This is a safety issue - air bags could malfunction at anytime due to miscommunication within the system. Air bags can deploy at anytime or can fail to deploy when necessary. Air bag light turns on and stays on. According to ford dealer this is a known issue but has not yet been recalled. Seat belt buckle replaced, air bag diagnostic module replaced, program control module air bag reprogramed. Light continues to turn on. Has a wire harness issue l/f door module SRS - wiring loom needs to be replaced.
2012 Ford Explorer airbags complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
The airbag light keeps coming on, it has been addressed before by the dealer but continues to happen. Now that my car is out of warranty I would be responsible for this issue that is very common with this car.
Front passenger seat pretensioner has failed causing the airbag light to come on. A technical service bulletin has been created on ford's end blaming the connect. See tsb 12-5-11. It tells the mechanic to inject dielectric grease as a fix.
Airbag light illuminates soon after being fixed at dealer. Literally went on prior to driving home from dealer only to turn around and bring it back. Have had the vehicle in the dealership on numerous occasions in the last year. No one can answer the question: is the whole airbag system dismantled while on? If you turn car off and on it will disappear and come on soon after. Called ford customer service only to be told they can't answer the question. Been dealing with this constantly since prior to august 2017
The wipers will randomly turn on even if the switch is off. I have found that I have to turn the wipers on to the highest setting then immediately turn them off you get the wipers to stay off. My second problem is the air bag warning light will turn on at random times while driving. I can go weeks or months with out it turning on but I can also go weeks with it staying on 24/7. I have taken it to a ford dealer to be looked at and the answer I got was 'we are not sure why it's doing it but just put a towel on the dash to keep it from getting hot and that should fix it maybe'. I have found that while driving if my wife turns around to get/give something to our child the light will turn on when she fully sits back down.
The airbag light is on. It does not flash it's just on all the time. I took the vehicle in for an oil change and asked the ford dealership to check it out and they said they did not have time and when I asked if it was covered they said I would have to pay for it. I called the ford dealership today and asked about bringing it in and eric again said I would have to pay for it and he knows nothing about a recall or any problems with the air bags. I have read online that there are over 850,000 fords who have a recall due to the airbags malfunctioning. I am also told that the airbag will not deploy. This is my only transportation and I feel this is very dangerous. I will never buy another ford again. The customer service is horrible.
On 3 separate occasions over the last 3 years the airbag warning indicator light on the dash has come on, for no apparent reason. On each occasion I have taken the vehicle to my local ford service center where they finally determined that the solution was to apply some dielectric grease to the electric connectors under the drivers seat. This fix was covered under my extended warranty on the first 2 occasions on the 3rd they agreed to apply the grease at no cost to me. My service center has told me that when this problem occurs the airbag will not deploy. Wondering why something as important as an airbag has loose connectors which hang down under the drivers seat, seems like a design flaw? Why is there no recall to permanently fix this issue.
Tl* the contact owns a 2012 ford explorer. While driving various speeds, the air bag warning indicator illuminated. The vehicle was taken to the dealer (lombard ford, inc located at 385 new hartford rd, barkhamsted, ct 06063; (860) 379-3301) where the dealer stated that the contact needed to pay to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800‑392‑3673 and stated that the vehicle was out of warranty. The manufacturer was made aware of the failure and provided case number: cas-12821614. The failure mileage was 103,149.
The airbag light stays on continuously despite being checked. I see that this is a known problem with the airbag but no recall has been issued. I don't have anything under my seat to affect the units being unplugged
Vehicle has an illuminated airbag service light supposedly due to a malfunction in to electrical connections of the airbag system or a faulty drivers seatbelt tensioner. Apparently this will result in the airbag not deploying during a crash. Ford dealers have serviced other parties explorer's with the issue by checking electrical connections and adding dielectric grease or by replacing the driver's seatbelt tensioner. This repairs usually result in upwards on 5 hours of labor plus parts which the owners were charged. These fixes are only temporary as the problem typically returns. This is a safety issue resulting from poor manufacturing or installation of parts and numerous explorers manufactured between 2012 and 2016 are experiencing it. Owners should not be charged for the incompetence of manufacturing processes or lack of planning especially when the problem is safety related.
My air bag light is on and won't turn. What I have read is once it on the airbags will not deploy I'm case of an accident. Ford know about this problem and is not trying to fix this is very unacceptable for such an expensive vehicle.
Air bag connector corrosion. Multiple connectors. Has happened every year since I purchased the vehicle in oct, 2012. It has been in for repair multiple times yearly. Has to go back again due to inspection due. This happens whether the vehicle is moving, stationary or parked.
Tl* the contact owns a 2012 ford explorer. While driving various speeds, the air bag warning light illuminated. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was not made known. The vehicle was repaired, but the remedy failed. The manufacturer was made aware of the failure. The failure mileage was 49,743. Updated 10/05/16*lj
The airbag warning light is constantly illuminated. After researching the problem at http://www.explorerforum.com/forums/index.php?threads/air-bag-light-seat-belt-warning.349429/ this appears to be a common problem among all of the fifth generation ford explorers. Electrical connectors under the seats that run to the seat weight sensors are having continuity issues and causing airbags to not deploy.
The seat belt sign keeps coming on. I have taken it to the dealership three times. They have corrected "the problem" all 3 times and the next day the light is back on. Every once in a while the seat belt sign turns off but comes back on within a couple of days.
Tl* the contact owns a 2012 ford explorer. The contact stated that the air bag light illuminated. The dealer stated that the failure was referenced in service bulletin number: 10044523. The failure also produced an air tensioner code, which could prevent the air bag tensioner from tightening or the air bags from deploying. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 36,000.
The air bag light is on and the ford dealer says that the issue is related to the connections that are under the seats. The connections need to be cleaned and reattached. They indicated that it was caused by cookie crumbs, juice, etc. Probably from children. I indicated that the vehicle is a 2012 and that cookies, etc. Should not be able to cause a safety device as important as an air bag from not working. I believe that this issue should be investigated as if cookie crumbs, etc. Can cause air bags to fail then there should be an immediate recall to address the issue.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history