Few months ago , as I was backing up in the driveway, the power steering assist fault light came on, couldn't move. I turned engine off and on light cleared and working fine. This happened few times past 4 months,. 2 days ago I was backing up light came on , 46800 miles . Couldn't move steering locked up , , turning engine on and off. 2 hourd later same thing panicked I was at a store parking lot.. Had to leave it overnight no way to move. Got it towed to closest ford. Got it checked out, and its epas replacement 1500 what a nice way to end the year.
2013 Ford Explorer steering complaints
Page 27 of 29: complaints 761 to 790 of 837, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford explorer. While driving approximately 2 MPH and exiting the driveway, the power steering failed and "power steering assist fault" displayed across the instrument panel. The VIN was excluded from the federal safety agency campaign number: 14v286000 (steering). The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 60,000.
Lost power steering while driving. Traction control fault and terrain control fault came on. The steering box now needs to be replaced. I have codes c1b00-62, u2001, u0415, and the same issue that meets the requirements of recall 14s06, but my VIN is not in the data base for this. The recall specifically calls out vehicles from the chicago plant. 11th letter in my VIN shows it came from the chicago plant. Ford and the dealership refuse to consider this a recall item, I strong disagree with them.
Power steering goes out while driving. 2013 ford explorer, 86,000 miles. My wife was driving around a curve, going about 45 miles per hour on a highway, when it first went out. The steering wheel jerked itself back to the center and my wife had to slam on the brakes and force the wheel to steer safely to the side of the road. The screen shows atc needs to be serviced. Codes shown are : c1b00-steering angle sensor u0131- lost communication with power steering module my vehicle is now unsafe to drive. There is a recall for earlier manufacture dates concerning what seems to be the same issue.
Vehicle parked overnight. Started vehicle to leave garage. Power steering assist fault came onto screen. Steering wheel would not turn, locked up. This has occurred twice in 3 weeks. This is a known steering gear problem.
Power steering assist not working properly. Recall doesnt cover my vehicle with the exact same problem as the recall vehicles.
Tl* the contact owns a 2013 ford explorer. While driving 40 MPH, the steering wheel seized without warning. The vehicle was taken to the dealer where it was diagnosed that the internal components related to the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v286000 (steering). The failure mileage was 90,000.
While driving our 2013 explorer on I 95 we lost power steering, warning light came on and driving became extremely difficult. We were driving the speed limit of 70 MPH and reduced speed. Made it home, parked and turned off vehicle. Restarted vehicle and had total loss of steering. Steering wheel locked completely. Vehicle was towed to dealership where purchased. Steering gear assembly had to be replaced due to power steering gear has internal fault. We have been told our vehicle VIN # is not currently on the recall list.
Power steering went out, unable to drive vehicle anywhere. Very dangerous, could have caused a wreck.
Check engine light came on and I lost all power steering on the car. Was able to pull over. Restarted the car and power steering came back.
The power steering assist has defaulted numerous times and locked my steering wheel up. Turning the car off and back on has resolved the matter for now, but I am afraid it will lock up while driving at a higher rate of speed. The service advance trac warning has also come up a couple of times. All 4 of the steering defects have occurred between the dates of september 1st and september 5th, 2016.
Tl* the contact owns a 2013 ford explorer. While driving approximately 65 MPH, the power steering seized. The failure recurred. The vehicle was taken the dealer where it was diagnosed that the electric steering gear needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 14v286000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 65,365. The VIN was not available.
The service power steering warning appeared on the dashboard while towing a camper at 65mph on the nys thruway I pulled into a service area shut off the car and called the ford dealership service dept. Where I bought the car the service rep told me that the vehicle was not safe to drive he asked me to start the car and see if the power steering still worked I did it and the power steering did not work the repair was done at no charge under my warranty with no explanation as to why it happened
Tl* the contact owns a 2013 ford explorer. While driving 55 MPH, the steering wheel became difficult to maneuver without warning. The vehicle was taken to the dealer where it was diagnosed that a bolt located in the steering wheel fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 30,688. Updated 09/30/16*lj updated 10/04/16.
Steering fails on the highway. The service power assist and service advance trac warnings come on. The vehicle looses power steering assist and it will not reset by turning the vehicle off. The blinkers will also not work when this error happens. It has already been to the dealer to be "reprogrammed" but that fix only lasted 1 1/2 days. Vehicle is now undrivable without replacing the unit, which is under recall for 1.5 million other ford vehicles.
Loss of power steering while driving.
