Electronic power steering assist failed. Caution lights came on 2 miles from the house. After parking the system failed completely.
2013 Ford Explorer steering complaints
Page 22 of 29: complaints 611 to 640 of 837, newest first, as owners wrote them.
Like recall number 14s06, my explorers power steering assist is intermittent and will sometimes will not work at all. I've checked with a local dealer and they say that it is not a recall under our VIN. This vehicle lost power steering while my wife was driving with both of our young children in the car.
Tl* the contact owns a 2013 ford explorer. While driving 10 MPH, the steering wheel seized without warning. The contact had to turn off and restart the vehicle for it to operate normally. The failure recurred while the trac control malfunction warning indicator was illuminated. The vehicle was taken to premier ford inc (5001 glenwood rd, brooklyn, ny 11234, (888) 381-4515) where it was diagnosed that the steering column and the rack and pinion needed to be repaired. The vehicle was not repaired. The manufacturer was notified and informed the contact that the VIN was not included in the federal safety agency campaign number: 14v286000 (steering). The approximate failure mileage was 78,000.
Total loss of power steering while driving. The steering is making a whining and grinding noise.
I am experiencing lack of power steering especially at lower speeds and cannot control my steering. I noticed there was a recall for this issues but my VIN no. Is not associated with it so I am being refused help.
Was driving the vehicle when power steering was lost. Caused a sharp pull to the right, and nearly crashed, I was going slow enough I had time to stop before impact. Several warnings came in the screen such as power steering assist fault.
Sudden power steering loss while in motion on a city street. Need to replace the rack.
While driving my vehicle at a slow speed my steering wheel locked up.
Vehicle was stationary. Power wash turned on and vehicle was put in reverse. There was a sudden complete loss of power steering and a message appeared saying power steering issue. Car had to be towed into the dealer because I was unable to drive it. I have been told the car needs a new power steering rack. There is a power steering rack recall #14v286000 but I am told that even though that is for vehicles between 2011-2013, my VIN is not included. This is a scary issue since we travelled over 9 1/2 hours the day before, on major highways at an average speed of 65-70-MPH. Thankfully, this did not occur until the next day, when we went to start out and had not even backed up out of our spot yet.
Electronic steering locks up while driving. Very dangerous. I believe the dates of the 14v286 campaign go beyond 02/28/2012 date of manufacture at the chicago assembly plan. I called ford, and they said there was never a recall for my vehicle's steering. My problems match every problem I saw others reporting online. I believe that ford is attempting to limit the dates of the issue. Because my steering is locking up and acts tight while driving and even when stationary, I believe this is a major concern and replacement of the steering unit should be covered. The ford recall was 14s06. To reiterate, when in motion, the steering is tight and feels like it is locking up. It takes force to set free. I feel like I could die on the roads. Ford will not help.
While traveling on the interstate my vehicle swayed into another lane involuntarly. I went into the dealership and I was initially told my alignment was due. I explained the issue and asked if it was thoroughly checked. I was told yes. I left the dealership only to have my vehicle almost flip over while turning. I went back in and after checking I am told the steering gear failed.
Tl* the contact owns a 2013 ford explorer. While driving, the contact heard an abnormally loud grinding noise coming from the steering wheel area. In addition, the steering wheel was difficult to turn left and required excessive force to turn left and right. Sunset ford (11700 gravois rd, st. Louis, mo 63127, (314) 843-4431) was notified and a diagnostic appointment was scheduled. The vehicle was not included in the federal safety agency action number: pe12017 (steering) and the federal safety agency campaign number: 14v286000 (steering), although the failure was the same. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Loss of power steering at lower speeds, requires me to work harder to turn the vehicle.
While driving steering became difficult and made noise while turning the steering wheel at 30 MPH.
My explorer limited 2013 has the power steering system damaged, locked and I almost had a horrible accident when it locked while driving. I learned about a recall for this known issue, had a chat session a couple of days ago and was informed that my vehicle did not fall into the recall dates range for barely 6 months. I contacted ford again for reconsideration? It is evident that my problem is due to a defective part exactly the same as the one covered by the recall. I had read a lot of information on line and the problem described is identical to mine. No doubt that my car was equipped with the same defective part even though it is not covered by the recall dates.
The vehicle lost power steering. Local repair shop indicated that the electrical power steering system failed and needs to be replaced.
Tl* the contact owns a 2013 ford explorer. While driving approximately 15 MPH in a parking garage, the steering lost power and the power steering assist indicator illuminated. The vehicle was turned off and the power steering resumed once it was restarted. The vehicle was taken to ray pearman lincoln (256- 536-7451 (located at 2501 bob wallace ave sw, huntsville, al 35805) where it was diagnosed that the steering gear box needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 112,000.
