was purchased a couple of months ago and has been fine until today. Pulled into the gas station, tire low light came on, pulled over to get air and power steering went out. Couldn't get the vehicle steering to work at all.
Hazard lights cut on by theirselves while I was at work. Vehicle was parked and shut off. Lights will not turn off
Vehicle turns off automatically while in motion. Complete shut off
The interface module on ford explorer stop working and hazard lights stay on and only fix and by a dealership
Started the ford and the backup camera was not functioning. Also noticed the 'sync' screen was blank, climate controls were not visible (functioning) as well as the radio system was not functioning. Went out and started the SUV in my driveway, everything was correct when I returned home the night before.
I have had this truck for ruffly 3yrs. When I first bought the car something was wrong with it immediately.... I was driving to the mail box after getting home from about a 30min trip. The whole car cut off lights were dim in the car, steering had locked very hard to turn... Automax in killeen took the car in for service. Had the new purchased truck for a month and 2 days. Their service team told me it was the battery. I felt other wise and no longer wanted the car. But of course by this time all paperwork had went through to the bank......drove the truck fine for about 8months, then broke down the same way as the very first time but on a bridge this time...... This time around I was told it was the engine, got a second opinion, said person said water pump. I fixed the water pump. Now guess what??? Its actually the engine.... I am blown away by how many problems I have had with this ford explorer..... I thought I was making a great purchase going with a ford. This truck sat in the driveway for a year while in nursing school..... I am lost and at my wits end..... When I look for recalls all I am seeing is suspension issues or towing.... When I talk to mechanics they say these models are know for bad engines, thus is another reason why the 2011 ford explorer engines are more expensive..... I am looking for help. Has anyone else had these same issues. I owe 14000 still on this truck and how could it need a new engine already?
Tl* the contact owns a 2011 ford explorer. The contact stated that the infotainment screen was not illuminated. The vehicle was taken to j. O. Williams motors (419 e broadway ave, gladewater, tx 75647, (903) 845-2222) where the contact was informed that the accessory protocol interface module (apim)needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty regarding the federal safety agency id number: 10053471 (equipment, equipment adaptive) was closed. The failure mileage was unknown.
I lose power steering when I turn the car on and have to turn it off and back on to regain power steering. This has occurred multiple times throughout the last few years.
Numerous repairs to airbag system. Airbag light is on and previous repairs include, seatbelt tensioner, sevreral jumpers around the connection underneath drivers seat, as well as some kind of programming in the computer system. Ive owned the vehicle since it was brand new and it has been in dealer at least 6 times for aiirbag issues. Please do a full inspection of the airbag sytem including faulty wiring harness!!!
When you shift the vehicle in park, the parking sensor does not always recognize the shift thus leaving a message on the dashboard/screen saying 'shift to park.' to correct the issue you have depress the shift lever over and over to get it to shift in park. This is a known problem on the blogs, amongst various ford owners.
Engine damage due to overheating. Regular and required oil changes are documented and implemented as scheduled. No other engine or vehicle malfunctions during the course of ownership, except regular oil changes and tire replacement. However, on may 15, 2019, vehicle sensor notified oil change needed. Five days later vehicle stalled at local motel due to decreased power, rocking motion of car and luckily we were able to slowly turn into local hotel to cut off engine and get to safety. After 2 hours of letting vehicle set and cool down, local mechanic, checked and said we had enough oil in vehicle and not sure what happened. Was able to drive vehicle home, with no sensors on dashboard alerting us to any further problems. Three days later, with no visible sensors flashing, car began to exhibit rocking motion not sputtering motion as I began to pull out in four-way intersection, and approaching traffic heading my way. Then suddenly, car regained power and was able to continue to proper lane as if nothing was wrong. After traveling another 1.6 miles, car just starting losing power, check engine, low oil pressure light, temperature light warning all appeared suddenly. I was able to drift in middle lane in front of dealership where vehicle was purchased. I immediatedly turned vehicle off and walked to dealership to get help in moving vehicle off the road. After 3days of waiting, duncah dealership in christiansburg, va, notifed us that head gasget was cracked and over 7,000 repair bill was needed to fix engine repair. As noted before no major problems has ever been repaired or replaced regarding this vehicle. During the two incidents regarding the vehhicle losing power, without no visible vehicle sensor notifications is of great concern to us regarding our safety in driving our vehicle. Thankfully, we weren't on a major highway.
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