Tl* the contact owns a 2013 ford explorer. While driving at various speeds, the steering became very difficult to control. When the contact turned off and restarted the vehicle, the steering resumed normal operation. The dealer stated that the VIN was excluded from the federal safety agency campaign number: 14v286000 (steering). While driving various speeds, the windshield would vibrate and the ambient lighting would default to white on the instrument panel, which hindered the contact's visibility of all the gauges. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
The electric power steering quit working on my car. There was a recall for my car's year model for this issue, however, ford said it does not cover the month my car was manufactured. I have taken my car to a ford dealership who told me they verified that it was the exact same problem that the recalled vehicles had. I then opened up a case number with ford and after a month of waiting they said they would not be covering this defect. The car is extremely hard to steer and sometimes near impossible. I feel this is a safety concern that should be taken seriously. However, ford does not seem to care.
36,000 miles on my 2013 ford explorer. Started up my car and went to back up and I had no power steering. My car was built after the cut off of the re-call and will be having it looked at and fixed on monday. Ford needs to extend the re-call to later models as this problem is effecting a lot more fords then they thought. This is out right wrong of ford.
Vehicle was parked and when I started to back up the message center displayed and flashed power assist and the steering was difficult to turn. I pulled forward into the parking space, shut the car off and restarted the vehicle. At this point the power steering retuned and I drove it to the dealership. Ford has a recall for similar 2011-2013 explorers but the VIN code series on my explorer does not fall under the current recall which is #14s06. I have attached a service invoice of the repairs done which are the exact repairs the recall #14s06 calls for.
One week after I purchased my brand new ford the transmission started going bad after a month I was told that it is defective and I had a new transmission installed my air bag sensors were changed cause they were defective my transmission was damaged again and was repaired again and the fuel was also recalled my ford still give me a very bad smell when driving on the highway I believe it still has damage in the transmission also when I went to get my car balanced with ford the power steering piece that was electric that cost me almost 1,000.00 please I can take any help I can get
I have a 2013 ford explorer with 44,000 miles and sent it to the dealer. The dealer said the power steering gear box is not functioning and needs to be replaced. There is a recall on ford explorer's for the 2011-2013 models for the "power steering assist fault", which did come on and the power steering failed in my vehicle. I contact ford directly and they were of no help and offered no assistance.
Driving approx 45mph through town on a multi-lane roadway, steering became virtually impossible, nearly locking up. Was able to maneuver vehicle off the road without damage or injury. Vehicle was towed by towing company to nearest ford dealership awating evaluation/repair at this time.
Tl* the contact owns a 2013 ford explorer. While driving at various slow speeds and turning, the steering wheel seized without warning. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Tl* the contact owns a 2013 ford explorer. While driving at an unknown speed, the steering wheel became extremely hard to maneuver without warning. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and verified that the vehicle was not included in the federal safety agency campaign number: 14v286000 (steering). The vehicle was not repaired. The VIN was not available. The failure mileage was 75,000.
Complete loss of power steering while driving. I momentarily felt panicked inside, my children were in the car and we were going 70. Turned the car off and restarted and it drove. I took the vehicle in to the dealership and it seemed fine. 9 months later (april 2016) it happened again driving 45mph in heavy traffic with my children in the car. I was able to force the car to the side of the freeway and calm down. The car would barely steer. It was harder to maneuver than driving an older vehicle without power steering. It was just short of being locked up. Again it reset after turning on and off about 5 times. It was evening and I decided it had to go back to the shop the next day. The following day it was locked up completely and not drivable. I had it towed to the dealership as it was not drivable and unsafe. The power steering assist and traction assist alerts stayed up- both functions showing off.
Tl* the contact owns a 2013 ford explorer. While making a turn at an unknown speed, an abnormal clicking sound emitted from the steering wheel without warning. In addition, the vehicle veered to the left or right independently without warning. The vehicle was taken to a dealer where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
Takata inflators, I bought my 2013 ford explorer in july of 2015. By november 2015 my car had been making very loud scraping noises every time I turned right or left. I brought it to the ford dealer that I bought it from to get it checked out. The dealership had to replace the steering rack, which fixed the problem. However, it was not covered under any warranty or recall. In researching online I found that some 2013 ford explorers have had the same problem and are covered under an active recall. Mine still is not!!! I have 2 small children and was told that it needed to get fixed asap otherwise my steering wheel could freeze up, which would cause an accident and put our lives in danger. I am very upset with this as I had to pay $1561.00 out of pocket and our lives were in danger!!!!
When driving this vehicle the steering seems to "stick" and when you apply more pressure to move the steering wheel, the vehicle jerks and darts you into the other lane at highway speeds. This is very dangerous when driving in close proximity to other vehicles such as construction zones or narrow rural roads with oncoming traffic.
Paint bubbles on hood inside and out with corrosion, 2) power steering failing, recall for issue in effect, but, not mine have to pay $2000 for repairs, unable to steer while driving low speed
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