Ford motor company (ford) is recalling certain model year 2011-2013 ford explorer vehicles manufactured may 17, 2010, through february 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist. Unfortunately my car is not included in this timeframe but I am currently having this issue and have read many other ford drivers have had the same issue but ford denies to fix via recall. Can you please investigate and extend the recall to other 2013 vehicles as I own one and they are denying me to fix my vehicle and I am scared to drive and get into a car accident.
Tl* the contact owns a 2013 ford explorer. While driving various speeds, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The vehicle was taken to an independent mechanic who determined that the power steering module was faulty and needed to be replaced. The vehicle was not repaired. The local dealer (lindsay ford, 11250 veirs mill rd, silver spring, md) and the manufacturer were notified of the failure. The failure mileage was 96,000. *tt
Loss of power steering assist. Steering wheel locks up while driving and making a turn off the highway and turning out of parking lots. Making this an extremely dangerous situation, not only for me but other drivers around me
Put the vehicle in reverse to back out of the driveway. Power steering was frozen, power steering warning light was on. Pulled back into driveway with great difficulty due to no steering assist or power steering. The next day, no warning light or problem. Took to local goodyear, they duplicated the problem after running and driving it for a few hours. There was no light or code that showed up from previous day's issue. Once problem was duplicated they determined it was the rack n pinion that was not functioning properly. Had to replace the entire system.
When turning on the vehicle a system error comes up 'power steering assist failer' and 'auto traction system needs servicing'and my traction control and ABS lights tinted in as well. I've tried turning my vehicle in and off again and even trying to move the vehicle and I have no power steering at all. There was a factory recall for my make and year model vehicle in 2014 but I do not know if it was corrected as I lurched the vehicle used from a ford dealer in 2017.
Tl* the contact owns a 2013 ford explorer. While driving approximately 30 MPH, the electric power steering failed and the steering wheel seized while attempting to come to a complete stop. The vehicle was towed to the contact's residence. Krapohl ford & lincoln (1415 east pickard road, mount pleasant, michigan 48858, (800) 772-5974) was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v286000 (steering). The dealer determined that the power steering was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000. *dt
Tl* the contact owns a 2013 ford explorer. The contact stated that while driving at 10 MPH, the power steering assist warning light illuminated and the vehicle became difficult to steer. The vehicle was turned off and back on but failed to reset the power steering. Courtesy lincoln (4010 ambassador caffery pkwy, lafayette, la 70503, (337) 504-7341) was contacted and informed of the failure. The contact was informed to have the vehicle taken to the dealer to be diagnosed however, the contact declined to do so. The vehicle was not diagnosed nor repaired. The vehicle was not included in the federal safety agency campaign number: 14v286000 (steering). The contact stated that the failure was intermittent. The manufacturer was contacted and made aware of the failure. The approximate failure mileage was 78,475. *tt
Started with a load grinding noise while turning the steering wheel in either direction. This problem has progressed to occasionally losing power steering. Like thousands of others, the current recall does not apply to my VIN, only models that were manufactured just a few months prior. This dangerous issue was not remedied on later models (2013, 2014 and even 2015's). Shame on ford! They must be held accountable and extend the current recall of their faulty part to later explorer models.
Steering froze up and died on two separate occasions while backing up from a parking spot. I have seen similar reports just looking at the last few days worth. Something needs to be done immediately. This is a safety issue.
Tl* the contact owns a 2013 ford explorer. While driving approximately 35 MPH, the power steering ability seized and the power assist fault warning indicator illuminated. The contact stated that the steering returned to normal on its own. The vehicle was taken to the dealer (currie motors ford of frankfurt, 9423 w lincoln hwy, frankfurt, il 60423) on august 19, 2018 for the same failure, and the dealer updated the software for the power control module. The vehicle was currently at the dealer awaiting repairs. The manufacturer was notified of the failures. The approximate failure mileage was 69,000. .*dt
Loss of power steering. Started with a load grinding noise when turning the steering wheel. Within a couple of days, the problem worsened to the point of while driving, we lost steering control. An extremely dangerous situation. The current recall of this exact issue apparently does not apply to our VIN number. There are thousands of others with the same issue. The recall must be expanded to include more VIN numbers. Help!
While attempting to turn from parking spots the power steering assist fault warning came on. Lost all power steering.the dealership said its the epas, electric power assisted steering.
Tl* the contact owns a 2013 ford explorer. While driving approximately 50 MPH, the steering ability became difficult. There were no warning indicators illuminated. The contact noticed the failure approximately a month and a half ago. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and provided case number: cas-50964197. The vehicle was not repaired. The approximate failure mileage was 61,000. *dt consumer stated repair was done. Updated 11/30/18 *jb *tt
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