When it rains, water pours in from driver side 3rd row seat belt. Apparently this is a common problem on ford explorers due to poor welding issues, yet nothing has been done about it. I am concerned about future mold and mildew issues in the car. I drive around 3 young children and do not want any health issues because of this flaw. Ford needs to step up and issue a recall so it can be fixed. I do not have thousands of dollars to fix their welding mistakes.
2013 Ford Explorer seat belts complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Noticed water leak coming out of seat belt harness area in third row. Water leak is causing entire area to become wet in third row. Mildew smell is now present. Afraid there may be mold growth causing health issues. I put towels around the seatbelt to catch water and they are soaked when I change them out. Rain water comes leaked on when the car is parked or while in motion. I am not aware of where the leak is starting or how to fix.
The passenger side seat belt in the second row refused to latch while the vehicle was stationary or in motion. The dealership stated that it was not covered under our warranty. The sun/moon roof has leaked on several occasions causing me to pay out of pocket for repairs. The repair shop indicated that we should blow air into the tubes to keep them clear even though we always park in the garage and at work there are no trees around the parking lot to have anything be able to get into the drain tubes. I have owned several vehicles with sun roofs and never had them leak or need to be blown out even when they were stored 100%v outside. Again not covered by warranty even though we had less than 40k miles and a ford certified pre-owned warranty. This is a bad design and should be a recall. The sun roof was stuck open on 3 occasions. The driver side window trim pillar flew off when I was driving down the highway. I was told that it was not covered by warranty and had to pay out of pocket to have it replaced at the dealership. It is now coming loose again and I do not expect it to last much longer with how loose it is. It is a danger to anyone driving behind me as it could fly off and cause an accident. This is a bad design and should be a recall. These events happened over multiple dates but we were not aware of a way to complain about all of these problems as we were told they were not covered under the warranty.
Vehicle was stationary, no previous issues noticed. Tried to latch seat belt before driving and latch will not hold buckle in place to secure seat belt for driver.
Tl* the contact owns a 2013 ford explorer. While driving approximately 40 MPH, the contact crashed into another vehicle. The air bags failed to deploy and the seat belt failed to retract. The contact sustained serious injuries to the chest that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
Both of my remote controls are not working at all and have to be putting the control in the little box to get my vehicle started and carbon monoxide fumes are present so I stop driving my vehicle for safety precautions of the smell.
Passenger front and driver back seat belts will not extend
Front passenger side seatbelt will not extend
The buckle for both inflatable seatbelts in the second row seat have broken a total of 4 times. Once the buckle crumbled into many pieces in my daughter's hand, on both belts a protective plastic cover has fallen off, and now one of the belts gets stuck occasionally in the buckle. Also the middle belt locked up and would not unroll. So a total of 5 issues with one row of belts and buckles. This is the row my children sit in. I requested ford to take this vehicle back under the california lemon law and they denied it!
Tl* the contact owns a 2013 ford explorer. The contact stated that the rear second row passenger side seat belt failed to un-latch when occupied. The contact mentioned that the failure occurred whenever the other two rear seats were not in a fully reclined position. The downward positioning of the two seats covered the seat belt release button. The vehicle was taken to a dealer who was unable to provide assistance. The manufacturer was notified of the problem. The approximate failure mileage was 1,200. Updated 10/26/12
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